ל MATRIX דרוש.ה תומך.ת IT מנוסה לחברה מצליחה בתל אביב דרוש.ה תומך.ת IT להשתלבות בצוות מקצועי ודינמי. התפקיד כולל תמיכה טכנית במשתמשים, פונית ופרונטלית, טיפול בתקלות חומרה/תוכנה, ניהול תחנות קצה וציוד היקפי. חובה ניסיון אזרחי קודם בתפקידי תמיכה Help Desk / טכנאי מחשבים / מנהל רשת רישיון נהיגה בתוקף חובה משרה מלאה, ימים א’ ה’ מעוניינ.ת להצטרף לצוות מנצח? שלחו קו”ח ל ofirko@matrix.co.il

דרישות המשרה

ניסיון אזרחי קודם בתפקידי תמיכה Help Desk / טכנאי מחשבים / מנהל רשת רישיון נהיגה בתוקף חובה משרה מלאה, ימים א’ ה’ מעוניינ.ת להצטרף לצוות מנצח

מתויג כ: טכנאי

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 45% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary We’re looking for an outstanding IT Engineer to help spread the Wiz magic. Reporting to the IT Manager, you will be part of the broader IT organization. What You’ll Do * Help with the design and evolution of Wiz’s MDM strategy, ensuring scalable, secure, and seamless management of macOS, Windows, and mobile devices. * Define global standards, policies, and best practices for device management, implemented across the broader IT team. * Build and optimize zero-touch deployment workflows using Kandji and Intune. * Partner with IT support teams to operationalize onboarding, compliance, and device lifecycle processes at scale. * Serve as the global Tier 3 escalation point for complex MDM and endpoint-related issues. * Collaborate with Security and Engineering to align endpoint configurations with company-wide security and productivity objectives. * Continuously evaluate new tools, features, and frameworks to strengthen our MDM capabilities. * Support audit, reporting, and compliance initiatives by maintaining clear visibility into device health and fleet metrics. * Collaborate with IT technicians to support day-to-day IT operations, guiding execution while helping resolve advanced tickets across hardware, software, and access-related topics. * Collaborate with Security and Engineering to align endpoint configurations with company-wide security and productivity objectives. What You’ll Bring * At least 6 years of experience in IT, including 3+ years focused on endpoint management, MDM, and automation in modern environments. * Hands-on experience with MDM platforms such as Jamf, Kandji, and Microsoft Endpoint —bonus points for deep expertise in Kandji and Intune. * Deep understanding of macOS, Windows, and Linux configuration, compliance, and lifecycle best practices. * Proven experience providing Tier 3 support in a global, fast-paced environment, collaborating across time zones and teams. * Strong integration skills with identity platforms like Okta, Entra ID. * Scripting proficiency in Bash, PowerShell, or Python to automate workflows and drive efficiency at scale. * A proactive mindset and a strong sense of ownership. comfortable leading projects end-to-end and driving impact. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy and that you consent to the retention of your application for consideration for future opportunities at Wiz. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

דרישות המשרה

לא צויין

^^משרה זו נלקחה מ INDEED^^
קבוצת יעל מחפשת איש/אשת תמיכה מנוסה מקצועי/ת, שירותי/ת ובעל/ת ניסיון רחב בעולם התמיכה, התשתיות והתקשורת : התפקיד כולל (Windows / Mac) התקנה, קונפיגורציה ותחזוקה של תחנות עבודה (ציוד קצה Active Directory ו־ Group Policy ניהול משתמשים, קבוצות והרשאות ב־ ניהול סביבת Linux ארגונית
• כולל שירותים, הרשאות, ניתוח לוגים ועוד פתרון תקלות רשת (DNS, VPN, DHCP, VLANs, Wi
• Fi) הכנת ציוד, חשבונות והרשאות לעובדים חדשים (Onboarding) ניטור מערכות בעזרת Zabbix וכלי ניטור נוספים ניהול מלאי מחשוב ועבודה מול ספקים לרכש, תיקונים והחלפות תיעוד תקלות ותהליכים ותחזוקת מאגר ידע פנימי עבודה במודל היברידי לפחות 2 שנות ניסיון מוכח בתפקיד דומה
• IT / Helpdesk / System Admin שליטה מלאה במערכות Windows ו
• Mac בסביבה ארגונית היכרות מעמיקה עם Active Directory, GPO והרשאות משתמשים ידע ברשתות
• TCP/IP, DNS, DHCP, VPN, VLAN ניסיון בשימוש בכלים לתמיכה מרחוק (RDP, TeamViewer, VNC) עבודה עם Microsoft 365 או Google Workspace ניהול משתמשים וקבוצות: יצירה והגדרה של משתמשים, קבוצות והרשאות גישה בהתאם למדיניות ארגונית מערכת קבצים והרשאות: עבודה עם מערכות קבצים שונות (ext4, XFS), כולל שימוש ב־chmod , chown ו־ACLs ניהול חבילות תוכנה: התקנה, עדכון והסרה של תוכנות עם apt , yum , dnf ומאגרים מותאמים Systemd: ניהול שירותים עם systemd (systemctl ), כולל יצירה, ניטור ופתרון תקלות ניתוח לוגים: שימוש ב־journalctl ו־logrotate לאיתור בעיות, ביצוע דיבאגינג ותחזוקה שוטפת אנגלית ברמה גבוהה (קריאה, כתיבה ודיבור) שירותיות, תקשורת בין
• אישית מצוינת, יכולת עבודה בצוות ועצמאית

דרישות המשרה

לא צויין

About The Position AllCloud is seeking a skilled IT Specialist to join our team. In this role, your main responsibility will be delivering exceptional technical support that ensures high levels of customer satisfaction. You will apply your strong troubleshooting and problem-solving skills to support and optimize cloud environments and SaaS applications. As an IT Specialist at AllCloud, you’ll gain valuable hands-on experience with cutting-edge cloud technologies, working in a dynamic, fast-paced environment. You’ll support global internal users on both Windows and macOS platforms, helping to resolve technical issues efficiently and effectively. Strong communication and organizational skills are key to your success in this role Key Responsibilities * Provide both remote and on-site technical support * Handle global onboarding and offboarding processes for end users, including in-person support at the Israel office * Manage and support Mac and Windows systems, network devices, and IT hardware * Administer and secure enterprise applications and services * Troubleshoot incidents and coordinate resolutions with vendors and partners * Develop and maintain internal IT documentation, including procedures and training materials * Ensure compliance with internal controls and security policies Requirements * 3+ years of experience in a technical support role within a medium-sized organization, with a focus on customer service * Proven ability to manage laptops, mobile devices, network equipment, and security tools * Experience administering Google Workspace (G Suite) * Proficient in supporting both macOS and Windows environments * Familiarity with SaaS tools such as SmartSheet, DocuSign, and Zoom Preferred Qualifications * Experience with tools such as OneLogin, Atlassian, and Microsoft 365 * Knowledge of Mobile Device Management (MDM) solutions like Intune or Kandji * Experience with Endpoint Detection and Response (EDR) tools such as CrowdStrike * Familiarity with Zoom Phone systems Required Skills And Abilities * Strong customer service orientation with excellent interpersonal skills * Fluent in English (written and spoken) * Quick learner with a proactive, hands-on approach * Highly organized, detail-oriented, and self-motivated * Solid understanding of information security principles * Knowledge of network protocols and communication * Comfortable working with international teams and external vendors Certifications (Advantage) * PC Technician or similar technical certifications * AWS Certification Why work for us? Our team inspires progress in each other and in our customers through our relentless pursuit of excellence; you will work with leaders who promote learning and personal development. We offer competitive salaries, bonus incentives, benefits, flexible hours, and mentoring. Apply now to become part of the team. AllCloud is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law

דרישות המשרה

* Provide both remote and on-site technical support * Handle global onboarding and offboarding processes for end users, including in-person support at the Israel office * Manage and support Mac and Windows systems, network devices, and IT hardware * Administer and secure enterprise applications and services * Troubleshoot incidents and coordinate resolutions with vendors and partners * Develop and