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Solution Consultant – יועץ/ת פתרונות
פורסם לפני 15 שעותשם החברה: Trellixמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Job Title: Solution Consultant About Trellix: Trellix, the trusted CIS...
לצפיה בפרטי המשרה
צמצםסקירה כללית
Job Title: Solution Consultant About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/. Role Overview: In the role of Professional Services Solution Product Consultant, you will be responsible for developing and delivering detailed IT solutions through consulting project activities from client identification through to final invoicing. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results. Work leadership may be provided by assigning work and resolving problems. As a Professional Services consultant, you will be responsible for consulting project activities from project initiation through project completion and final invoicing. A Professional Services consultant is expected to interface with internal and external customers and is expected to develop professional relationships that will enable him to achieve his goals. About the role: * Manage and perform client work, related to our product service’s offerings. * Create end of engagement reports describing engagement findings and analysis work. * Help develop and maintain intellectual capital within Solution Services around our product line. * Help identify and implement improvements in existing processes and procedures. * Maintain technical proficiency through self-training or formal training. * Help identify and develop new clients and expert services engagements. * Provide knowledge sharing throughout the Solution Services team. * Mentor consultant peers in new techniques, tools and other job skills. * Deviver training when required. * Possible helping update and/or create training course material. * Interaction with company and client managers and cost/schedule monitoring and estimating, proposal generation and invoicing. * May participate in sales and proposal presentations in addition to completing ongoing team account activities. * Utilization 85% required; at least 50% travel expectation. About you: * Cybersecurity experience * C++ Software development experience * Goal orientated * Fantastic communication skills * Growth and open mindset to develop upon existing skills and continuous learning * The ideal candidate must have 2-3 years experience in cyber Security and level * Level 1-3 security clearance. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other’s unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. * Retirement Plans * Medical, Dental and Vision Coverage * Paid Time Off * Paid Parental Leave * Support for Community Involvement We’re serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
דרישות המשרה
לא צויין
משרה מס' 313713
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Sales Development Representative – נציג/ת פיתוח מכירות
פורסם לפני 15 שעותשם החברה: Air Doctorמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Doctors Recruiter Air Doctor is seeking an experienced Doctors Recruit...
לצפיה בפרטי המשרה
צמצםסקירה כללית
Doctors Recruiter Air Doctor is seeking an experienced Doctors Recruiter to join our Medical Network. Air Doctor – who are we? We’re an Israel-based high-tech startup driving change in the global tourism industry. We’ve just secured $20M, which we plan on using to grow our global footprint through international branches. Air Doctor offers travelers the best possible services if they fall ill abroad through quick and convenient access to high-quality medical care from anywhere in the world, all through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 20,000 professional medical doctors across 75 countries. This means travelers can get treated by a doctor who speaks their language, whilst avoiding expensive visits to hospitals or medical clinics. Where are we located? Our offices are in the heart of the green landscape of Moshav Beit Nekofa, near Hemed Interchange and Mevaseret Zion. To provide our patients with the best medical providers in their whereabout, we are looking for a Doctors Recruiter. which will promote our company, recruit and onboard new medical providers and maintain work relations with our trusted medical professionals Responsibilities Represent Air Doctor within the medical community
• Recruit, build relationships and finding new potential medical providers to join our network
• Manage and maintain a pipeline of interested medical providers and develop work relations with them.
• Identify the correct medical providers which are suitable to our business mode Requirements Native or bilingual proficiency English skills both verbal and written. – Must
• Experience in sales/marketing/customer support – a serious advantage
• Great communication skills, including both written and orally
• Ability to multitask and prioritize efficiently
• Ability to efficiently locate and organize data
• Additional languages – an advantage Please send CV to: Hr@air-dr.comדרישות המשרה
Represent Air Doctor within the medical community
• Recruit, build relationships and finding new potential medical providers to join our network
• Manage and maintain a pipeline of interested medical providers and develop work relations with them.
• Identify the correct medical providers which are suitable to our business mode Requirements Native or bilingual proficiency English skills both verbal
משרה מס' 313668
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Retail Development Associate – Shopping Categories – עמית/ה לפיתוח קמעונאי – קטגוריות קניות
פורסם לפני 15 שעותשם החברה: Woltמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity a...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing The Retail Associate (ReA) main focus is to assist our retail partners in maximizing their opportunity for success, while taking an active role in onboarding new partners, implementing the Wolt app & Service, and offering general day-to-day support to our partners. In this specific role, you will be working with SMB retail partners and venues of enterprise partners across shopping categories like fashion, Home, Kids & toys, etc. You’ll be part of the Shopping team
– the growth engine of Wolt Israel, driving our expansion beyond food and restaurants. The Retail Development Associate role is 100% position. Day-to-day in this role, you’ll: * Assist with onboarding new SMB retail partners to the Wolt platform. * Support in building and updating digital “menus” (product catalogs). * Provide partners with training on how to use the platform effectively. * Help troubleshoot partner challenges and coordinate with the relevant internal teams. * Monitor key performance indicators and support partners in improving their results. * Collaborate with operations, marketing, and sales to ensure partner success. Our humble expectations * 1–4 years of experience in account management, customer support, retail operations, or related roles. * Bachelor’s degree in Business Administration, Economics, Industrial Engineering,or other related field- Must * Interest in retail and digital platforms. * Strong organizational and communication skills. * Service-oriented mindset with a proactive approach. * Comfortable with multitasking and learning new systems. * Fluent in Hebrew and English. What we offer * A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe. * Hands-on learning and professional development with supportive teammates. * Exposure to SMB partner management and retail operations. * The chance to make a tangible impact on how small and medium businesses succeed on Wolt. * Great benefits and clear growth opportunities. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.דרישות המשרה
לא צויין
משרה מס' 313490
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Retail Development Assosciate – עמית/ה לפיתוח קמעונאי
פורסם לפני 16 שעותשם החברה: Woltמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity a...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing The Retail Associate (ReA) main focus is to assist our retail partners maximize their opportunity for success, while taking an active role in onboarding new partners, implementing the Wolt app & Service and offering general day-to-day support to our partners. in this specific role you will be working with SMB retail partners across categories like fruit and vegetable shops, butcher shops, bakeries, fish shops, and delis. The Retail Development Associate role is 100% position. Day-to-day in this role you’ll: * Assist with onboarding new SMB retail partners to the Wolt platform. * Support in building and updating digital “menus” (product catalogs). * Provide partners with training on how to use the platform effectively. * Help troubleshoot partner challenges and coordinate with the relevant internal teams. * Monitor key performance indicators and support partners in improving their results. * Collaborate with operations, marketing, and sales to ensure partner success. Our humble expectations * 1–4 years of experience in account management, customer support, retail operations, or related roles. * Bachelor’s degree in Business Administration, Economics, Industrial Engineering,or other related field- Must * Interest in retail and digital platforms. * Strong organizational and communication skills. * Service-oriented mindset with a proactive approach. * Comfortable with multitasking and learning new systems. * Fluent in Hebrew and English. What we offer * A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe. * Hands-on learning and professional development with supportive teammates. * Exposure to SMB partner management and retail operations. * The chance to make a tangible impact on how small and medium businesses succeed on Wolt. * Great benefits, and clear growth opportunities. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
דרישות המשרה
לא צויין
משרה מס' 313234
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Junior IT Helpdesk & Customer Support – Helpdesk IT ותמיכת לקוחות ג’וניור/ית
פורסם לפני 16 שעותשם החברה: Humanzמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Su...
לצפיה בפרטי המשרהצמצםסקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Support to assist our customers and employees with technical problems when facing our products, services and internal inquires about password reset, group policies and password collection management Your responsibilities will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees through support ticketing systems and other pipelines. ● Identifying points of interest & assisting customers with how to use specific features. ● Analyzing and reporting recurring issues. ● Enriched the company internal knowledge base with information, walk through and “how-to” written guides for customers and developers both. ● Gather feedback from the company customer success teams and share with the development and product team to deliver better quality products and services. Requirements ● Service-oriented personality with a can-do attitude. ● Collaborative and responsible among co-workers, a real team player. ● Service oriented personality, pay attention to details. ● Fluent Hebrew & English – must be comfortable with reading, writing & Speaking in English. ● Knowledge handling Google workspace
– Mostly Gmail accounts, management,Creation, Modification, groups management, routing. ● Basic laptop configuration & hardware knowledge. ● Win10/11, MS Office & different various software installations experience. ● Previous customer support experience, preferred from SAAS companies. ● Detail-oriented, capable of handling multiple items simultaneously. ● Tech savvy, Strong problem solving / troubleshooting skills. ● Feel comfortable and natural to investigate and ‘play around’ with technologies that haven’t met before. Nice to have: ● Experience with ticketing systems (Freshdesk/Zendesk or similar), Slack or other ChatOps solutions. ● Basic IT Network Knowledge ● Basic knowledge with Ai tools, mostly ChatGPT for service purposes ● Practical PC/Laptops experience ● Familiar with password management toolsדרישות המשרה
will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees
משרה מס' 313122
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Junior IT Helpdesk & Customer Support – Helpdesk IT ותמיכת לקוחות ג’וניור/ית
פורסם לפני 16 שעותשם החברה: Humanzמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Su...
לצפיה בפרטי המשרהצמצםסקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Support to assist our customers and employees with technical problems when facing our products, services and internal inquires about password reset, group policies and password collection management Your responsibilities will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees through support ticketing systems and other pipelines. ● Identifying points of interest & assisting customers with how to use specific features. ● Analyzing and reporting recurring issues. ● Enriched the company internal knowledge base with information, walk through and “how-to” written guides for customers and developers both. ● Gather feedback from the company customer success teams and share with the development and product team to deliver better quality products and services. Requirements ● Service-oriented personality with a can-do attitude. ● Collaborative and responsible among co-workers, a real team player. ● Service oriented personality, pay attention to details. ● Fluent Hebrew & English – must be comfortable with reading, writing & Speaking in English. ● Knowledge handling Google workspace
– Mostly Gmail accounts, management,Creation, Modification, groups management, routing. ● Basic laptop configuration & hardware knowledge. ● Win10/11, MS Office & different various software installations experience. ● Previous customer support experience, preferred from SAAS companies. ● Detail-oriented, capable of handling multiple items simultaneously. ● Tech savvy, Strong problem solving / troubleshooting skills. ● Feel comfortable and natural to investigate and ‘play around’ with technologies that haven’t met before. Nice to have: ● Experience with ticketing systems (Freshdesk/Zendesk or similar), Slack or other ChatOps solutions. ● Basic IT Network Knowledge ● Basic knowledge with Ai tools, mostly ChatGPT for service purposes ● Practical PC/Laptops experience ● Familiar with password management toolsדרישות המשרה
will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees
משרה מס' 313112
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שם החברה: Humanzמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Su...
לצפיה בפרטי המשרהצמצםסקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Support to assist our customers and employees with technical problems when facing our products, services and internal inquires about password reset, group policies and password collection management Your responsibilities will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees through support ticketing systems and other pipelines. ● Identifying points of interest & assisting customers with how to use specific features. ● Analyzing and reporting recurring issues. ● Enriched the company internal knowledge base with information, walk through and “how-to” written guides for customers and developers both. ● Gather feedback from the company customer success teams and share with the development and product team to deliver better quality products and services. Requirements ● Service-oriented personality with a can-do attitude. ● Collaborative and responsible among co-workers, a real team player. ● Service oriented personality, pay attention to details. ● Fluent Hebrew & English – must be comfortable with reading, writing & Speaking in English. ● Knowledge handling Google workspace
– Mostly Gmail accounts, management,Creation, Modification, groups management, routing. ● Basic laptop configuration & hardware knowledge. ● Win10/11, MS Office & different various software installations experience. ● Previous customer support experience, preferred from SAAS companies. ● Detail-oriented, capable of handling multiple items simultaneously. ● Tech savvy, Strong problem solving / troubleshooting skills. ● Feel comfortable and natural to investigate and ‘play around’ with technologies that haven’t met before. Nice to have: ● Experience with ticketing systems (Freshdesk/Zendesk or similar), Slack or other ChatOps solutions. ● Basic IT Network Knowledge ● Basic knowledge with Ai tools, mostly ChatGPT for service purposes ● Practical PC/Laptops experience ● Familiar with password management toolsדרישות המשרה
will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees
משרה מס' 312989
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שם החברה: Humanzמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Su...
לצפיה בפרטי המשרהצמצםסקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Support to assist our customers and employees with technical problems when facing our products, services and internal inquires about password reset, group policies and password collection management Your responsibilities will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees through support ticketing systems and other pipelines. ● Identifying points of interest & assisting customers with how to use specific features. ● Analyzing and reporting recurring issues. ● Enriched the company internal knowledge base with information, walk through and “how-to” written guides for customers and developers both. ● Gather feedback from the company customer success teams and share with the development and product team to deliver better quality products and services. Requirements ● Service-oriented personality with a can-do attitude. ● Collaborative and responsible among co-workers, a real team player. ● Service oriented personality, pay attention to details. ● Fluent Hebrew & English – must be comfortable with reading, writing & Speaking in English. ● Knowledge handling Google workspace
– Mostly Gmail accounts, management,Creation, Modification, groups management, routing. ● Basic laptop configuration & hardware knowledge. ● Win10/11, MS Office & different various software installations experience. ● Previous customer support experience, preferred from SAAS companies. ● Detail-oriented, capable of handling multiple items simultaneously. ● Tech savvy, Strong problem solving / troubleshooting skills. ● Feel comfortable and natural to investigate and ‘play around’ with technologies that haven’t met before. Nice to have: ● Experience with ticketing systems (Freshdesk/Zendesk or similar), Slack or other ChatOps solutions. ● Basic IT Network Knowledge ● Basic knowledge with Ai tools, mostly ChatGPT for service purposes ● Practical PC/Laptops experience ● Familiar with password management toolsדרישות המשרה
will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees
משרה מס' 312788
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Retail Development Assosciate – עמית/ה לפיתוח קמעונאי
פורסם לפני יום 1שם החברה: Woltמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity a...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing The Retail Associate (ReA) main focus is to assist our retail partners maximize their opportunity for success, while taking an active role in onboarding new partners, implementing the Wolt app & Service and offering general day-to-day support to our partners. in this specific role you will be working with SMB retail partners across categories like fruit and vegetable shops, butcher shops, bakeries, fish shops, and delis. The Retail Development Associate role is 100% position. Day-to-day in this role you’ll: * Assist with onboarding new SMB retail partners to the Wolt platform. * Support in building and updating digital “menus” (product catalogs). * Provide partners with training on how to use the platform effectively. * Help troubleshoot partner challenges and coordinate with the relevant internal teams. * Monitor key performance indicators and support partners in improving their results. * Collaborate with operations, marketing, and sales to ensure partner success. Our humble expectations * 1–4 years of experience in account management, customer support, retail operations, or related roles. * Bachelor’s degree in Business Administration, Economics, Industrial Engineering,or other related field- Must * Interest in retail and digital platforms. * Strong organizational and communication skills. * Service-oriented mindset with a proactive approach. * Comfortable with multitasking and learning new systems. * Fluent in Hebrew and English. What we offer * A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe. * Hands-on learning and professional development with supportive teammates. * Exposure to SMB partner management and retail operations. * The chance to make a tangible impact on how small and medium businesses succeed on Wolt. * Great benefits, and clear growth opportunities. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
דרישות המשרה
לא צויין
משרה מס' 312659
-
שם החברה: Humanzמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Su...
לצפיה בפרטי המשרהצמצםסקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Support to assist our customers and employees with technical problems when facing our products, services and internal inquires about password reset, group policies and password collection management Your responsibilities will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees through support ticketing systems and other pipelines. ● Identifying points of interest & assisting customers with how to use specific features. ● Analyzing and reporting recurring issues. ● Enriched the company internal knowledge base with information, walk through and “how-to” written guides for customers and developers both. ● Gather feedback from the company customer success teams and share with the development and product team to deliver better quality products and services. Requirements ● Service-oriented personality with a can-do attitude. ● Collaborative and responsible among co-workers, a real team player. ● Service oriented personality, pay attention to details. ● Fluent Hebrew & English – must be comfortable with reading, writing & Speaking in English. ● Knowledge handling Google workspace
– Mostly Gmail accounts, management,Creation, Modification, groups management, routing. ● Basic laptop configuration & hardware knowledge. ● Win10/11, MS Office & different various software installations experience. ● Previous customer support experience, preferred from SAAS companies. ● Detail-oriented, capable of handling multiple items simultaneously. ● Tech savvy, Strong problem solving / troubleshooting skills. ● Feel comfortable and natural to investigate and ‘play around’ with technologies that haven’t met before. Nice to have: ● Experience with ticketing systems (Freshdesk/Zendesk or similar), Slack or other ChatOps solutions. ● Basic IT Network Knowledge ● Basic knowledge with Ai tools, mostly ChatGPT for service purposes ● Practical PC/Laptops experience ● Familiar with password management toolsדרישות המשרה
will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees
משרה מס' 312547
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מתאמ/ת שירות לקוחות לחברה בתחום המכשור הרפואי
פורסם לפני 2 ימיםשם החברה:מיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ לחברה מובילה בתחום המכשור הרפואי דרוש/ה מתא...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
לחברה מובילה בתחום המכשור הרפואי דרוש/ה מתאמ/ת שירות לקוחות. במסגרת התפקיד: מתן שירות טלפוני ללקוחות החברה, טיפול בפניות מקצה לקצה, הקלדת הזמנות,, מעקב אחר הזמנות ומלאי, הזנת דיווחים במערכת, התנהלות שוטפת מול גורמים פנים ארגוניים ועוד. *המשרה מיועדת לגברים ונשים כאחד*
• ניסיון קודם בשירות לקוחות/מוקדים טלפונים
• יתרון.
• שליטה מלאה במחשב בדגש על תוכנות אופיס
• חובה.
• יחסי אנוש טובים, שירותיות ויכולת עבודה בצוות.דרישות המשרה
לא צויין
משרה מס' 311914
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Customer Support Expert
פורסם לפני שבוע 1שם החברה: Moon Activeמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ Moon Active is one of the world's fastest •...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
Moon Active is one of the world’s fastest
• growing mobile game companies, providing entertainment for millions of active users across the Universe. The company is headquartered in the heart of Tel Aviv. We’re looking for a passionate and skilled Customer Support Expert to join our dynamic team. This team is critical to enhancing our players’ experience by analyzing ticket data, building workflows for agents, and sharing feedback analysis with company stakeholders. If you’re data
• driven, proactive, and thrive in a collaborative environment, we want you to be part of our journey! Responsibilities Act as a point of contact for escalations and provide updates on escalated cases to internal stakeholders. Collaborate closely with various teams within the company to optimize the player experience. Provide professional and efficient customer support while serving as a point of contact for our players and ensuring high customer satisfaction. Analyze and review internal workflows to identify areas for improvement and implement process optimizations. Identify trends and patterns in customer inquiries and issues to proactively address them. Requirements 2+ years of experience in customer support, with a significant portion specifically dedicated to handling escalations and complex customer issues. Fluent English (verbal and written). Highly customer
• focused approach with a passion for customer advocacy. Highly detailed & data
• oriented with strong organizational and multitasking skills. Problem
• solving skills, with the ability to identify root causes and implement effective solutions. Advantages: Experience in the gaming industry. Experience using Zendesk, including Explore or other CRM systems. AI hands on experience, preferably in Support Fluency in Hebrew #LI
• Hybridדרישות המשרה
Act as a point of contact for escalations and provide updates on escalated cases to internal stakeholders. Collaborate closely with various teams within the company to optimize the player experience. Provide professional and efficient customer support while serving as a point of contact for our players and ensuring high customer satisfaction. Analyze and review internal workflows to identify areas
משרה מס' 309079
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Customer Support Representative – נציג/ת שירות לקוחות
פורסם לפני שבוע 1שם החברה: UR Tech Jobsמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Customer Support Representative | Tel Aviv, Israel We are looking for ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Customer Support Representative | Tel Aviv, Israel We are looking for a Customer Support Representative to join our team and assist users of our wedding guest management platform. In this role, you’ll be the first point of contact for couples using our services, helping them resolve issues, answer questions, and make the most of the platform. What You’ll Do * Handle incoming calls from users and provide clear, effective support. * Troubleshoot issues and guide customers through solutions. * Deliver a positive experience that ensures customer satisfaction. What We’re Looking For * Strong communication skills in Hebrew. * A service-oriented, patient, and problem-solving mindset. * Ability to manage multiple requests in a fast-paced environment.
דרישות המשרה
לא צויין
משרה מס' 308261
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Customer Support Associate – עמית/ה לתמיכת לקוחות
פורסם לפני שבוע 1שם החברה: UR Tech Jobsמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Do you have a passion for turning customer interactions into WOW momen...
לצפיה בפרטי המשרהצמצםסקירה כללית
Do you have a passion for turning customer interactions into WOW moments? Do you thrive in a fast-paced environment where your problem-solving skills directly impact customer loyalty? If so, we want you on our team! As a Customer Support Associate, you’ll be the voice of our brand, the first point of contact for our valued customers across European and Israeli markets. You’ll be more than just a problem-solver; you’ll be a relationship builder, a brand ambassador, and a key contributor to creating exceptional customer experiences. Responsibilities * **Deliver Unforgettable Experiences:** Provide top-notch service to our customers, exceeding their expectations every time. * **Be a Communication Rockstar:** Engage with customers across multiple channels, always putting their needs first. * **Solve Problems Like a Pro:** Analyze customer inquiries, offer tailored solutions, and proactively address concerns. * **Turn Problems into Opportunities:** Resolve issues effectively, implement preventive measures, and ensure customer satisfaction. * **Be a Product Advocate:** Promote relevant products and services, demonstrating your understanding of customer needs. * **Hit Your Targets and Grow:** Contribute to the overall success of the Customer Experience Team. Requirements * 1-3 years of proven experience in Customer Service (essential!). * Fluent English (mandatory), Hebrew a plus! * Familiarity with Zendesk or similar platforms (a definite advantage!). * Exceptional verbal and written communication skills
– you’re a natural at connecting with people. * A genuine passion for providing outstanding service and building lasting customer relationships. * The ability to juggle multiple tasks and thrive in a dynamic environment. Advantages * Highly organized and detail-oriented. * A self-starter who takes initiative and can work independently. * Able to stay calm and professional under pressure. * A collaborative team player.דרישות המשרה
* **Deliver Unforgettable Experiences:** Provide top-notch service to our customers, exceeding their expectations every time. * **Be a Communication Rockstar:** Engage with customers across multiple channels, always putting their needs first. * **Solve Problems Like a Pro:** Analyze customer inquiries, offer tailored solutions, and proactively address concerns. * **Turn Problems into Opportunities
משרה מס' 308147
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Product Manager – Payments – מנהל/ת מוצר – תשלומים
פורסם לפני שבוע 1שם החברה: Guardioמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Guardio is on a mission to redefine consumer cybersecurity for the mod...
לצפיה בפרטי המשרהצמצםסקירה כללית
Guardio is on a mission to redefine consumer cybersecurity for the modern internet. We operate at consumer scale, protecting millions of people every day across devices, accounts, and digital touchpoints. In a world where phishing, fraud, and AI-powered scams evolve overnight, Guardio stays ahead of the curve. We move fast, think deeply, and build with purpose. Our culture is rooted in transparency, feedback, and collaboration along with shared wins, team dinners, company trips, and good times. We’re a team of 100+ makers, doers, and boundary-breakers. If you’re ready to tackle meaningful challenges, grow at lightning speed, and help shape the next frontier of online safety, you belong here. So, what’s the job? We are looking for a Product Manager to join Guardio’s Core Product Team. You’ll own critical, high-impact areas across the user lifecycle
– including payment flows, plan management, account integrity, and identity infrastructure. Payments experience across Backend and Frontend, a technical background, and an analytical approach are a must. You will: * Own end to end the user-facing product areas related to payments, accounts and identity. * Manage the product lifecycle from ideation & opportunity sizing, to full feature specifications, launch and success in your domain. * Define, run and analyze A/B tests in your domain. * Define success KPIs and track the product impact according to them. * Work closely with, well, everyone: Product Manager peers, R&D, Security Team, UX & Design, Content, Product Marketing, Customer Support, and Marketing. Sounds great! Am I the right fit? Well, you have a good chance of being that person if you check as many of these as possible. * 4+ years as a Product Manager with proven track record in defining backend and frontend tasks. * Experience working on payment mechanisms or identity infrastructure. * Technical background. No need for specific knowledge of the cyber domain. * A team player with the ability to lead peers to build products. Can unify a team around a goal, and drive towards success. * Experience in defining KPIs and making data-driven decisions. * Fluent in writing and speaking in English. Bonus points for: * B2C or SMB experience. * Trained in looking at user journeys rather than product features. * Familiarity with US-based payment options and mechanisms.דרישות המשרה
לא צויין
משרה מס' 308122
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Director of Product – דירקטור/ית מוצר
פורסם לפני שבוע 1שם החברה: Rail Vision Ltdמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Rail Vision is a multidisciplinary startup headquartered in Ra'anana. ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Rail Vision is a multidisciplinary startup headquartered in Ra’anana. We utilize the latest Artificial Intelligence and Electro Optics technologies and develop lifesaving, vision systems for the global railway market. We are seeking a Director of Product to oversee and guide the entire product lifecycle and strategy for our vision technology solutions designed specifically for the rail industry. Responsibilities: * Develop and execute a comprehensive product roadmap that aligns with company objectives and market needs. * Conduct in-depth market research to identify trends, opportunities, and the competitive landscape. * Work closely with sales, marketing, and customer support teams to ensure product alignment with market needs and customer expectations. * Collaborate closely with R&D and other cross-functional teams to define and prioritize the product roadmap according to strategy. * Prioritize product features and enhancements based on customer feedback, market analysis, and business goals. * Communicate product strategy and updates effectively to internal and external stakeholders. * Build and maintain strong relationships with key customers and industry partners. * Define and track key performance indicators (KPIs) to measure product success and impact. * Ensure products meet regulatory and safety standards specific to the rail industry. Requirements: * Minimum 5 years of experience in outbound product management
– Must. * Experience working with multidisciplinary products with good understanding of system architecture
– Must. * Experience working in Computer Vision related technologies/products
– advantage. * B.Sc / M.Sc in a related engineering field
– Must. * Fluent in English; Spanish or Portuguese is a plus. * Creative and innovative mindset, hands-on attitude with a strong drive for results. * Industry experience such as: Rail, Automotive, Defense, Medical
– an advantage.דרישות המשרה
* Develop and execute a comprehensive product roadmap that aligns with company objectives and market needs. * Conduct in-depth market research to identify trends, opportunities, and the competitive landscape. * Work closely with sales, marketing, and customer support teams to ensure product alignment with market needs and customer expectations. * Collaborate closely with R&D and other cross-functi
משרה מס' 308036
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שם החברה: Connecteamמיקום: מחוז תל אביב סוג המשרה: משמרות
סקירה כללית
Who Connecteam is: Connecteam is a TLV-based startup that's on a missi...
לצפיה בפרטי המשרהצמצםסקירה כללית
Who Connecteam is: Connecteam is a TLV-based startup that’s on a mission to change the work experience for 80% of the world’s global workforce
– the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. We are looking for a high-performing motivated team player who can hit the ground running! Your opportunity to jumpstart your career in high-tech in one of the most thriving companies in Israel. This role offers growth opportunities, and a chance to build your career and develop your skills. As a Customer Support Representative at Connecteam, you will be part of an amazing team that spends their day interacting with customers to help them grow their businesses. Our customers love our product, and it’s incredibly unique to be able to support them, understand the product the best, and make an impact! Here’s what you’re going to do: * Be the main point of contact for our customers through various channels to ensure their success and satisfaction * Educate the clients on best practices using Connecteam according to their business needs * Being the bridge between the company and the customers regarding missing features, time spenders, etc * Taking part in the department projects to promote the team and develop your personal growth You will work four days a week on a shift basis and the fifth day as an individual project oriented day. There are two evening shifts every week until 22:00/00:
00. Fridays and holidays once in a while
– rotating with the rest of the team. These are the requirements: * Native English skills (verbal and written) * Superb written and verbal communication skills * Service-oriented personality with a can-do attitude * Strong problem-solving skills * Tech-savvy * Start-up mentality * Team player * Positive attitude, empathy, and high energy! Additionally, the job requires fluency in Hebrew
– reading, speaking, and writing Hiring process with us: At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative, and transparent. Joining Connecteam Is The Smart Move: * We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. * We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business. * We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. * We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family! * Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. Together we will shape the future of work! Our privacy policyדרישות המשרה
* Native English skills (verbal and written) * Superb written and verbal communication skills * Service-oriented personality with a can-do attitude * Strong problem-solving skills * Tech-savvy * Start-up mentality * Team player * Positive attitude, empathy, and high energy! Additionally, the job requires fluency in Hebrew
– reading, speaking, and writing Hiring process with us: At Connecteam, we a
משרה מס' 308006
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Support Manager – מנהל/ת תמיכה
פורסם לפני שבוע 1שם החברה: 3Dsellersמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Full Time Customer Support and Marketing Enhance the work-life of thou...
לצפיה בפרטי המשרהצמצםסקירה כללית
Full Time Customer Support and Marketing Enhance the work-life of thousands of online merchants by managing their interactive experience with 3Dsellers support. We are an eCommerce seller software company that has provided online eBay tools (for over a decade) and are actively progressing into the world of multichannel applications. We are currently looking for a leader in SaaS and B2B user support to assist sellers across the world achieve success with 3Dsellers eCommerce tools. Why be 3Dsellers Support Manager? * You are driven to make an impact from helping others. * You have experience with eBay or eCommerce tools and are eager to assist in the success of sellers worldwide. * You enjoy internet technology and online business. What are some of the tasks a 3Dsellers Support Manager contributes? * Direct and assist support team * Oversee inbox and manage workflows * Coordinate automated customer support conversations * Analyze support satisfaction and direct new ways to engage users This Position Is Perfect For You If You Have/are * * experience leading customer support teams for B2B or SaaS * * familiar with billing systems and specialty CRM software (i.e. Intercom) * experience selling on eBay with third party tools (Auctiva, InkFrog, eDesk, etc.) (list items with asterisks are required for this position) We work remote through Slack—flexible time, good team. Thank you very much and good luck! When applying, please attach your CV and send an opening letter about you. Apply For This Position At jobs-support-manager@3dsellers.com Apply now!
דרישות המשרה
לא צויין
משרה מס' 307953
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Customer Support Expert – מומחה/ית תמיכת לקוחות
פורסם לפני שבוע 1שם החברה: Moon Activeמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Moon Active is one of the world's fastest-growing mobile game companie...
לצפיה בפרטי המשרהצמצםסקירה כללית
Moon Active is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of active users across the Universe. The company is headquartered in the heart of Tel Aviv. We’re looking for a passionate and skilled Customer Support Expert to join our dynamic team. This team is critical to enhancing our players’ experience by analyzing ticket data, building workflows for agents, and sharing feedback analysis with company stakeholders. If you’re data-driven, proactive, and thrive in a collaborative environment, we want you to be part of our journey! Responsibilities: * Act as a point of contact for escalations and provide updates on escalated cases to internal stakeholders. * Collaborate closely with various teams within the company to optimize the player experience. * Provide professional and efficient customer support while serving as a point of contact for our players and ensuring high customer satisfaction. * Analyze and review internal workflows to identify areas for improvement and implement process optimizations. * Identify trends and patterns in customer inquiries and issues to proactively address them. Requirements: * 2+ years of experience in customer support, with a significant portion specifically dedicated to handling escalations and complex customer issues. * Fluent English (verbal and written). * Highly customer-focused approach with a passion for customer advocacy. * Highly detailed & data-oriented with strong organizational and multitasking skills. * Problem-solving skills, with the ability to identify root causes and implement effective solutions. Advantages: * Experience in the gaming industry. * Experience using Zendesk, including Explore or other CRM systems. * AI hands on experience, preferably in Support * Fluency in Hebrew
דרישות המשרה
* Act as a point of contact for escalations and provide updates on escalated cases to internal stakeholders. * Collaborate closely with various teams within the company to optimize the player experience. * Provide professional and efficient customer support while serving as a point of contact for our players and ensuring high customer satisfaction. * Analyze and review internal workflows to identi
משרה מס' 307918
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Customer Support Specialist – Student Position – מומחה/ית תמיכת לקוחות – משרת סטודנט/ית
פורסם לפני שבוע 1שם החברה: Rapydמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Description Rapyd has unified payments, payouts and fintech on one wor...
לצפיה בפרטי המשרהצמצםסקירה כללית
Description Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together. Get the tools to grow globally at www.rapyd.net. Follow: Blog, Insta, LinkedIn, Twitter As a Tier 1 Customer Support you will be responsible for: * Be the first line of defense and escalation for any technical issues * Elegantly handle customer requests and maintain Rapyd’s SLA & customer satisfaction * Escalate and own issues internally and externally with service providers / partners * Extend our knowledge base * Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customer’s issues Requirements * At least 3 semesters (1.5 years) left until graduation * Proficient in English * Able to work independently from our regional office * Customer facing experience in a B2B global company * Knowledge of API management and bug reporting tools * Ability to work under pressure in a fast-paced environment * Great technical writing and verbal communication skills * Strong troubleshooting skills using multiple tools / logs correlation * Knowledge in the following tools: SQL, Postman, Kibana, Jira , Confluence. * Experience in the payments industry – Big Advantage Job Candidate Privacy Policy – https://www.rapyd.net/candidate-privacy-policy
דרישות המשרה
* At least 3 semesters (1.5 years) left until graduation * Proficient in English * Able to work independently from our regional office * Customer facing experience in a B2B global company * Knowledge of API management and bug reporting tools * Ability to work under pressure in a fast-paced environment * Great technical writing and verbal communication skills * Strong troubleshooting skills using m
משרה מס' 307752
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Customer Support Team Lead – Remote – ראש/ת צוות תמיכת לקוחות – מרחוק
פורסם לפני שבוע 1שם החברה: Woltמיקום: אילת סוג המשרה: משמרות
סקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity a...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our outstanding Customer Support team is the backbone that keeps the entire operation running smoothly. We ensure seamless interactions between customers, restaurants, and couriers. As a Remote Customer Support Team Lead- Eilat, you will guide and inspire a distributed team while maintaining a high standard of service for our customers and partners nationwide. You’ll create a supportive and motivating environment that empowers your team to deliver exceptional service — even from afar. What You’ll Be Doing Day-to-day in this role, you’ll: * Lead and manage a remote customer support team located in Eilat! fostering a professional, growth-oriented, and collaborative culture. * Monitor team performance, KPIs, and productivity, ensuring operational excellence and continuous improvement. * Conduct regular one-on-one feedback and coaching sessions to drive engagement and performance. * Collaborate closely with other departments to improve customer experience and streamline communication. * Participate in leadership discussions and contribute to team-wide decisions and strategy. * Attend occasional in-person meetings and team sessions as part of maintaining connection and alignment. Our Humble Expectations * Proven experience leading a customer support team, including setting performance targets, providing feedback, and fostering a positive and inclusive team culture. * Strong communication and organizational skills, with the ability to lead a remote team effectively. * Availability for a full-time position, Sunday through Thursday. * Willingness to attend periodic in-person meetings with Eilat Team (approximately once or twice a month). * Ability to work one evening shift per week (13:00–22:00). What we offer * A dynamic and fast-paced working environment. * Opportunities for professional growth and development. * A collaborative and supportive team culture. * Competitive salary and benefits package. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
דרישות המשרה
לא צויין
משרה מס' 307598
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Customer Support Team Lead – ראש/ת צוות תמיכת לקוחות
פורסם לפני שבוע 1שם החברה: UR Tech Jobsמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Customer Support Team Lead | Tel Aviv, Israel We are seeking a Custome...
לצפיה בפרטי המשרהצמצםסקירה כללית
Customer Support Team Lead | Tel Aviv, Israel We are seeking a Customer Support Team Lead to manage a small team of representatives supporting users of our wedding guest management platform. In this role, you’ll oversee daily operations, guide your team in handling client inquiries, and ensure a high standard of customer satisfaction. What You’ll Do * Lead and mentor a team of Customer Support Representatives. * Oversee incoming calls and ensure timely, effective resolutions. * Monitor performance, provide coaching, and implement best practices. * Act as an escalation point for complex customer issues. What We’re Looking For * Previous experience in customer support, with leadership or team management experience. * Strong communication and problem-solving skills in Hebrew. * Ability to manage multiple priorities in a fast-paced environment.
דרישות המשרה
לא צויין
משרה מס' 307574
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Junior IT Helpdesk & Customer Support – Part Time – Helpdesk IT ותמיכת לקוחות ג’וניור/ית – משרה חלקית
פורסם לפני שבוע 1שם החברה: Humanzמיקום: IL (ישראל ארצי) סוג המשרה: משרה חלקית
סקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Su...
לצפיה בפרטי המשרהצמצםסקירה כללית
About the opportunity: We are looking for an IT Helpdesk & Customer Support to assist our customers and employees with technical problems when facing our products, services and internal inquires about password reset, group policies and password collection management Your responsibilities will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees through support ticketing systems and other pipelines. ● Identifying points of interest & assisting customers with how to use specific features. ● Analyzing and reporting recurring issues. ● Enriched the company internal knowledge base with information, walk through and “how-to” written guides for customers and developers both. ● Gather feedback from the company customer success teams and share with the development and product team to deliver better quality products and services.
– Part time job
– 3 days a week Requirements ● Service-oriented personality with a can-do attitude. ● Collaborative and responsible among co-workers, a real team player. ● Service oriented personality, pay attention to details. ● Fluent Hebrew & English – must be comfortable with reading, writing & Speaking in English. ● Knowledge handling Google workspace
– Mostly Gmail accounts, management,Creation, Modification, groups management, routing. ● Basic laptop configuration & hardware knowledge. ● Win10/11, MS Office & different various software installations experience. ● Previous customer support experience, preferred from SAAS companies. ● Detail-oriented, capable of handling multiple items simultaneously. ● Tech savvy, Strong problem solving / troubleshooting skills. ● Feel comfortable and natural to investigate and ‘play around’ with technologies that haven’t met before. Nice to have: ● Experience with ticketing systems (Freshdesk/Zendesk or similar), Slack or other ChatOps solutions. ● Basic IT Network Knowledge ● Basic knowledge with Ai tools, mostly ChatGPT for service purposes ● Practical PC/Laptops experience ● Familiar with password management toolsדרישות המשרה
will include resolving queries, tackling employee login issues, taking care of hardware inventory installation and tracking. Ultimately, You will help establish our reputation as a company that offers excellent customer support, and assist company employees with ongoing troubleshooting. What you’ll be doing: ● Provide independent, professional, high-quality responses to our customers and employees
משרה מס' 307547
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שם החברה: Wonderfulמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Wonderful is transforming the way enterprises deliver customer support...
לצפיה בפרטי המשרהצמצםסקירה כללית
Wonderful is transforming the way enterprises deliver customer support, blending cutting-edge AI with local market expertise. Backed by a record $34M Seed from Index, Bessemer, and Vine, we’re scaling fast across Europe and beyond. Our AI agents are already live with enterprise clients in telecom, banking, and healthcare, helping organizations modernize their contact centers, elevate customer experience, and reduce costs.This is your chance to be part of the team writing the playbook for a brand-new category. Role Overview: * Own the end-to-end delivery of agent implementations across our clients. From turning their needs into timelines and deliverables, coordinating between AI engineers and client teams and overall ensuring that all AI agents will be successfully launched on time. * Lead large, multi-stakeholder enterprise implementations- run cross-functional meetings, own the Gantt (milestones, dependencies, owners), and keep client teams aligned. * Support and guide clients through onboarding, adoption, renewals, and expansion * Build strong relationships with clients, manage their expectations and create constant alignment. * Drive both execution and leadership: manage programs directly while establishing and scaling the local client-facing team, including building and leading CS, Implementation, and Program Management functions. * Serve as the primary point of contact for strategic customers, ensuring long term collaboration. * Take a hands-on role in implementation and overseeing configuration, testing, optimization of AI agents, and needed integrations. * Manage risks, handle escalations and remove blockers to keep programs on track. Requirements: * 5+ years in Program Management, Technical Project Management, or Technical Customer Success within enterprise SaaS, AI, or related tech environments. * Proven record of hands-on delivery in complex, technical enterprise programs
– not just coordination, but execution. * 2+ years in leadership roles, with experience hiring, managing, and scaling Program or Customer Success teams. * Experience building new functions or operations in growth-stage companies or new markets. * Native-level proficiency in one of the following
– Mexican Spanish, Colombian Spanish, Argentinian Spanish, or Brazilian Portuguese. Excellent written and spoken English is required. * Strong technical acumen
– you’re comfortable around APIs, cloud infrastructure, and enterprise IT integrations. * Outstanding communication, stakeholder management, and executive presence
– you know how to hold the room. * Outcome-driven and highly independent, equally confident rolling up your sleeves or zooming out to shape long-term strategy.דרישות המשרה
* 5+ years in Program Management, Technical Project Management, or Technical Customer Success within enterprise SaaS, AI, or related tech environments. * Proven record of hands-on delivery in complex, technical enterprise programs
– not just coordination, but execution. * 2+ years in leadership roles, with experience hiring, managing, and scaling Program or Customer Success teams. * Experience bui
משרה מס' 307517
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Customer Support Specialist – מומחה/ית תמיכת לקוחות
פורסם לפני שבוע 1שם החברה: Moovitמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Who Are We? Moovit (www.moovit.com), part of Mobileye (Nasdaq: MBLY), ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Who Are We? Moovit (www.moovit.com), part of Mobileye (Nasdaq: MBLY), is the creator behind the #1 urban mobility app and is a leading Mobility as a Service (MaaS) solutions provider. Together, Moovit and Mobileye are accelerating the global adoption of autonomous transportation. Moovit’s iOS, Android, and Web apps guide people in getting around town effectively and conveniently, using any mode of transport. Introduced in 2012, it now serves over 1.5 Billion users in more than 3,500 cities across 112 countries. Moovit amasses up to six billion anonymous data points a day to add to the world’s largest repository of transit and urban mobility data. For governments, cities, transit agencies, and private companies, Moovit offers AI-powered MaaS solutions covering planning, operations, and optimization with proven value in reducing congestion, growing ridership, and increasing efficiency and asset utilization. The Role We are looking for a highly technical and independent Customer Support Specialist to join our Support team. The ideal candidate is a natural problem solver as well as a people person with excellent communication skills who relishes in providing exceptional support. In this role, you will become an expert in Moovit’s varied suite of mobility products and solutions. The Customer Support Specialist acts as the primary point of contact with our B2C users regarding product feedback and technical issues, and is critical to building trust in our brand, services, and product. You will have the opportunity to collaborate with many different teams (Product, Operations, Legal, R&D) in order to reproduce and troubleshoot issues and to ultimately deliver swift resolutions of the highest quality. Responsibilities * Provide our users with high quality, personalized support by email * Work efficiently with the goal of achieving high satisfaction ratings and swift reply and resolution times * Investigate user issues to identify bugs and escalate these incidents to the relevant team with an appropriate sense of urgency * Identify and flag areas for product improvement which would improve the use of the product for our customers * Track and update systems for reporting and analysis. * Create and update knowledge base articles used by Support Specialists Requirements: * 1+ year of product support experience in a B2C SaaS environment * BA/BS degree * Fluent in English and Hebrew (mother-tongue level, written and verbal) * Highly service-oriented with outstanding communication skills * Ability to work efficiently and independently with excellent analytical and problem-solving skills * Ability to interact with and between both technical and non-technical audiences * Experience with the following will be an advantage: * SQL * APIs * Zendesk (or equivalent) * Jira (or equivalent)
דרישות המשרה
* Provide our users with high quality, personalized support by email * Work efficiently with the goal of achieving high satisfaction ratings and swift reply and resolution times * Investigate user issues to identify bugs and escalate these incidents to the relevant team with an appropriate sense of urgency * Identify and flag areas for product improvement which would improve the use of the product
משרה מס' 307432
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Project Manager
פורסם לפני שבוע 1שם החברה: Robert Halfמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Marketing Project Manager - 3 Month Contract, 40 hours a week HYBRID i...
לצפיה בפרטי המשרהצמצםסקירה כללית
Marketing Project Manager
– 3 Month Contract, 40 hours a week HYBRID in Austin! Robert Half, Marketing & Creative is looking for a Marketing Project Manager for a client in the Austin area. The Marketing Project Manager will be developing and overseeing all project documents, scopes, timelines, specifics, and internal meetings. Marketing Project Manager will be working across ecommerce, performance, product and social teams to gather requirements and loop in feedback. Marketing Project Manager will be working on print and digital projects like email, web, packaging, social, retail and print. Marketing Project Manager will be responsible for marketing campaigns, packaging development and product launches. Marketing Project Manager
– 3 Month Contract, 40 hours a week HYBRID in Austin! Marketing Project Manager MUST have the following to be considered: * 4+years of digital Project Management experience, preferably creative or marketing * Availability to be on-site 3+ days in Austin, Texas * Project Management software tool experience
– building detailed scheduled and timelines using a tool like Smartsheet, Wrike, Basecamp, Workfront, etc. * Both print and digital experience, social, online, websites, landing pages, etc. * attention to detail and be a problem solver Innovation starts with people.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity
– whenever you choose
– even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.דרישות המשרה
and loop in feedback. Marketing Project Manager will be working on print and digital projects like email, web, packaging, social, retail and print. Marketing Project Manager will be responsible for marketing campaigns, packaging development and product launches. Marketing Project Manager
– 3 Month Contract, 40 hours a week HYBRID in Austin! Marketing Project Manager MUST have the following to be c
משרה מס' 307419
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Director of Finance
פורסם לפני שבוע 1שם החברה: Donorboxמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Donorbox Donorbox is a leading fundraising platform and donor ma...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Donorbox Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations. Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews. We’re proud of what we do, and our product reflects it! The Role At Donorbox, the Director of Finance is responsible for overseeing all forecasting, budgeting, and financial planning, as well as providing in-depth analysis of company performance to support decision making. This role provides an excellent professional growth environment and opportunity, where you’ll develop an ever-more-sophisticated understanding of the product, the business and revenue engines, customer support and engagement, and nonprofit industry dynamics. This role will be an integral part of the senior leadership team, working closely with our founder CEO, our Business Strategy & CFO advisor, and our senior stakeholders to help scale the business and implement strategic objectives. We’re looking for a “strong executor” candidate who’s excited to roll up their sleeves and dive deep into modeling, cross-functionally partner with and support department leaders, and help us structure and build out our Finance org. Responsibilities * Manage the production of the FP&A cycle, including creating models to forecast the business * Oversee all aspects of financial accounting, including financial reporting and P&L * Create pricing models and perform detailed pricing analysis * Conduct in-depth analyses of company performance, including identifying KPIs and metrics * Analyze trends and customer insights to support key strategy decisions * Partner with each department to improve internal reporting processes and provide business performance insight * Collaborate with the Data team to build dashboards and visualisation tools * Be an excellent team leader, managing one direct report to start, and providing mentorship to build a robust, cohesive, and high-performing Finance team * Handle corporate equity management, including maintaining cap tables, coordinating grants, and ensuring compliance with legal counsel * Help develop and implement tax planning strategies to increase profitability * Streamline processes to improve company performance What you’ll need to succeed: * 8+ years of finance experience * Tech industry experience, with a strong understanding of SaaS metrics * Excellent budgeting, forecasting, and modeling skillset * Excellent FP&A and accounting skills * Excellent communication skills, with the ability to be impactful at a senior level * An incredibly ambitious attitude with a desire to continue to learn * Adaptability, with a bias towards action What we’d love to see: * Industry experience with B2B2C in fintech or SaaS * Experience working at high-growth tech startup(s) with $15MM+ revenue * Strong educational background in accounting and/or finance * Mastery of financial systems and tools, combined with business acumen * Experience with corporate equity management Details * Fully remote based in US * Standard working hours aligned with Eastern or Central Time (ET/CT) preferred * Salary: $170,000
– $180,000 plus equity Benefits & Perks * Fully remote work from the comfort of your home * Generous time off policy of 21 days (birthday included ), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state) * Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life * 401(k) retirement plan via TriNet’s partner, Empower, with an employer match of up to 4% * Reimbursement package for home office expenses and professional development, up to $1.5k * Eligibility for employee equity plan (stock options) * Wellness program with fitness and mindfulness classes * Love your work and our mission of serving nonprofits! The Application Process We have 7 stages: * Apply here and fill out our questions to tell us about you! * Prescreen Call with the Talent Team * Interview with Hiring Manager * Take-Home Assignment * Panel Interview * Final Interview * Background + Reference Checks If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you! This employer participates in E-Verify to confirm the employment eligibility of all newly hired U.S. employees. To learn more about E-Verify, please visit www.e-verify.gov.דרישות המשרה
* Manage the production of the FP&A cycle, including creating models to forecast the business * Oversee all aspects of financial accounting, including financial reporting and P&L * Create pricing models and perform detailed pricing analysis * Conduct in-depth analyses of company performance, including identifying KPIs and metrics * Analyze trends and customer insights to support key strategy decis
משרה מס' 307374
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Software Onboarding Specialist
פורסם לפני שבוע 1שם החברה: GlassHouse.bizמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Software Onboarding Representative I At GlassHouse, our mission is to ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Software Onboarding Representative I At GlassHouse, our mission is to create more profitable home service businesses. We think it’s ridiculous that home service businesses have to pay the “Google tax” just to grow. We believe the best home service businesses thrive by turning their existing customers’ neighbors into loyal clients—not by burning through cash on big tech platforms like Google or Angi. We are looking for people to join our team who believe in our mission and align with how we want to build an exceptional business. Work experience is less important than how we all work together and having ‘mission alignment’. In this role, we are looking for a detail-oriented and customer-focused Onboarding Representative to guide our new customers through the first 30 days of their journey with GlassHouse. This role is crucial in ensuring our customers achieve quick wins, feel confident in using our platform, and are set up for long-term success. The ideal candidate is a strong communicator who enjoys building professional relationships, can explain and train technical steps in a simple, easy-to-understand way, and thrives on helping their customers achieve their goals. Company Values: * Excellence in Everything
– We hold a high bar for our work, our standards, and our outcomes. * Team before Me
– We put the mission and others before ourselves. * Honesty is the ONLY Policy
– We speak with transparency and bring strong perspectives, shared respectfully. Working Style: * You want to ‘build your own job’
– You’ll have an opportunity to create your career path here and invent your ‘dream job’ (the story isn’t written yet). * We WANT to work hard
– we find work fulfilling and work to integrate our work as part of our lives. * You are a lifelong learner
– Come here and learn about the home service industry, teach your coworkers new skills, try new things, and help invent the future. * We LOVE winning
– Our success comes from helping our customers win. We celebrate our customers’ success and the wins of our team members. * We are on a mission that you believe in
– Helping transform the way home services find customers and grow their businesses is a BIG goal. Are you in? * We push ourselves and each other to grow and improve
– We want to be ‘pleased but never satisfied’
– there’s always room to grow and another mountain to climb. * Commitment to your career
– Are you looking for a ‘tour of duty’ or ‘long term’ b/c BOTH are great! We’re committed to helping you grow your career, even if that means we help you eventually get to another stop along the way. Key Responsibilities * Lead key meetings with customers, including but not limited to ad-hoc calls to schedule trainings, one-to-many training sessions, and follow-ups * Clearly communicate the onboarding process and manage expectations before, during, and after contact for new clients * Understand each customer’s goals and objectives, reasons for choosing GlassHous,e and expected ROI, and be able to tailor onboarding accordingly * Communicate professionally and maintain engagement with customers in your portfolio about scheduled calls, questions, product guides, etc. * Monitor customer progress and provide a proactive check-in when needed * Identify any roadblocks in the onboarding process and escalate accordingly * Document the customer’s journey completely in our CRM * Work cross-functionally to deliver product feedback, feature requests, and bugs. * Actively participate in company and departmental meetings, as assigned * Remote Work with Hybrid Opportunity
– We are a remote team with a hybrid office structure for Nashville area team members. * As an early-stage company, roles may change and expand over time. You will have an opportunity to participate in lots of new initiatives and projects. * Attend and engage during 1-2 annual team meetings in Nashville, TN. These are generally 2-3 days, including travel. About You: * Must have: * * Mission and value alignment * 1-3 years of experience in Customer Success, Onboarding, Account Management or related customer-facing roles * Strong communication skills
– both verbal and written * Comfortable working in a camera-on organization and leading virtual meetings, training sessions, etc. * Detail-oriented and highly organized * You’re very computer-competent and can handle software tools b/c you’ve used them before (maybe not our specific stack, but you’re not afraid of technology) * Ability to travel to company off-site meetings 1-2 times per year. These are usually 2 days in Nashville, TN. * We require individuals to live in Mountain, Central, or Eastern time zones. * Nice to have: * * Home service, real estate, and/or outbound sales background
– This helps with understanding our customers * Familiar with our tech stack (Hubspot, Google Suite, Slack, Zoom) and other relevant CS and customer support products. * Familiar with home service software like CRMs, FSMs or other sales platforms * Early-stage start-up experienceדרישות המשרה
* Lead key meetings with customers, including but not limited to ad-hoc calls to schedule trainings, one-to-many training sessions, and follow-ups * Clearly communicate the onboarding process and manage expectations before, during, and after contact for new clients * Understand each customer’s goals and objectives, reasons for choosing GlassHous,e and expected ROI, and be able to tailor onboarding
משרה מס' 307189
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Implementation Manager
פורסם לפני שבוע 1שם החברה: Odysseyמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Odyssey: At Odyssey, our Mission is to enable access to high-qua...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Odyssey: At Odyssey, our Mission is to enable access to high-quality education across the U.S. regardless of income. We do that by making Education Savings Accounts (ESAs) and microgrant programs accessible to parents and vendors, enabling millions of students across the country to choose their own education paths on the Odyssey platform. At Odyssey, our technology powers programs that collectively support more than 140,000 students across the US in accessing more than $400 million in state funding. The Role As implementation manager, you will be at the forefront of ensuring that the Odyssey platform is providing quantifiable value to our customers and our users. You will ensure that all implementations run smoothly, efficiently and exceed customer expectations. The implementation manager is the voice and advocate of the customer. Capturing this voice plays an integral role in the success of our product and company strategy. This requires a blend of strategic thinking, problem solving, project scoping and relationship management. This role will report directly into Odyssey’s Head of Implementation, who will be responsible for assigning your customers and helping shape your success criteria. This is a unique opportunity to join an early stage start-up and have a massive impact on Odyssey’s mission of ensuring access to high-quality education for families. What You’ll Do The implementation manager will be the day to day point of contact for our existing customers. You will be a trusted advisor to our customers, responsible for leading them through the deployment of Odyssey products. After go-live is achieved, you will remain working with our customers throughout the period of performance. It is critical that you bring back the ground-truth reality of what is happening at each of our deployments and share these learnings with the rest of the company. You will work cross-functionally with our product, engineering, support and leadership functions to ensure that our platform is providing maximum value and to help inform company strategy. * Deploy Odyssey to our customers; ensuring successful completion of contractual requirements and go-live milestones. * Become a trusted advisor to our State stakeholders. * Lead meetings and project plans with State stakeholders to help shape the future of the Odyssey platform. * Accomplish and exceed agreed upon goals with our customers to ensure renewal of contracts and positive case studies. * Collaboratively partner with all Odyssey teams (engineering, finance, operations, customer support, and more) to provide value to your portfolio of customers. * Work with the product team to help understand customer pain points. * Lead the development and execution of implementation timelines (internally and externally). * Ensure we’re deploying customers in a scalable, performant way. About You * You are a strong leader who can clearly communicate value proposition and vision. Although you will not have direct reports to begin with, you will be responsible for ensuring the broader Odyssey team works effectively together to deploy our platform. * Organized with strong written and verbal communication skills. You will be responsible for communicating customer plans internally and externally. * Brings 3+ years of experience in an implementation or customer success role (previously responsible for deployment of actual technology product). * Experience working in an early stage SaaS startup environment. * Experience working with government agencies is a plus. * Strong technical acumen; although you may not write code for a living, you understand how to deploy technical systems and can be a trusted voice to have high-level technical discussions with the customer. * High degree of empathy; ability to understand the perspective of our customers and end users to allow you to chart the path forward. * Owner mindset, strong sense of accountability, and creative problem solver; you are constantly working to overcome obstacles in order to push your plan forward; you do not expect somebody else to solve your problems for you. * A team player with a positive attitude, strong work ethic, and a commitment to continuous improvement. * Analytical mindset; ability to use SQL and/or advanced excel techniques to investigate data. Additional Details * Applicants must be currently authorized to work in the United States on a full-time basis. * We believe that everyone at Odyssey should be compensated fairly. We set our salary bands based on compensation data from hundreds of companies at our stage. The salary range for this role is $130,000
– $160,000 depending on experience, interview performance and location. * Odyssey benefits include Medical/Dental/Vision plan(s), health services, short term disability, unlimited PTO and more. Our Commitment to Diversity: Odyssey encourages individuals from diverse backgrounds to apply. We are an equal opportunity employer, committed to a fair and consistent interview process. Please inform us in your application if you require accommodation to apply for or perform your job. Why Odyssey: Join us if you believe in the power of education as the single most important investment we can make as Americans today. Odyssey is well-capitalized, with venture capital from leading technology investors such as Andreessen Horowitz and Tusk Venture Partners. We are dedicated to making a massive impact in education in America.דרישות המשרה
and go-live milestones. * Become a trusted advisor to our State stakeholders. * Lead meetings and project plans with State stakeholders to help shape the future of the Odyssey platform. * Accomplish and exceed agreed upon goals with our customers to ensure renewal of contracts and positive case studies. * Collaboratively partner with all Odyssey teams (engineering, finance, operations, customer su
משרה מס' 307188
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Order Entry Specialist
פורסם לפני שבוע 1שם החברה: Arkansas Trailer Mfg. Co., Inc.מיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
This is a remote position. You own the end-to-end entry of sales and s...
לצפיה בפרטי המשרהצמצםסקירה כללית
This is a remote position. You own the end-to-end entry of sales and service orders—confirm details, check availability, and ensure each order is released cleanly to fulfillment and billing. Key Responsibilities * Enter new orders from email/portal/EDI; validate pricing, part numbers, quantities, ship-to, and terms. * Confirm inventory and lead times; coordinate backorders and substitutions with parts/service teams. * Maintain accurate order status notes; track acknowledgments, changes, and cancellations. * Prepare pick tickets and release orders to the warehouse/dispatch per cut-off times. * Collaborate with accounting on invoicing readiness and tax/shipping data. * Generate daily/weekly order accuracy and cycle-time reports. Requirements 2+ years in order entry, customer support, or inside sales operations. Familiarity with ERP order modules and EDI basics (850/855/856 helpful). Strong data accuracy; able to interpret POs, quotes, and shipping docs. Professional written communication; steady follow-through. Benefits Medical, dental, vision; 401(k); PTO; paid holidays.
דרישות המשרה
* Enter new orders from email/portal/EDI; validate pricing, part numbers, quantities, ship-to, and terms. * Confirm inventory and lead times; coordinate backorders and substitutions with parts/service teams. * Maintain accurate order status notes; track acknowledgments, changes, and cancellations. * Prepare pick tickets and release orders to the warehouse/dispatch per cut-off times. * Collaborate
משרה מס' 307119
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Customer Support Specialist
פורסם לפני שבוע 1שם החברה: Lensaמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Lensa is a career site that helps job seekers find great jobs in the U...
לצפיה בפרטי המשרהצמצםסקירה כללית
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Zimmer Biomet. Clicking “Apply Now” or “Read more” on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. What You Can Expect Responsible for managing and processing domestic orders, billings, and credits. Provides customer service support to our U.S. markets regarding detailed product information, pricing, sourcing, and product availability. Communicates directly with customers/distributors to resolve order issues, provide detailed product information, pricing, availability, and order delivery information. How You’ll Create Impact * Receives and prioritizes orders based on customer requirements, product shipping modes, and product availability. * Assists Corporate Regulatory Compliance with product retrieval procedures when necessary. * Processes orders requiring special intervention and analyses. Requires high degree of research and problem solving. * Answers very detailed product related questions for all product lines and makes product substitution recommendations when necessary. * Reviews and processes requests for credits, pricing adjustments, quote responses, product shipment tracking, complaints, and special programs. * Participates in the departmental 24-hour emergency “on-call” service. This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act. What Makes You Stand Out * Must possess excellent telephone etiquette. The ability to handle multiple telephone calls in a positive manner while maintaining a positive relationship with customers is essential to this position. * Must be skilled in verbal and written communication techniques. * Organizational and time management skills are essential. * Must maintain a high degree of professionalism in a potentially frustrating environment with extreme time constraints. * Demonstrated knowledge to identify Zimmer products by major product groupings and familiarity with product lines of other division. * Participation in departmental 24 hour emergency “on-call” service is a requirement of this position. * Required to work some holidays. * Previous PC experience (alpha and numeric keyboards) required. Must be able to enter data at 7000 KDPH with 95 percent accuracy. * Knowledge of ZDCS preferred for the purpose of order entry, maintenance, invoicing, item/order status, and all other inquiry conversations related to customer service. * Thorough knowledge of Word, Excel and Livelink preferred. Your Background High School Diploma or equivalent with 5 to 7 years of relevant work experience. Travel Expectations Up to 10% EOE/M/F/Vet/Disability If you have questions about this posting, please contact support@lensa.com
דרישות המשרה
, product shipping modes, and product availability. * Assists Corporate Regulatory Compliance with product retrieval procedures when necessary. * Processes orders requiring special intervention and analyses. Requires high degree of research and problem solving. * Answers very detailed product related questions for all product lines and makes product substitution recommendations when necessary. * R
משרה מס' 307092
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Customer Support Specialist – US/CAN – מומחה/ית תמיכת לקוחות – ארה”ב/קנדה – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: TRAILDמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
TRAILD: Who are we? TRAILD is a high-growth SaaS company that Streamli...
לצפיה בפרטי המשרהצמצםסקירה כללית
TRAILD: Who are we? TRAILD is a high-growth SaaS company that Streamlines, Automates and Protects businesses from fraud, errors and mistakes. Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more efficient and secure. We have a rapidly growing international client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help, we can support more businesses digitise their existing operations with enhanced automation and security. The Role: Want to be a part of our exciting growth journey? We are looking for a Customer Support Agent to join our talented and dynamic team. As the company has expanded into several international markets, we are seeking someone with a genuine passion for helping and supporting our clients. In this role, you will be responsible for working closely with our clients to research, troubleshoot, and support any issues they are facing. The ideal candidate will have a background with B2B customer support in a Saas/Technology organization with strong interpersonal and communication skills, as well as the ability to think creatively when solving customer problems. Key Responsibilities * Responding to client queries and providing first-level support for TRAILD’s customers * Provide user training, ongoing support and troubleshooting to ensure the software is working correctly and meeting the client needs. * Collaborate with our product and technology teams to ensure our clients are getting the most out of the software and to help improve the service. What are we looking for? * 2+ years of experience in a B2B customer support/success role within a Saas company * Experience with ERP or accounting systems (eg. SYSPRO, Acumatica, IFS) is a plus * Prior experience thriving in a fast-paced startup/scale up environment * Exceptional people and communication skills * Intrapreunership and proactiveness * Strong collaborator with an attitude embracing growth, hands-on execution, adaptability, and the scale-up spirit. The Perks of Working at TRAILD * Flexibility: We offer a range of remote, hybrid and flexible working options. * Global team: We are growing across APAC, AMER and EMEA and have team all across the world. * Our team genuinely loves working at TRAILD: We scored a 78 on our 2025 eNPS survey. The base salary range for this position is: * U.S. Candidates: USD $65,000
– $75,000 per year * Canadian Candidates: CAD $65,000- $75,000 per year Compensation is determined based on experience, education, and geographic location. The final offer may vary within the stated range to reflect the candidate’s qualifications and market conditions in their area. Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employmentדרישות המשרה
* Responding to client queries and providing first-level support for TRAILD’s customers * Provide user training, ongoing support and troubleshooting to ensure the software is working correctly and meeting the client needs. * Collaborate with our product and technology teams to ensure our clients are getting the most out of the software and to help improve the service. What are we looking for? * 2+
משרה מס' 307022
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Project Manager – מנהל/ת פרויקט – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: C5MIמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Note: This position is contingent upon contract award. Applicants must...
לצפיה בפרטי המשרהצמצםסקירה כללית
Note: This position is contingent upon contract award. Applicants must be U.S. Citizens and able to obtain and maintain the required security clearance for this role. Why Join C5MI? At C5MI, we’re transforming enterprise operations through innovation, automation, and deep industry expertise. As a leader in SAP solutions and sustainment, you’ll have the opportunity to shape a high-impact service line, work alongside forward-thinking professionals, and drive meaningful results for our customers and our business. Our Core Values Challenge – We believe in challenging the present – it’s the only way to shape the future. We must be exceptional communicators and collaborators while always learning. We also understand that speaking your mind requires equal parts brain (what to say), thoughtfulness (when to say it), and caring (how it’s said). Incremental won’t win. Have Fun – We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. Live your happiness. Stay human, take care of each other and invest in your community. Life isn’t all about work. Live your happiness. Be healthy. All In – You can’t fake passion – show your energy. Own it – take charge and lead. Our team is made up of top quartile talent and we never accept second best. Accountability, trust, and integrity create an environment to realize the team’s true potential. Never Screw the Customer – We have walked a mile in your shoes. Experience matters. We drive innovation to generate business value. Be true – no BS. GSD (Get Stuff Done) – We take initiative and never make excuses. We act with urgency, and we delivery high quality outcomes with extreme velocity. We embrace process discipline, drive continuous improvement, and stay audit ready. We relentlessly execute and plan for tomorrow by creating sustainable outcomes. That is how we win! Empower – Our people are the foundation for our success. We recognize their value, and support them by fostering a culture of collaboration and innovation. We recognize individual strengths, build confidence through action, and invest in personal development. Professional Summary Serve as the Project Manager for large, complex task orders and assists the Program Manager in coordinating with the Government Contracting Officer (KO), Contracting Officer Representative (COR), task order-level Task Order Managers, Government management personnel, and customer agency representatives. Under the guidance of the Program Manager, is responsible for the overall management of specific task order(s) and for ensuring that the technical solutions and schedules outlined in the task order are implemented in a timely and effective manner. Responsibilities * Serve as the Project Manager for large, complex task orders, supporting the Program Manager in collaboration with Government Contracting Officers (KO), Contracting Officer Representatives (COR), Task Order Managers, Government personnel, and customer agency representatives * Manage the overall performance and delivery of assigned task order(s), ensuring technical solutions and schedules are executed accurately and on time * Develop and maintain visibility to all project activities using established tools, processes, and Standard Operating Procedures (SOPs), Playbooks, and Runbooks * Build and maintain productive working relationships with business leaders, project sponsors, business analysts, solution architects, vendors, and key client stakeholders * Act as the primary point of contact and representative for the project, managing all communications and expectations with the customer * Provide leadership and direction to project teams, including scheduling, task assignments, and performance reviews to ensure high-quality delivery * Ensure project deliverables are completed on time, within budget, and to the satisfaction of all stakeholders * Maintain consistent communication with the project team to ensure clarity of scope, adherence to procedures, and audit readiness * Ensure compliance with accounting, human resources, training, and safety requirements as defined in the Statement of Work and company policies * Provide customer support and guidance on communications, change management, training, and testing strategies to promote successful project adoption * Lead the collection and analysis of information to accurately estimate project costs, required resources, timelines, and deliverables * Utilize financial acumen to develop cost estimates for physical, financial, and human capital resources * Create, manage, and revise capital requests while maintaining detailed cost baselines and financial tracking * Identify, negotiate, and resolve conflicts or issues throughout the project lifecycle, acting as a liaison between stakeholders and project teams * Serve as a trusted advisor to clients, providing strategic insights and recommendations that align with organizational goals * Keep senior leaders and stakeholders informed of project progress, risks, and variances from the established plan Minimum Requirements * Must have Project Management certification (i.e., Project Management Professional (PMP) Certification, other equivalent nationally recognized certifications.) * Five (5) years of project management or other relevant experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields. * Five (5) years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields. * BS or BA four (4) additional years of related experience. * Must possess a Secret clearance (T3) What C5MI has to offer you! * Remote work * Unlimited PTO * 21 Paid Holidays * Competitive salary * Comprehensive benefit program * $1,500 wellness benefit for employees * Retirement savings plan – traditional 401(k) and Roth * Opportunities for professional development and advancement * Positive and collaborative work environment C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
דרישות המשרה
* Serve as the Project Manager for large, complex task orders, supporting the Program Manager in collaboration with Government Contracting Officers (KO), Contracting Officer Representatives (COR), Task Order Managers, Government personnel, and customer agency representatives * Manage the overall performance and delivery of assigned task order(s), ensuring technical solutions and schedules are exec
משרה מס' 306990
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Help Desk Specialist, Mid (Tier 1) – מומחה/ית Help Desk, ביניים (דרג 1) – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: DecisionPoint Corporationמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
DecisionPoint seeks Help Desk Specialists (Tier 1) to provide first-li...
לצפיה בפרטי המשרהצמצםסקירה כללית
DecisionPoint seeks Help Desk Specialists (Tier 1) to provide first-line technical and customer support for a secure Department of Defense (DoD) enterprise environment. These specialists will respond to user inquiries, troubleshoot system access issues, and resolve common technical problems while maintaining compliance with established service-level agreements (SLAs). The Help Desk Specialists will operate under a 24/7 shift rotation, ensuring continuous coverage of system and user support needs. They will document incidents, escalate complex issues, and contribute to service improvement initiatives while delivering high-quality, courteous, and secure end-user assistance. This position is fully remote. Shifts Available * 2x Day Shift 0700-1500 EST * 1x Mid Shift 1500-2300 EST * 1x Night Shift 2300-0700 EST Note By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. The Help Desk Specialist, Mid (Tier 1) will * Serve as the initial point of contact for end users seeking IT assistance via phone, email, or ticketing system. * Record, categorize, and prioritize incoming requests using IT Service Management (ITSM) tools such as ServiceNow, Remedy, or Jira Service Management. * Troubleshoot and resolve user account, password, and access issues in compliance with DoD identity and privilege management policies. * Diagnose and resolve common hardware, software, and connectivity issues for remote and on-premise users. * Escalate unresolved or complex incidents to Tier 2 or Tier 3 support teams in accordance with standard operating procedures. * Provide status updates and communication to end users on incident resolution timelines and next steps. * Maintain accurate and detailed ticket documentation, including actions taken, resolution steps, and verification of user satisfaction. * Follow and contribute to knowledge base articles (KBAs) and Standard Operating Procedures (SOPs) to ensure consistent support practices. * Support incident, problem, and change management processes by documenting recurring issues and recommending corrective actions. * Conduct Tier 0 validation testing on new knowledge base entries and self-service content prior to publication. * Participate in shift handovers, providing clear summaries of open incidents and escalation status. * Adhere to cybersecurity and operational security (OPSEC) standards while managing user data and system access. * Support system outage communications, ensuring timely notification to stakeholders and coordination with shift leads. * Participate in ongoing training and cross-skilling to expand troubleshooting and system support capabilities. Clearance Requirement * Must hold an active Secret clearance. Education * Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience * Minimum 5 years of experience providing IT customer support or service desk operations, including 2+ years in a federal or defense environment. * Experience with ITSM tools, incident tracking, and SLA management. * Familiarity with RMF, DISA STIG, and DoD cybersecurity compliance standards. Technical Knowledge * Proficiency in Windows and Linux operating systems, user account administration, and remote desktop tools. * Familiarity with network fundamentals, VPN troubleshooting, and secure access solutions. * Knowledge of Active Directory (AD), multi-factor authentication (MFA), and PKI certificate management. * Experience troubleshooting email, collaboration tools, and endpoint security applications. * Familiarity with ticket triage workflows and ITIL-aligned service management processes. * Understanding of Zero Trust principles and secure user access management. Certifications (Preferred) * CompTIA Security+ CE (DoD 8570 IAT II baseline). * CompTIA A+ or Network+ certification. * ITIL v4 Foundation or HDI Support Center Analyst (preferred). Skills * Strong problem-solving and communication skills in a customer-facing environment. * Excellent written and verbal communication for documenting and resolving user issues. * Ability to work independently during assigned shift hours and coordinate effectively with remote teams. * Detail-oriented, dependable, and committed to mission success and customer satisfaction. * Demonstrated professionalism, patience, and adaptability under pressure. * EEO and Affirmative Action Policy DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. * Pay Transparency Policy In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. * Authorization to Share Resume and Personal Information By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.
דרישות המשרה
לא צויין
משרה מס' 306961
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Photo Retoucher – רטוש/רטושית תמונות – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: Robert Halfמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Robert Half’s marketing & creative client is looking for a Photo Retou...
לצפיה בפרטי המשרהצמצםסקירה כללית
Robert Half’s marketing & creative client is looking for a Photo Retoucher for a 2+ month contract opportunity in the Greater Boston area. This is a remote, 20 – 40-hour-per-week opportunity; candidates must be willing and able to work eastern (EST) hours. The Photo Retoucher will manage a variety of post-production tasks for product and lifestyle photography for the client’s in-house studio. Retouching tasks range from basic color grading and dust removal to complex compositing involving background replacements and reflection control .The ideal candidate will have exceptional technical expertise in retouching and demonstrated experience within retail or consumer/CPG environments. Interested candidates should include a portfolio of relevant samples in addition to resume. Key Responsibilities: * Perform advanced retouching on product imagery * Execute color correction and grading to ensure consistency across product lines and campaigns * Apply high-end retouching techniques for lifestyle photography * Clean and enhance product surfaces * Manage background replacements, compositing, and perspective alignment * Create realistic shadows, reflections, and depth of field effects for product presentation * Maintain non-destructive workflows to allow flexibility across revisions * Prepare final assets for digital, print, and large-format platforms * Collaborate with creative teams * Conduct meticulous quality checks for pixel-level precision and color accuracy * 4+ years of experience in retail, consumer, and/or CPG industries * Expert-level proficiency in Adobe Photoshop and Lightroom * Strong knowledge of color theory * Knowledge of mechanicals and layout production * Ability to enhance images in 2D compositions * Skilled in AI-powered tools to streamline tasks a big plus * Ability to work with high-resolution imagery while preserving detail integrity * Familiarity with file preparation for both digital platforms and print production * Detail-oriented * Strong communication and project management skills Innovation starts with people.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity
– whenever you choose
– even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.דרישות המשרה
* Perform advanced retouching on product imagery * Execute color correction and grading to ensure consistency across product lines and campaigns * Apply high-end retouching techniques for lifestyle photography * Clean and enhance product surfaces * Manage background replacements, compositing, and perspective alignment * Create realistic shadows, reflections, and depth of field effects for product
משרה מס' 306928
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Customer Support Manager – מנהל/ת תמיכת לקוחות – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: Tasselמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Position Overview: The Customer Support Manager (CSM) is responsible f...
לצפיה בפרטי המשרהצמצםסקירה כללית
Position Overview: The Customer Support Manager (CSM) is responsible for managing all operational aspects of customer ceremonies, ensuring flawless preparation and delivery. This role focuses on onboarding, training, logistics, and troubleshooting, while maintaining exceptional attention to detail and customer service. The ideal candidate thrives in fast-paced environments, can manage multiple events at once, and is committed to delivering a seamless ceremony experience for every customer. Key Responsibilities: * Coordinate ceremony planning and logistics, including timelines, training sessions, and customer communications. * Manage and verify ceremony data, performing quality checks and preparing materials * Oversee overall logistics and execution of ceremonies, ensuring details are managed smoothly from planning through delivery. * Provide responsive customer support, troubleshooting ceremony-related issues via phone and email. * Support customer satisfaction and service excellence through timely communication and issue resolution. * Maintain accurate records and documentation in the company’s CRM system. Qualifications: * Bachelor’s degree or equivalent experience in a related field. * Strong organizational and time management skills. * Proven ability to manage multiple ceremonies simultaneously. * Excellent communication and interpersonal skills. * Demonstrates a strong ability to learn fast and manage critical tasks independently * Proficiency with CRM software (e.g., Hubspot). * Experience in training and onboarding customers is a plus.
דרישות המשרה
* Coordinate ceremony planning and logistics, including timelines, training sessions, and customer communications. * Manage and verify ceremony data, performing quality checks and preparing materials * Oversee overall logistics and execution of ceremonies, ensuring details are managed smoothly from planning through delivery. * Provide responsive customer support, troubleshooting ceremony-related i
משרה מס' 306716
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Customer Support Specialist – ApartmentIQ – מומחה/ית תמיכת לקוחות – ApartmentIQ – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: Rentableמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
We’re Changing the Rentals Industry We’re a profitable, growth-stage c...
לצפיה בפרטי המשרהצמצםסקירה כללית
We’re Changing the Rentals Industry We’re a profitable, growth-stage company building industry-leading martech and data products for the rentals industry. While originally known for building and operating one of the U.S.’s largest rental marketplaces
– Rentable, our focus has shifted to our category-leading AI and data SaaS products with triple-digit growth rates. We’re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we’re looking for exceptional people to help further accelerate our growth. While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you. The Role We’re looking for a customer-focused, tech-savvy professional to join our growing Apartment IQ Support Team. As a Customer Support Specialist, you’ll be the go-to expert for customers after they’re onboarded—helping them navigate the platform, resolve issues, and get the most value out of Apartment IQ. You’ll work collaboratively with our implementation, success, sales, and product teams to ensure customers have a seamless experience from setup to long-term success. This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and takes pride in delivering outstanding service. Responsibilities * Provide timely, high-quality support to customers via email, chat, and virtual meetings * Troubleshoot user issues, data discrepancies, and technical challenges with accuracy and empathy * Partner with the implementation team to ensure a smooth transition from onboarding to support * Collaborate cross-functionally with product and engineering teams to identify, escalate, and resolve complex issues * Maintain up-to-date, detailed records of customer interactions, questions, and resolutions in Salesforce * Develop a deep understanding of Apartment IQ’s features and data to confidently assist users * Proactively identify recurring issues or improvement opportunities and share feedback with internal teams * Contribute to documentation and help center content to empower customers with self-service resources * Manage multiple support cases and priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism Qualifications * 2–3 years of experience in a customer-facing support role (preferably in SaaS or B2B software) * Strong troubleshooting and problem-solving abilities, with a technical aptitude for learning new tools * Excellent written and verbal communication skills, with a focus on clarity and empathy * Highly organized and detail-oriented, able to manage multiple cases simultaneously * Self-motivated, proactive, and comfortable working in a fast-changing environment * Experience with Salesforce, help desk systems (e.g., Zendesk, Intercom), or customer success platforms (e.g., Gainsight) preferred * Familiarity with data tools or analytics platforms is a plus, but not required Why Rentable * 100% remote workplace * Competitive Compensation * Open Vacation Policy (you take vacation whenever you want) * Medical, Dental, and Vision Insurance * 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program * 401k Program * No A**hole policy If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.דרישות המשרה
* Provide timely, high-quality support to customers via email, chat, and virtual meetings * Troubleshoot user issues, data discrepancies, and technical challenges with accuracy and empathy * Partner with the implementation team to ensure a smooth transition from onboarding to support * Collaborate cross-functionally with product and engineering teams to identify, escalate, and resolve complex issu
משרה מס' 306704
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Customer Support Specialist – מומחה/ית תמיכת לקוחות – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: Insight Globalמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
Title: Client Support Specialist Location: REMOTE Duration: 4-month co...
לצפיה בפרטי המשרהצמצםסקירה כללית
Title: Client Support Specialist Location: REMOTE Duration: 4-month contract with the possibility for extensions and the possibility for conversion Pay Rate: $20
– $24/hr Targeted Start Date: ASAP Must-haves * Demonstrate strong time management skills and flexibility in fielding the unexpected throughout the workday * Conduct needs assessment and educate clients about Lyra’s services and benefit offerings primarily via phone and chat * Prioritize client safety and wellbeing, with an ability to recognize potential safety concerns and escalate to ensure clients receive an appropriate level of support * Engage in feedback and frequent self-assessment of strengths and areas for growth * Work well in a structured team environment * Demonstrate flexibility with shift changes. * Excellent communication skills: written and verbal * Experience with Zendesk, Salesforce, and/or Chat tools; otherwise you pride yourself on picking up new tools/systems quickly. Plusses * You are passionate about improving mental health care and excited by our mission of leveraging technology to scale access to evidence-based therapies. Day-to-Day The Client Support Specialist will support clients who engage with Lyra seeking high-quality outpatient mental health care primarily via phone and chat, conducting needs assessments, answering benefit, product and technical questions. The specialist will also support HR Managers and Customer Representatives coordinate support for major events and team support. The specialist will partner cross functionally to triage clients with complex needs to our clinicians. This role will work primarily with clients and will be the first point of contact for clients reaching out for the first time via phone, chat and email. Team will provide extensive training on how to support our members and meet them where they are in their care journey. The specialist will need to be comfortable discussing sensitive topics. Above all, this specialist is committed to supporting each and every client that reaches out with competencyדרישות המשרה
לא צויין
משרה מס' 306617
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Customer Support Manager – מנהל/ת תמיכת לקוחות – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: Tasselמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Position Overview: The Customer Support Manager (CSM) is responsible f...
לצפיה בפרטי המשרהצמצםסקירה כללית
Position Overview: The Customer Support Manager (CSM) is responsible for managing all operational aspects of customer ceremonies, ensuring flawless preparation and delivery. This role focuses on onboarding, training, logistics, and troubleshooting, while maintaining exceptional attention to detail and customer service. The ideal candidate thrives in fast-paced environments, can manage multiple events at once, and is committed to delivering a seamless ceremony experience for every customer. Key Responsibilities: * Coordinate ceremony planning and logistics, including timelines, training sessions, and customer communications. * Manage and verify ceremony data, performing quality checks and preparing materials * Oversee overall logistics and execution of ceremonies, ensuring details are managed smoothly from planning through delivery. * Provide responsive customer support, troubleshooting ceremony-related issues via phone and email. * Support customer satisfaction and service excellence through timely communication and issue resolution. * Maintain accurate records and documentation in the company’s CRM system. Qualifications: * Bachelor’s degree or equivalent experience in a related field. * Strong organizational and time management skills. * Proven ability to manage multiple ceremonies simultaneously. * Excellent communication and interpersonal skills. * Demonstrates a strong ability to learn fast and manage critical tasks independently * Proficiency with CRM software (e.g., Hubspot). * Experience in training and onboarding customers is a plus.
דרישות המשרה
* Coordinate ceremony planning and logistics, including timelines, training sessions, and customer communications. * Manage and verify ceremony data, performing quality checks and preparing materials * Oversee overall logistics and execution of ceremonies, ensuring details are managed smoothly from planning through delivery. * Provide responsive customer support, troubleshooting ceremony-related i
משרה מס' 306436
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Customer Support Specialist – ApartmentIQ – מומחה/ית תמיכת לקוחות – ApartmentIQ – עבודה מרחוק
פורסם לפני שבוע 1שם החברה: Rentableמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
We’re Changing the Rentals Industry We’re a profitable, growth-stage c...
לצפיה בפרטי המשרהצמצםסקירה כללית
We’re Changing the Rentals Industry We’re a profitable, growth-stage company building industry-leading martech and data products for the rentals industry. While originally known for building and operating one of the U.S.’s largest rental marketplaces
– Rentable, our focus has shifted to our category-leading AI and data SaaS products with triple-digit growth rates. We’re a fully remote team of 100+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we’re looking for exceptional people to help further accelerate our growth. While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital. If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you. The Role We’re looking for a customer-focused, tech-savvy professional to join our growing Apartment IQ Support Team. As a Customer Support Specialist, you’ll be the go-to expert for customers after they’re onboarded—helping them navigate the platform, resolve issues, and get the most value out of Apartment IQ. You’ll work collaboratively with our implementation, success, sales, and product teams to ensure customers have a seamless experience from setup to long-term success. This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and takes pride in delivering outstanding service. Responsibilities * Provide timely, high-quality support to customers via email, chat, and virtual meetings * Troubleshoot user issues, data discrepancies, and technical challenges with accuracy and empathy * Partner with the implementation team to ensure a smooth transition from onboarding to support * Collaborate cross-functionally with product and engineering teams to identify, escalate, and resolve complex issues * Maintain up-to-date, detailed records of customer interactions, questions, and resolutions in Salesforce * Develop a deep understanding of Apartment IQ’s features and data to confidently assist users * Proactively identify recurring issues or improvement opportunities and share feedback with internal teams * Contribute to documentation and help center content to empower customers with self-service resources * Manage multiple support cases and priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism Qualifications * 2–3 years of experience in a customer-facing support role (preferably in SaaS or B2B software) * Strong troubleshooting and problem-solving abilities, with a technical aptitude for learning new tools * Excellent written and verbal communication skills, with a focus on clarity and empathy * Highly organized and detail-oriented, able to manage multiple cases simultaneously * Self-motivated, proactive, and comfortable working in a fast-changing environment * Experience with Salesforce, help desk systems (e.g., Zendesk, Intercom), or customer success platforms (e.g., Gainsight) preferred * Familiarity with data tools or analytics platforms is a plus, but not required Why Rentable * 100% remote workplace * Competitive Compensation * Open Vacation Policy (you take vacation whenever you want) * Medical, Dental, and Vision Insurance * 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program * 401k Program * No A**hole policy If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.דרישות המשרה
* Provide timely, high-quality support to customers via email, chat, and virtual meetings * Troubleshoot user issues, data discrepancies, and technical challenges with accuracy and empathy * Partner with the implementation team to ensure a smooth transition from onboarding to support * Collaborate cross-functionally with product and engineering teams to identify, escalate, and resolve complex issu
משרה מס' 306424