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Key Account Manager – מנהל/ת תיקי לקוחות אסטרטגיים
פורסם לפני 11 שעותשם החברה: Papaya Globalמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Papaya Global is a rapidly growing, award-winning B2B tech unicorn wit...
לצפיה בפרטי המשרה
צמצםסקירה כללית
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. The Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you’ll drive revenue generation, manage partnerships, and contribute to RFPs. Responsibilities: * Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met. * Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions. * Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients’ business needs and future. * Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company’s value proposition, and participating in RFP interviews with the Sales team. * Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively. * Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences. Requirements: * Bachelor’s degree in business, marketing, or a related field. * 2-5 years experience in account management. * Excellent interpersonal and communication skills. * Strong analytical and problem-solving abilities. * Knowledge of Payroll, HRIS, or Fintech industries. * Proficiency with CRM software and project management tools. * Client-focused with a passion for outstanding service. * Strong organizational and time management skills. * Collaborative team player adaptable to a fast-paced environment. * Availability to work Monday-Friday
דרישות המשרה
* Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met. * Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments s
משרה מס' 313068
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Product Marketing Manager, IL – מנהל/ת שיווק מוצר, ישראל
פורסם לפני 14 שעותשם החברה: AlgoSecמיקום: פתח תקווה סוג המשרה: משרה מלאה
סקירה כללית
At AlgoSec, What you do matters! Over 2,200 of the world’s leading org...
לצפיה בפרטי המשרהצמצםסקירה כללית
At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring Product Marketing Manager to join our global marketing team and play a pivotal role in driving business impact from both prospective and existing customers. The Focus In This Role Is * Bottom-of-Funnel and Account-Based Marketing (ABM): Accelerating opportunities that have progressed beyond the 5% pipeline stage. * Customer Marketing & Advocacy: Helping turn existing customers into advocates, expanding business into new divisions, and amplifying our impact through compelling stories. * Working closely with Sales, Customer Success Managers (CSMs), and Product Marketing to orchestrate, targeted, personalized programs that influence decision-makers, help close deals faster, and generate expansion opportunities inside our customer base. Reporting to: Director of Product Marketing Location: Petah Tikva, Israel (Hybrid) Direct employment Responsibilities Bottom-of-Funnel & ABM Marketing * Develop and execute tailored ABM strategies for high-value opportunities in advanced pipeline stages. * Collaborate with sales to create deal acceleration programs using content, campaigns, and executive engagement. * Build and manage experiences in digital sales room platforms (Highspot, Seismic, or similar) to support sales cycles. * Partner with the Director of Product Marketing to ensure messaging and positioning at the bottom of the funnel is sharp, differentiated, and aligned to customer needs. Customer Marketing & Advocacy * Identify and activate customer champions in collaboration with Customer Success Managers. * Produce high-quality customer assets, including case studies, testimonials, user reviews, videos, and references. * Organize advocacy programs such as peer-to-peer forums, webinars, or customer spotlight events. Cross-Functional Collaboration * Work hand-in-hand with Sales and CSMs to amplify AlgoSec’s presence within accounts. * Partner with Product Marketing for messaging alignment and to shape customer storytelling. * Establish clear reporting and metrics to measure how marketing accelerates pipeline and customer growth. Requirements * 5 years of B2B marketing experience, with proven success in ABM, customer marketing, or deal acceleration roles. * Proficiency with ABM technologies and digital sales room platforms (Highspot, Seismic, or similar). * Exceptional storytelling and content development ability—capable of turning technical success into compelling business narratives. * Excellent written and verbal communication skills in English Advantages * Experience in enterprise SaaS / cybersecurity / IT infrastructure markets AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.
דרישות המשרה
Bottom-of-Funnel & ABM Marketing * Develop and execute tailored ABM strategies for high-value opportunities in advanced pipeline stages. * Collaborate with sales to create deal acceleration programs using content, campaigns, and executive engagement. * Build and manage experiences in digital sales room platforms (Highspot, Seismic, or similar) to support sales cycles. * Partner with the Director o
משרה מס' 312652
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Key Account Manager – מנהל/ת תיקי לקוחות אסטרטגיים
פורסם לפני 14 שעותשם החברה: Papaya Globalמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Papaya Global is a rapidly growing, award-winning B2B tech unicorn wit...
לצפיה בפרטי המשרהצמצםסקירה כללית
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. The Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you’ll drive revenue generation, manage partnerships, and contribute to RFPs. Responsibilities: * Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met. * Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions. * Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients’ business needs and future. * Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company’s value proposition, and participating in RFP interviews with the Sales team. * Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively. * Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences. Requirements: * Bachelor’s degree in business, marketing, or a related field. * 2-5 years experience in account management. * Excellent interpersonal and communication skills. * Strong analytical and problem-solving abilities. * Knowledge of Payroll, HRIS, or Fintech industries. * Proficiency with CRM software and project management tools. * Client-focused with a passion for outstanding service. * Strong organizational and time management skills. * Collaborative team player adaptable to a fast-paced environment. * Availability to work Monday-Friday
דרישות המשרה
* Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met. * Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments s
משרה מס' 312626
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מלאה בימים א׳ ה׳ בין השעות 8:00 17:00, ללא ימי שישי
פורסם לפני 5 ימיםשם החברה:מיקום: ראש העין סוג המשרה: פרילנסר
סקירה כללית
לחברה מובילה בקריית מלאכי / ראש העין דרוש/ה מנהל/ת לקוח התפקיד כולל: מ...
לצפיה בפרטי המשרהצמצםסקירה כללית
לחברה מובילה בקריית מלאכי / ראש העין דרוש/ה מנהל/ת לקוח התפקיד כולל: מנהל הקשר בין הלקוח למרכז הלוגיסטי, קבלת הזמנות מלקוחות, שיוך הזמנות למחסנאים/ות, עבודה על מערכת WMS , וידוא עמידה ביעדי ליקוט וזמני הפצה, מענה פוני ובמיילים ללקוחות. משרה מלאה בימים א׳ ה׳ בין השעות 8:00 17:00, ללא ימי שישי! (נכונות לשעות נוספות במידת הצורך) שכר: 9,000 10,000 + נסיעות + קליטה כעובד/ת חברה מהיום הראשון! דרישות: ניסיון בעבודה על מערכת מלאי ממחושבת ואופיס ניסיון לוגיסטי אנגלית ברמה טובה רישיון נהיגה והגעה עצמאית לשליחת קורות חיים
דרישות המשרה
דרישות: ניסיון בעבודה על מערכת מלאי ממחושבת ואופיס ניסיון לוגיסטי אנגלית ברמה טובה רישיון נהיגה והגעה עצמאית לשליחת קורות חיים
משרה מס' 311010
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**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]
פורסם לפני 5 ימיםשם החברה:מיקום: פתח תקווה סוג המשרה: פרילנסר
סקירה כללית
**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]!** לסוכנות פנסיוני...
לצפיה בפרטי המשרהצמצםסקירה כללית
**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]!** לסוכנות פנסיונית מובילה בצומת סגולה דרוש/ה מנהל/ת תיקי לקוחות לעבודה מול חברות ביטוח ובתי השקעות. שעות עבודה: משרה מלאה מהמשרד, שעות נוחות שכר: 13,000 12,000 ש”ח + תנאים מעולים + בונוסים דרישות התפקיד: * שליטה מלאה ב Outlook חובה! * ניסיון בעבודה מול דסקים של חברות ביטוח ובתי השקעות חובה! * שליטה במערכות רואטו / שורנס CRM ו‑SMS2010 ניסיון אינטנסיבי יומיומי של שנתיים לפחות חובה! * ניסיון בעבודה בסוכנות (ולא חברת) ביטוח יתרון משמעותי * ניסיון בהפקת דוחות יומיים יתרון * סדר, אחריות, שירותיות ויכולת עבודה עצמאית חובה לשליחת קו”ח: []( נא לציין בכותרת: “מנהל/ת תיקי לקוחות פתח תקווה” בהצלחה!
דרישות המשרה
דרישות התפקיד: * שליטה מלאה ב Outlook חובה
משרה מס' 310959
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**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]
פורסם לפני 5 ימיםשם החברה:מיקום: פתח תקווה סוג המשרה: פרילנסר
סקירה כללית
**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]!** לסוכנות פנסיוני...
לצפיה בפרטי המשרהצמצםסקירה כללית
**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]!** לסוכנות פנסיונית מובילה בצומת סגולה דרוש/ה מנהל/ת תיקי לקוחות לעבודה מול חברות ביטוח ובתי השקעות. שעות עבודה: משרה מלאה מהמשרד, שעות נוחות שכר: 13,000 12,000 ש”ח + תנאים מעולים + בונוסים דרישות התפקיד: * שליטה מלאה ב Outlook חובה! * ניסיון בעבודה מול דסקים של חברות ביטוח ובתי השקעות חובה! * שליטה במערכות רואטו / שורנס CRM ו‑SMS2010 ניסיון אינטנסיבי יומיומי של שנתיים לפחות חובה! * ניסיון בעבודה בסוכנות (ולא חברת) ביטוח יתרון משמעותי * ניסיון בהפקת דוחות יומיים יתרון * סדר, אחריות, שירותיות ויכולת עבודה עצמאית חובה לשליחת קו”ח: []( נא לציין בכותרת: “מנהל/ת תיקי לקוחות פתח תקווה” בהצלחה!
דרישות המשרה
דרישות התפקיד: * שליטה מלאה ב Outlook חובה
משרה מס' 310644
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**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]
פורסם לפני 5 ימיםשם החברה:מיקום: פתח תקווה סוג המשרה: פרילנסר
סקירה כללית
**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]!** לסוכנות פנסיוני...
לצפיה בפרטי המשרהצמצםסקירה כללית
**דרוש/ה מנהל/ת תיקי לקוחות בפתח תקווה [צומת סגולה]!** לסוכנות פנסיונית מובילה בצומת סגולה דרוש/ה מנהל/ת תיקי לקוחות לעבודה מול חברות ביטוח ובתי השקעות. שעות עבודה: משרה מלאה מהמשרד, שעות נוחות שכר: 13,000 12,000 ש”ח + תנאים מעולים + בונוסים דרישות התפקיד: * שליטה מלאה ב Outlook חובה! * ניסיון בעבודה מול דסקים של חברות ביטוח ובתי השקעות חובה! * שליטה במערכות רואטו / שורנס CRM ו‑SMS2010 ניסיון אינטנסיבי יומיומי של שנתיים לפחות חובה! * ניסיון בעבודה בסוכנות (ולא חברת) ביטוח יתרון משמעותי * ניסיון בהפקת דוחות יומיים יתרון * סדר, אחריות, שירותיות ויכולת עבודה עצמאית חובה לשליחת קו”ח: []( נא לציין בכותרת: “מנהל/ת תיקי לקוחות פתח תקווה” בהצלחה!
דרישות המשרה
דרישות התפקיד: * שליטה מלאה ב Outlook חובה
משרה מס' 310394
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מנהל/ת לקוח
פורסם לפני 7 ימיםשם החברה: קומטקמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ לחברת קומטק מבית MALAM • TEAM דרוש/ה מנהל/ת...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
לחברת קומטק מבית MALAM
• TEAM דרוש/ה מנהל/ת לקוח עם ידע בניתוח מערכות (ליבה) להשתלבות בפרויקטים של מערכות ביטוחיות.
• ניהול הקשר השוטף מול לקוחות אסטרטגיים בתחום הביטוח
• הובלת פרויקטים מקצה לקצה
• איסוף דרישות, כתיבת מסמכי אפיון וליווי תהליך הפיתוח
• התנהלות שוטפת אל מול צוותי החברה
• יישום ופיתוח
• ניתוח תהליכים עסקיים והתאמת פתרונות
• ניהול לו”זים, משימות ותיאום בין הגורמים השונים
• ניסיון של 3 שנים לפחות כמנהל/ת לקוח / מנתח/ת מערכות / מנהל/ת פרויקטים טכנולוגיים
• ניסיון בעבודה עם מערכות בתחום הביטוח
• חובה
• הבנה טכנולוגית ויכולת ניתוח תהליכים מורכבים
• יכולת עבודה עצמאית וניהול מספר משימות במקביל
• יחסי אנוש מצוינים, כושר ביטוי מעולה ויכולת הובלת ממשקיםדרישות המשרה
, כתיבת מסמכי אפיון וליווי תהליך הפיתוח
• התנהלות שוטפת אל מול צוותי החברה
• יישום ופיתוח
• ניתוח תהליכים עסקיים והתאמת פתרונות
• ניהול לו”זים, משימות ותיאום בין הגורמים השונים
• ניסיון של 3 שנים לפחות כמנהל/ת לקוח / מנתח/ת מערכות / מנהל/ת פרויקטים טכנולוגיים
• ניסיון בעבודה עם מערכות בתחום הביטוח
• חובה
• הבנה טכנולוגית ויכולת ניתוח תהליכים מורכבים
• יכולת עבודה עצמאית וניהול מספר משימות במקביל
•
משרה מס' 309373
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Account Manager
פורסם לפני שבוע 1שם החברה: נישהמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ A fast • growing company in the HR and outs...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
A fast
• growing company in the HR and outsourcing space is seeking a seasoned Account Manager to lead client relationships across diverse sectors, including tech, finance, banking, credit, insurance, and the public sector. If you bring 2
• 3 years of experience in account management within outsourcing, HR, or professional services, and you’re ready to drive long
• term value across multiple industries, this is the opportunity for you. What you’ll do: Own and grow B2B client accounts across a wide range of industries Identify business needs and deliver tailored workforce solutions Partner with HR, recruitment, and delivery teams to ensure top service Build strategic relationships and maintain high client satisfaction Strong understanding of HR processes and employment models Proven experience in tech recruitment Native
• level Hebrew and English Excellent communication, negotiation, and client
• facing skills Independent, strategic thinker with a results
• driven mindset You’ll have the chance to work with companies of all sizes
• from startups to global enterprises and government organizations
• while shaping impactful workforce partnerships.דרישות המשרה
לא צויין
משרה מס' 308996
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Account Manager
פורסם לפני שבוע 1שם החברה: נישהמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ A fast • growing company in the HR and outs...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
A fast
• growing company in the HR and outsourcing space is seeking a seasoned Account Manager to lead client relationships across diverse sectors, including tech, finance, banking, credit, insurance, and the public sector. If you bring 2
• 3 years of experience in account management within outsourcing, HR, or professional services, and you’re ready to drive long
• term value across multiple industries, this is the opportunity for you. What you’ll do: Own and grow B2B client accounts across a wide range of industries Identify business needs and deliver tailored workforce solutions Partner with HR, recruitment, and delivery teams to ensure top service Build strategic relationships and maintain high client satisfaction Strong understanding of HR processes and employment models Proven experience in tech recruitment Native
• level Hebrew and English Excellent communication, negotiation, and client
• facing skills Independent, strategic thinker with a results
• driven mindset You’ll have the chance to work with companies of all sizes
• from startups to global enterprises and government organizations
• while shaping impactful workforce partnerships.דרישות המשרה
לא צויין
משרה מס' 308756
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Sales Executive (Account Executive) – מנהל/ת מכירות (מנהל/ת תיקי לקוחות)
פורסם לפני שבוע 1שם החברה: Squaretalkמיקום: ירושלים סוג המשרה: משמרות
סקירה כללית
At Squaretalk we're on the hunt for a Sales-driven Account Executive—n...
לצפיה בפרטי המשרהצמצםסקירה כללית
At Squaretalk we’re on the hunt for a Sales-driven Account Executive—not a traditional account manager—to help fuel our growth. This is a quota-carrying role focused on new business development, client acquisition, and revenue generation. If you’re passionate about closing high-value deals, love a fast-paced startup-like environment, and have the discipline to build your own pipeline and win, we want to talk. Your role: * New Business Sales: Own the full sales cycle—from prospecting to demo, proposal, and close—for small to mid-market international clients. * Client Discovery & Consultative Selling: Understand each prospect’s business drivers, qualify needs, and tailor solutions using Squaretalk’s communication platforms. * Revenue Generation: Drive sales by closing $300K+ annually, consistently hitting and exceeding personal and company targets. * Pipeline Strategy: Build and manage a robust pipeline through research, outreach, referrals, and inbound interest. Collaborate on outbound strategies with marketing. * Market & Product Feedback: Keep a pulse on market shifts, competitor moves, and customer feedback to help improve offerings and strategy. * Cross-Functional Alignment: Partner with marketing, deployment, customer success, and product teams to ensure smooth client handovers and upsell potential. Requirements * Minimum 2 years of sales experience in a tech/SaaS environment, ideally closing $300K+ in annual deals. * Passion for sales as a craft, with a proven track record of performance and persistence. * Highly organized, detail-oriented, and self-directed—you’re great at managing your time and following through. * Strong research skills to identify high-value leads and customize your approach. * Excellent communicator—confident in English and Hebrew (written and spoken); other languages (French, German, Spanish, Greek) are a plus. * Management experience is a plus but not required. * Comfortable working with CRMs, data tools, and modern productivity platforms. * Bachelor’s degree in Business, Marketing, or a related field preferred. Benefits * Competitive base salary + uncapped performance bonuses. * Hybrid working model – 3 days a week from our office in Jerusalem * Dynamic, international team and startup vibe with global reach * Opportunities for international travel to attend conferences and client events.
דרישות המשרה
* Minimum 2 years of sales experience in a tech/SaaS environment, ideally closing $300K+ in annual deals. * Passion for sales as a craft, with a proven track record of performance and persistence. * Highly organized, detail-oriented, and self-directed—you’re great at managing your time and following through. * Strong research skills to identify high-value leads and customize your approach. * Excel
משרה מס' 308218
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Account Manager – מנהל/ת תיקי לקוחות
פורסם לפני שבוע 1שם החברה: UR Tech Jobsמיקום: ראשון לציון סוג המשרה: משרה מלאה
סקירה כללית
A company in the beauty industry in the Rishon Lezion is looking for a...
לצפיה בפרטי המשרהצמצםסקירה כללית
A company in the beauty industry in the Rishon Lezion is looking for an Account Manager to join their team. Responsibilities * Serves as the link of communication between customers and internal departments. * Process and follow up on purchase orders (SAP) from receipt through to when ready for export (detailed process working together with Logistics & Purchasing). * Constant interaction and coordination with internal departments: Sales Managers, Sales Analyst, marketing, graphics, logistics, registration, and accounting to relay and attain required information. * Overseeing int’l marketing plans in accordance with product launches to ensure delivery on time. * Update and maintain all product information files. * Management and record of account information, Inco terms, margins, and price lists * Responsibility for invoice flow, payable and receivable. Requirements * Bachelor’s degree. * 2 years of similar experience as Account Manager * English Native/Fluent speaking and writing. Hebrew
– advantage. * Proficient computer skills including Microsoft Office applications
– Outlook, Word, Excel, PowerPoint * Experience working in an international company
– advantage. * Sap
– advantage. * Attention to details. * Organized & with ability to multi-task. * Excellent communication and interpersonal skills, a team player. * Independent (self-motivation). * Ability to learn in a fast changing and multicultural environment.דרישות המשרה
* Serves as the link of communication between customers and internal departments. * Process and follow up on purchase orders (SAP) from receipt through to when ready for export (detailed process working together with Logistics & Purchasing). * Constant interaction and coordination with internal departments: Sales Managers, Sales Analyst, marketing, graphics, logistics, registration, and accounting
משרה מס' 308158
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Project Manager – מנהל/ת פרויקט
פורסם לפני שבוע 1שם החברה: boltמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About us At bolt, we're on a mission to revolutionize the insurance la...
לצפיה בפרטי המשרהצמצםסקירה כללית
About us At bolt, we’re on a mission to revolutionize the insurance landscape by seamlessly connecting people with the protection they need, precisely when they need it. As the world’s most internationally scaled insurtech, we operate across more than 35 markets on four continents, collaborating with over 100+ leading insurers and a diverse array of business partners. By embedding insurance solutions into everyday experiences, we’re making protection more accessible and intuitive for millions worldwide. Join us in shaping the future of insurance, where technology, innovation, and expertise converge to close the protection gap and enable proactive risk assessment and mitigation. In this position you will… you will have the exciting opportunity to direct and oversee the agile development teams to ensure projects meet organizational goals and requirements. Work with Bolt’s tier 1 customer (US based), develop and implement project processes and policies and works with other departments and leaders. You will be responsible for… * Plan and implement projects * Help define project timeline, scope, goals and deliverables * Ensure that all integrations are delivered on-time, within scope and within budget. * Manage changes to the project scope, project schedule and project costs using appropriate verification and risk mitigation techniques * Keep senior management informed with detailed and accurate executive reports * Perform risk management to minimize project risks and inform executive leadership * Facilitate the Account managers to manage the carrier partners relationship * Represent the carrier partner needs to all internal R&D stakeholders * Meet regularly with carriers to keep the integration between bolt and the carrier well-coordinated and clear * Develop project integration plans to be shared with carrier partners as well as R&D and other staff members For you to be successful… …we expect you to be able to demonstrate the following key competencies: * You work collaboratively and cooperatively with others to achieve solutions with the best possible outcomes for all parties involved. * You have creative ideas, test out new approaches and are able to identify and take advantage of new opportunities or innovations at the right time. * You use a broad range of communication styles and employ effective ways to communicate with different audiences. You demonstrate active listening and respect to create an environment where information flows smoothly in a timely manner. * You take action and deliver, focusing on continuous improvement and creating optimal outcomes You will require the following qualifications and skills * 2-4 years of Proven working experience in project management / PMO * Ability to manage multiple and competing work priorities, demands, and changes * Experience managing software development and delivery initiatives * Excellent client-facing and internal communication skills * Excellent English written and verbal communication skills * Solid organizational skills including attention to detail and multitasking skills * Independent and quick learning * Demonstrated ability to influence decision makers across levels and functions * Demonstrated organizational skills including attention to detail and multitasking * Possession of excellent leadership, organizational, and time management skills * Bachelor’s Degree in appropriate field of study or equivalent work experience * Proven experience with Agile methodology and Scrum – Advantage Diversity and Inclusion At bolttech, we are diverse and inclusive. We value each person’s unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs. And because everyone’s different, we’re also flexible in the ways we work, so each person can bring their best efforts every day.
דרישות המשרה
. Work with Bolt’s tier 1 customer (US based), develop and implement project processes and policies and works with other departments and leaders. You will be responsible for… * Plan and implement projects * Help define project timeline, scope, goals and deliverables * Ensure that all integrations are delivered on-time, within scope and within budget. * Manage changes to the project scope, project
משרה מס' 308155
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Enterprise Customer Success Manager – מנהל/ת הצלחת לקוחות אנטרפרייז
פורסם לפני שבוע 1שם החברה: Chargeflowמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Hey from Chargeflow Chargeflow is at the forefront of fintech + AI inn...
לצפיה בפרטי המשרהצמצםסקירה כללית
Hey from Chargeflow Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it. Who We’re Looking For
– The Dream Maker We are searching for a Customer Success Manager who is not just any ordinary candidate, but a trailblazer with extensive experience in customer management and value delivery. As an integral part of our customer-facing team, you will lead the delivery of an innovative solution that focuses on outsmarting fraud using cutting-edge technology. Our goal is to equip our clients with the ultimate defense against chargebacks, thereby increasing their revenue and profit margins. Join us on this exciting journey to transform the battle against fraud. Your Arena
– Know your impact * Manage Chargeflow’s post-sale engagement from onboarding and integration through value demonstration to successful retention and expansion. * Create trusted-advisor-level relationships with relevant stakeholders (IC to C-level) to ensure constant delivery and advertisement of core and incremental value, KPI-oriented activities, and positive ROI. * Support Chargeflow’s clients by conducting training sessions, webinars, and meetings to promote the product and platform across all levels to empower our client’s growth efforts and chargeback impact on the business. * Understand client needs and assist with development prioritization, feature alignment, and overall product evolution according to Chargflow’s strategic roadmap and market trends. * Cultivate a customer-centric mentality while collaborating closely with the product and sales teams to provide the VOC and communicate customer feedback to strengthen Chargeflow’s operational components around insights, growth, retention, and expansions. Requirements: What It Takes: * 3+ years of customer success experience at a data-driven B2B SaaS company dealing with multi-level stakeholders
– Must * Ability to extract actionable insights from large data sets, create impactful visualizations, and tell compelling stories through data
– Must * Native level English
– Must * Tech-oriented. Resourceful and out-of-the-box thinker who can work through problems and execute at a fast-growing company. * Strong organizational skills, attention to detail, ability to prioritize and meet targets and commitments. * Experience within the financial domain
– advantage. Our Story Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we’ve developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach. Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.דרישות המשרה
What It Takes: * 3+ years of customer success experience at a data-driven B2B SaaS company dealing with multi-level stakeholders
– Must * Ability to extract actionable insights from large data sets, create impactful visualizations, and tell compelling stories through data
– Must * Native level English
– Must * Tech-oriented. Resourceful and out-of-the-box thinker who can work through problems and
משרה מס' 308140
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Customer Success Manager – מנהל/ת הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: CauseMatchמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Location: Hybrid/Remote - US hours (Minimum 6 hours over EST) About Us...
לצפיה בפרטי המשרהצמצםסקירה כללית
Location: Hybrid/Remote
– US hours (Minimum 6 hours over EST) About Us CauseMatch is a mission-driven company that provides digital fundraising solutions to help nonprofits raise 3-6x more than traditional methods. Our passionate, international team supports organizations in driving meaningful impact. Position Overview The Customer Success Manager ensures nonprofit clients gain maximum value from our platform. You’ll be responsible for managing fundraising campaigns, identifying expansion opportunities, handling renewals, and building strong client relationships. This role will require achieving quotas while keeping clients satisfied and engaged with our products and services over the long term. Key Responsibilities Fundraising Campaigns: Design and implement campaigns, boost donor engagement, monitor performance, and recommend improvements. Account Expansion Identify new feature opportunities, conduct regular check-ins, and collaborate with sales and product teams to grow accounts. Achieve Renewal Quotas Manage contract renewals, present value propositions, and track interactions in the CRM. Responsibilities include: * Negotiating contracts and closing agreements to maximize profits. * Forecasting and tracking key account metrics (e.g., quarterly sales results and annual forecasts). * Collaborating with the sales team to identify and grow opportunities within the territory. Client Support Serve as the main contact for client inquiries, resolve issues promptly, and advocate for client feedback internally. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. Requirements * 1-2 years of experience in customer success or account management (nonprofit experience preferred). * Proven experience driving revenue in renewals and expansions. * Strong project management, communication, and CRM skills (HubSpot preferred). * Passion for nonprofits and community impact. * Excellent listening, negotiation, and presentation abilities. * Proven ability to juggle multiple account management projects simultaneously with strong attention to detail. * Available and happy to work US hours (Sunday
– Thursday). Perks * Flexible work hours and remote options. * Paid holidays for major Jewish holidays and Chol HaMoed. Skills: renewals,fundraising campaigns,communication,customer success,client support,presentation,negotiation,crm,project management,account management,relationship building,customer sucessדרישות המשרה
Fundraising Campaigns: Design and implement campaigns, boost donor engagement, monitor performance, and recommend improvements. Account Expansion Identify new feature opportunities, conduct regular check-ins, and collaborate with sales and product teams to grow accounts. Achieve Renewal Quotas Manage contract renewals, present value propositions, and track interactions in the CRM. Responsibilities
משרה מס' 308098
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Customer Success Manager – מנהל/ת הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: Bitsightמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Bitsight is a cyber risk management leader transforming how companies ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss. Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis. * We invented the cyber ratings industry in 2011 * Over 3000 customers trust Bitsight * Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote Cybersixgill a Bitsight company, is looking for a talented Customer Success Manager (CSM) to join our team. A successful candidate will be comfortable working in a team as well as independently, with high motivation to solve unique problems. In this role, the CSM will be responsible for onboarding new customers, guiding them through the adoption of our products and services, ensuring satisfaction, guaranteeing retention, and facilitating expansion. A successful CSM will build strong relationships with the customers and communicate customer needs and expectations to other departments within the company. Responsibilities: Owning and managing your customers’ life cycles: * Training and Onboarding of new customers. * Assure complete adoption and integration of products within the customer’s environment. * Ensure customer retention and identify expansion opportunities. * Actively mitigate churn risks, and work to manage and eliminate such risks. * Serve as the voice of the customer to initiate and lead new processes within the company while collaborating with other internal stakeholders (R&D, Product, Sales, and Intelligence). * Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services. Requirements: * Prior experience in customer-facing processes in SaaS & B2B environments * Excellent written and oral communication skills in English and Hebrew * Hands-on technical background, particularly with SaaS products and services * Strong team player with self-starter capabilities and a proactive approach Advantages: * Previous experience in the Cyber Security industry, including other customer-facing roles such as Intelligence Analysts, SDRs, Pre-sales, Customer Support * Previous experience in a Cyber Threat Intelligence company—a Strong Advantage * Spanish communication (written / oral) skills or proficiency in other languages Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company’s inclusive culture as we apply to serving our customers’ needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills. Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways. Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications. Additional Information for United States of America Applicants: Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status. Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Qualified applicants with criminal histories will be considered for employment consistent with applicable law. This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
דרישות המשרה
Owning and managing your customers’ life cycles: * Training and Onboarding of new customers. * Assure complete adoption and integration of products within the customer’s environment. * Ensure customer retention and identify expansion opportunities. * Actively mitigate churn risks, and work to manage and eliminate such risks. * Serve as the voice of the customer to initiate and lead new processes w
משרה מס' 308065
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שם החברה: Team8מיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Panax is a well-funded Series A Fintech startup based in Tel Aviv and ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Panax is a well-funded Series A Fintech startup based in Tel Aviv and New York. Our mission is to help companies transform complex cash management into a strategic opportunity, enabling finance teams to control, optimize, and elevate financial performance across borders. We’re building a next-generation cash flow management platform that empowers finance teams with the clarity and tools they need to lead with confidence. As we continue to grow, we’re looking for a passionate Customer Success Manager to join our team. This is a high-impact role where you’ll partner with our customers throughout their journey, helping them unlock the full value of Panax, achieve their goals, and become long-term advocates. This role requires a hands-on approach, with the ability to dive deep into customer data, analyze financial and operational flows, and proactively identify issues, inconsistencies, or data gaps. You’ll be instrumental in bridging the gap between client needs and product capabilities, ensuring every customer gets tangible, measurable value from Panax. You’ll work closely with sales, product, and operations teams to ensure a seamless customer experience while providing strategic guidance to finance leaders at some of the most exciting companies around. Responsibilities: * Lead discussions with CFOs and finance teams to understand and address their unique business requirements using Panax, streamlining and automating financial processes. * Conduct compelling product demos, showcasing Panax’s ability to solve real pain points and provide end-to-end solutions. * Own the post-sale customer journey, including implementation, training, adoption, renewals, and upsells. * Collaborate cross-functionally with sales, product, and operations teams to evaluate customer needs, surface feedback, and improve product engagement. * Build strong, trusted relationships with customer stakeholders to ensure long-term satisfaction and account growth. Requirements: Requirements: * Bachelor’s degree in Accounting or equivalent experience
– Must * Up to 5 years experience, out of which 2 in customer success or other client-facing roles, ideally within a fintech startup
– An advantage * Fluent English (native or near-native)
– Must * Willingness to work US business hours. * Experience working with CRM platforms such as HubSpot
– Advantage. * Strong analytical skills with a keen eye for detail, including the ability to interpret and investigate financial or operational data to surface issues and trends. * Excellent verbal and written communication skills with the ability to influence executive-level stakeholders. * Highly organized with great time management skills and a proactive mindset. * Passion for delivering value to customers, solving problems, and creating exceptional experiences. * A collaborative team player who thrives in a fast-paced, dynamic environment.דרישות המשרה
* Lead discussions with CFOs and finance teams to understand and address their unique business requirements using Panax, streamlining and automating financial processes. * Conduct compelling product demos, showcasing Panax’s ability to solve real pain points and provide end-to-end solutions. * Own the post-sale customer journey, including implementation, training, adoption, renewals, and upsells.
משרה מס' 307993
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Customer Success Manager – מנהל/ת הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: Optimoveמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Optimove is a global marketing tech company, recognized as a Leader by...
לצפיה בפרטי המשרהצמצםסקירה כללית
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world’s most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we’re on the cusp of our next growth spurt. It’s the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed. Develop your career, get acknowledged for your efforts, and work with talented people who love what they do in one of Tel Aviv’s top startups! Optimove’s Customer-Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with clients, project managers, and software developers to deliver outstanding results. Dedicated to our client success and satisfaction, our CSMs serve as the main point of contact with our valued customers. This role requires highly effective project management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position brings with it an excellent opportunity to learn and grow within a lively and challenging environment. Responsibilities: * Owning customer relationships as the main point of contact in the company. * End-user customer training to unlock the value of Optimove’s software for our clients. * Guidance and advice for enhancing the use of the system. * Project management and crisis resolution. * Education regarding new and existing features. * Ongoing customer enablement
– make our clients successful! Requirements: * Bachelor’s degree. * 1 year experience in relevant roles (customer facing) preference from software companies. * Fluent English
– Extremely strong presentation and communication skills. * Proactive, highly organized, with the ability to manage multiple tasks. * Fast learner who can understand and articulate technology at any level. * Rich and effective interpersonal skills. * Strong analytical skills. * Growth mindset
– always pushing yourself out of your comfort zone. * Experience in technology-related fields, preferably B2B SaaS.דרישות המשרה
* Owning customer relationships as the main point of contact in the company. * End-user customer training to unlock the value of Optimove’s software for our clients. * Guidance and advice for enhancing the use of the system. * Project management and crisis resolution. * Education regarding new and existing features. * Ongoing customer enablement
– make our clients successful! Requirements: * Bache
משרה מס' 307974
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Customer Success Manager – מנהל/ת הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: Onebeatמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Description We are seeking a Customer Success Manager to lead post-sal...
לצפיה בפרטי המשרהצמצםסקירה כללית
Description We are seeking a Customer Success Manager to lead post-sale client relationships, ensuring smooth onboarding, strong adoption, and long-term growth. This role blends account ownership, project execution, and strategic collaboration across internal teams. You will manage a customer portfolio and drive measurable outcomes aligned with their business goals. What You Will Do Onboarding & Delivery Execution * Lead customer onboarding and ensure seamless go-lives. * Collaborate with cross-functional project teams (TAM, engineers) to deliver solutions on time and within scope. * Track milestones, dependencies, and risks with precision. Customer Growth & Expansion * Identify upsell and expansion opportunities through ongoing engagement. * Collaborate with Sales and Account teams to support growth initiatives. * Drive customer outcomes and long-term value realization. Cross-Functional Collaboration * Partner with Product, Engineering, Support, and Data teams to resolve issues and implement solutions. * Share customer feedback with internal teams to inform product improvements. Reporting & Visibility * Maintain accurate records in HubSpot and communicate updates via Slack and internal reports. * Provide regular updates to senior leadership on customer health, risks, and success metrics. Requirements * 3+ years of experience in Customer Success. * Experience working with retail and/ or supply chain environments- Advantage. * Educational Qualification: Bachelor’s degree required; Master’s degree preferred. * Excellent communication and relationship-building skills. * Strong analytical skills; proficiency in Excel required, SQL. * Highly organized, dependable, and comfortable managing multiple priorities. * Ability to work cross-functionally.
דרישות המשרה
* 3+ years of experience in Customer Success. * Experience working with retail and/ or supply chain environments- Advantage. * Educational Qualification: Bachelor’s degree required; Master’s degree preferred. * Excellent communication and relationship-building skills. * Strong analytical skills; proficiency in Excel required, SQL. * Highly organized, dependable, and comfortable managing multiple p
משרה מס' 307960
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Enterprise Account Manager – מנהל/ת תיקי לקוחות אנטרפרייז
פורסם לפני שבוע 1שם החברה: Papaya Globalמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Papaya Global is a rapidly growing, award-winning B2B tech unicorn wit...
לצפיה בפרטי המשרהצמצםסקירה כללית
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. The Enterprise Account Manager role is developing and maintaining long-term relationships with stakeholders of Papaya’s most valuable accounts. It’s important to understand customers goals, challenges, and pain points while working proactively to create processes and align on expectations. You will work with cross functional teams to assure accountability and sustain the overall health of the account. Reporting and collaborating with the Head of Global Enterprise Accounts, you’ll drive revenue generation, manage partnerships, and contribute to RFPs. Responsibilities: * Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met. * Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions. * Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients’ business needs and future. * Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company’s value proposition, and participating in RFP interviews with the Sales team. * Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively. * Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences. Requirements: * Bachelor’s degree in business, marketing, or a related field. * 5-7 years’ experience in account management or sales. * Excellent interpersonal and communication skills. * Strong analytical and problem-solving abilities. * Knowledge of Payroll, HRIS, or Fintech industries. * Proficiency with CRM software and project management tools. * Client-focused with a passion for outstanding service. * Strong organizational and time management skills. * Collaborative team player adaptable to a fast-paced environment. * Availability to work Monday-Friday
דרישות המשרה
* Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met. * Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments s
משרה מס' 307882
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Director Customer Success – דירקטור/ית הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: BIScienceמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About BIScience BIScience is an Internet technology company pioneering...
לצפיה בפרטי המשרהצמצםסקירה כללית
About BIScience BIScience is an Internet technology company pioneering the world of digital media and audience intelligence with innovative technologies, harnessing user-centric data at scale to bring new insights into the online marketing industry and audience analytics. Our product suite helps online marketers, media buyers, brand managers, sales managers, and business analysts benchmark marketing and advertising effectiveness, perform digital behavioral journey analysis, get an outlook on competitive intelligence, purchase intent, brand engagement, eCommerce activities, and analyze targeted and behavior-based online information. BIScience is a fast-growing global company with customers spanning from more than 60 markets, including Fortune 500 companies. About The Role We are seeking a highly motivated and experienced Director Customer Success to lead, scale, and evolve our Customer Success function. In this pivotal role, you will be responsible for driving customer satisfaction, retention, and long-term growth through the development and execution of a structured, scalable, and value-driven customer journey. You will collaborate cross-functionally with Sales, Product, and Marketing to ensure customers fully realize the value of our solutions. As a strategic leader, you will play a critical role in building the foundation for a future support team, crafting playbooks and frameworks that will enable sustainable growth across our expanding customer base. Key Responsibilities * Develop and lead a scalable Customer Success strategy, including frameworks, processes, and KPIs, to support rapid customer growth while maintaining high satisfaction and retention. * Design and implement a customer lifecycle framework that supports a consistent, high-impact experience from onboarding through renewal and expansion. * Create and maintain a structured Customer Success playbook to guide account engagement strategies and drive measurable business outcomes, including upsells and cross-sells. * Identify, assess, and proactively mitigate churn risks; implement account health metrics and alert systems to ensure early intervention. * Lead, mentor, and grow a high-performing team of Customer Success Managers, fostering a culture of accountability, excellence, and continuous learning. * Collaborate with Sales, Product, and Marketing to ensure Customer Success is tightly aligned with business goals and go-to-market strategies. * Build the foundation for a future customer support function, defining operational workflows, service SLAs, and knowledge management processes. * Own and optimize the post-sale experience, ensuring smooth transitions from sales to onboarding, and ongoing success. * Act as the voice of the customer within the organization, championing feedback and insights to influence product development and strategic decisions. * Monitor industry trends and best practices, continuously improving tools, processes, and engagement models. Requirements: * Education: B.Sc. in Computer Science, Information Technology, Business, or a related field. * Experience: 7+ years in Customer Success within B2B SaaS, including a minimum of 5 years in a leadership role. * Demonstrated success in driving customer satisfaction, net revenue retention, and customer growth at scale. * Strong strategic planning, program management, and cross-functional leadership skills. * Proven ability to build scalable systems and repeatable processes in a growing organization. * Exceptional communication and interpersonal skills; capable of influencing stakeholders at all levels. * Data-driven mindset with the ability to translate insights into action. * Experience in customer segmentation, health scoring, QBRs, and success planning. * High attention to detail, with strong organizational and execution skills. * Fluent in English, both written and spoken.
דרישות המשרה
* Develop and lead a scalable Customer Success strategy, including frameworks, processes, and KPIs, to support rapid customer growth while maintaining high satisfaction and retention. * Design and implement a customer lifecycle framework that supports a consistent, high-impact experience from onboarding through renewal and expansion. * Create and maintain a structured Customer Success playbook to
משרה מס' 307848
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Customer Account Manager – מנהל/ת תיקי לקוחות
פורסם לפני שבוע 1שם החברה: Alma Lasersמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
* Entering new orders to NetSuite, and check new orders placed by OM t...
לצפיה בפרטי המשרהצמצםסקירה כללית
* Entering new orders to NetSuite, and check new orders placed by OM team. Backlog ongoing maintenance including request dates, status, forecast * Prepare daily shipping/packing plan and check it after PPWK is done. Organize and coordinate export shipments. * Prepare DHR’s for daily/weekly production plan. * Maintain close communication with sales reps. and distributers, to check their demands and inform them about shipping schedule, delays/material issues. * Internal communication with other departments (finance, purchasing, regulations, production control, packing, IT, service, engineering) in order to support distributer’s requests and improve work processes. Requirements: * At least 3 years of experience in similar roles (Account Management / Customer Service) * Proven experience working in a global environment-mandatory * Experience in international shipping/logistics- mandatory * English- fluent * Strong Excel skills * Strong interpersonal skills * Netsuite
– advantage * Bachelor’s degree / Industrial Engineering and Management diploma
– advantageדרישות המשרה
* At least 3 years of experience in similar roles (Account Management / Customer Service) * Proven experience working in a global environment-mandatory * Experience in international shipping/logistics- mandatory * English- fluent * Strong Excel skills * Strong interpersonal skills * Netsuite
– advantage * Bachelor’s degree / Industrial Engineering and Management diploma
– advantage
משרה מס' 307805
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Customer Success Manager – Israel – מנהל/ת הצלחת לקוחות – ישראל
פורסם לפני שבוע 1שם החברה: Jigaמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Customer Success Manager Remote | Full-Time | Israel We’re looking for...
לצפיה בפרטי המשרהצמצםסקירה כללית
Customer Success Manager Remote | Full-Time | Israel We’re looking for a Customer Success Manager to support our sales efforts and help us transform the way hardware companies build their supply chains. You’ll be responsible for owning the ongoing relationship with customers after the initial sale
– ensuring they’re successful, satisfied, and supported in every interaction with Jiga. This role sits between sales and operations: you’ll be a partner to our customers, ensuring their sourcing runs smoothly while collaborating closely with Account Executives to grow accounts. If you love working with customers, understand manufacturing, and get things done, this is the place for you. About Jiga We’re a fast-growing, VC-backed Y Combinator company on a mission to transform how companies build physical products by making sourcing parts truly frictionless. Hardware teams at companies like NASA and Fortune 500s use our AI-native collaborative platform to get high-quality custom parts, faster. We’re changing the game in manufacturing by empowering engineers with better tools and direct access to vetted suppliers, while delivering radical transparency and incredible service. We’re a remote-first company that believes in high ownership, async work, and a no-BS culture. We trust each other, play games together, and go on annual offsites to beautiful places. What You’ll Do * Serve as the main point of contact for active customers post-sale * Own onboarding, education, and day-to-day success of customer accounts * Guide customers through the sourcing and ordering process, ensuring timely and high-quality deliveries * Coordinate internally with supply chain, operations, and sales to meet customer needs * Support the Account Executives in growing customer accounts by identifying upsell and expansion opportunities * Build strong, trust-based relationships with engineers, buyers, and operations teams * Help optimize processes to make the customer experience better and more scalable You’re a fit if you * Have 3+ years of experience in customer success, account management, or sales support, ideally in manufacturing, supply chain, or B2B software services * Have technical fluency in custom manufacturing: CNC machining, injection molding, 3D Printing, DFM, materials, etc. * Are highly service-oriented and take pride in going the extra mile for customers * Are an excellent communicator, both written and verbal * Are highly organized and can manage many tasks and requests simultaneously * Are proactive and solution-oriented : you don’t just spot problems, you solve them * Thrive in a fast-paced, high-autonomy startup environment * Are tech-savvy and comfortable with tools like Slack, Notion, Loom, and CRMs Why join us * You’ll work with cutting-edge hardware companies solving real-world problems * You’ll be part of a high-impact team that’s changing an outdated industry * You’ll have the freedom and support to make big things happen * You’ll join a culture that values autonomy, honesty, and speedדרישות המשרה
לא צויין
משרה מס' 307787
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Senior Customer Success Manager – מנהל/ת הצלחת לקוחות בכיר/ה
פורסם לפני שבוע 1שם החברה: Sedricמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Sedric is revolutionizing the way financial institutions ensure consum...
לצפיה בפרטי המשרהצמצםסקירה כללית
Sedric is revolutionizing the way financial institutions ensure consumer protection and regulatory compliance while growing their business. As the only consumer finance compliance platform covering the entire compliance cycle, Sedric offers compliance teams comprehensive oversight to confidently manage their compliance operations. Recently awarded ‘Most Promising Fintech Startup’ by CitiBank and Visa, Sedric serves clients on three continents. As a Customer Success Manager, you will drive client strategies, build strong relationships with mid-market and enterprise customers, and deliver insights to optimize success. Collaborating with internal teams, you’ll ensure client satisfaction, maximize ROI, and shape our evolving offerings during this exciting growth phase. Responsibilities: * Build trusted partnerships with clients by aligning our solutions with their goals * Guide new clients through onboarding for a smooth transition and fast results * Monitor customer usage and proactively resolve concerns to boost satisfaction * Gather feedback and share insights to enhance products and processes * Manage customer renewals and upsell opportunities while supporting growth efforts * Use data analysis to identify trends and improve engagement and satisfaction Requirements: * 3+ years of experience in Account or Customer Success Management in B2B SaaS * Proven track record managing global enterprise and mid-market clients * Success in handling renewals, upselling, and achieving revenue targets * Strong strategic thinking and excellent communication skills * Mother tongue English speaker * Analytical mindset and ability to thrive in a dynamic environment * Bachelor’s degree in Business or related field, MBA preferred
דרישות המשרה
* Build trusted partnerships with clients by aligning our solutions with their goals * Guide new clients through onboarding for a smooth transition and fast results * Monitor customer usage and proactively resolve concerns to boost satisfaction * Gather feedback and share insights to enhance products and processes * Manage customer renewals and upsell opportunities while supporting growth efforts
משרה מס' 307780
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Sales Development Representative (SDR) – נציג/ת פיתוח מכירות (SDR)
פורסם לפני שבוע 1שם החברה: REALמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
We're seeking a motivated and ambitious Sales Development Representati...
לצפיה בפרטי המשרהצמצםסקירה כללית
We’re seeking a motivated and ambitious Sales Development Representative (SDR) to join our growing go-to-market team. As an SDR, you’ll be the driving force behind our customer acquisition engine — identifying potential customers, initiating meaningful conversations, and creating high-quality pipeline opportunities for our Account Managers and leadership team. This is a fast-paced, analytical, and creative role. You’ll blend research, strategy, and communication skills to connect with decision-makers, learn from market trends, and take ownership of the top of the sales funnel. Role Objectives The SDR’s mission is to build and maintain a consistent, high-quality outbound pipeline by targeting ideal prospects, engaging them through personalized outreach, and creating opportunities that convert to revenue. Success in this role comes from demonstrating proactivity, adaptability, and ownership—not just activity volume. Core ObjectivesKey Daily Responsibilities * Identify and Engage Qualified Target Accounts * Research and prioritize prospects based on the ideal customer profile (ICP), industry, company size, and technology fit * Continuously refine and evolve target lists as the market and product priorities change * Generate New Business Opportunities * Execute multi-channel outbound campaigns (email, phone, LinkedIn, etc.) to start qualified conversations * Personalize outreach to demonstrate a deep understanding of each prospect’s challenges and goals * Book discovery meetings with decision-makers that align with our ICP criteria * Ensure Accurate CRM Management * Maintain clean, up-to-date records of all prospecting activities and lead data * Track every outreach touchpoint and engagement in the CRM for transparency and forecasting accuracy * Manage and Optimize the Lead List * Own and maintain the lead database—regularly enrich, clean, and categorize leads * Identify and fix missing data, outdated contacts, or duplicates * Segment leads by engagement level and buying stage for smarter outreach * Coordinate with marketing to ensure lead lists align with active campaigns * Quantify Lead Strength & Adapt Proactively * Assess each lead’s engagement and fit based on activity data (open rates, replies, titles, industries) * Apply lead scoring to prioritize outreach effectively * Identify emerging trends—such as industries or personas showing higher conversion—and pivot your focus accordingly * Suggest adjustments to messaging, timing, or channels based on performance insights * Demonstrate Proactivity and Adaptability * Proactively propose and test new outreach strategies (subject lines, templates, cadences) * Respond quickly to performance data—make adjustments without waiting for direction * Share learnings with peers and leadership to improve team-wide results * Collaborate across sales and marketing to refine messaging and processes * Pipeline Ownership Mindset * Take responsibility for the top of the funnel—understand how your work impacts revenue * Focus on lead quality, not just quantity, ensuring a steady flow of well-qualified opportunities * Track the leads you source through to closed deals for visibility into real impact * Market & Product Awareness * Stay informed about company updates, product enhancements, and industry trends * Use this knowledge to personalize outreach and establish credibility with prospects * Collaboration with Marketing & Sales Enablement * Share structured feedback on campaign performance and lead quality * Suggest new sales materials (e.g., one-pagers, case studies) to improve engagement * Align with marketing to ensure consistent messaging across channels * Continuous Learning & Skill Development * Participate in training on prospecting, objection handling, and storytelling * Analyze your own outreach results to refine communication style and timing * Stay current with modern sales tools, data enrichment methods, and industry best practices * Research and prospect into new target accounts using LinkedIn Sales Navigator, Apollo, or similar tools * Send a high volume of personalized emails, calls, and social messages daily * Conduct qualification calls to confirm prospect fit and interest * Maintain organized, accurate CRM records of all prospecting activity * Work closely with Account Managers to ensure seamless meeting handoffs * Collaborate with marketing to provide insights on lead quality and campaign effectiveness * Review weekly activity results and propose new experiments or improvements Requirements Minimum Qualifications * 1-2 years of experience as an SDR, BDR, or in a similar outbound sales role (preferably B2B) * Demonstrated success generating qualified meetings and initiating outbound conversations * Excellent verbal and written communication skills in English, with strong email writing and phone presence * Comfortable with structured outreach cadences and objection handling * Detail-oriented with excellent organizational and CRM management skills * Self-motivated, persistent, and results-driven * Familiarity with modern sales tech stacks (HubSpot, Salesforce, Apollo, Salesloft, or Outreach.io) * Bonus: Experience with SaaS sales, data segmentation, or lead scoring Preferred / Nice-to-Have * Experience testing and optimizing outreach sequences * Knowledge of qualification frameworks (BANT, CHAMP, MEDDIC-lite) * Understanding of account-based sales or marketing (ABM) * Experience collaborating with marketing or product teams * Desire to grow into an Account Executive, Account Manager, or Team Lead role Benefits * An exciting chance to build the next generation of AI‑powered analytics in a rapidly expanding startup revolutionizing corporate real estate * Direct impact on product direction and customer value, with ample opportunities for personal and professional growth * Work alongside a world‑class, multidisciplinary team committed to innovation and excellence * Numerous possibilities for personal and professional development
דרישות המשרה
* Identify and Engage Qualified Target Accounts * Research and prioritize prospects based on the ideal customer profile (ICP), industry, company size, and technology fit * Continuously refine and evolve target lists as the market and product priorities change * Generate New Business Opportunities * Execute multi-channel outbound campaigns (email, phone, LinkedIn, etc.) to start qualified conversat
משרה מס' 307702
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Customer Success Manager – מנהל/ת הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: TITANמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
TITAN is a no-code, web-based platform within the Salesforce ecosystem...
לצפיה בפרטי המשרהצמצםסקירה כללית
TITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. As a Customer Success Manager, you’ll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams. Responsibilities: * Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. * Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. * Build strong relationships with key stakeholders to drive engagement and long-term success. * Identify upsell and expansion opportunities by aligning product capabilities with customer needs. * Analyze customer usage data to proactively address risks and drive retention strategies. * Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention. Requirements: * 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must). * Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions. * Experience identifying upsell/cross-sell opportunities and working closely with Sales. * Hands-on experience with onboarding and implementation processes of Salesforce CRM
– a must. * A can-do approach with strong problem-solving skills and the ability to work under pressure. * Fluent in English and Hebrew; additional languages are a plus. * Ability to work remotely across EU, IL, EST time zones. * Bachelor’s degree in Computer Science, Industrial Engineering, Business or equivalent experience. * The role follows a hybrid work model: 1–2 days per week at the Tel Aviv office. Why Join TITAN?: * Work with a dynamic and innovative team in a fast-growing SaaS startup * Collaborate with industry-leading clients and gain exposure to cutting-edge technologies * Enjoy the flexibility of remote work and a healthy work-life balance * Competitive compensation package and opportunities for professional growth and development Diversity Policy: At TITAN, we embrace diversity as a source of innovation and strength. We’re dedicated to creating an inclusive environment where everyone’s unique perspectives are valued and celebrated.דרישות המשרה
* Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. * Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. * Build strong relationships with key stakeholders to drive engagement and long-term success. * Identify upsell and expansion
משרה מס' 307681
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Customer Success Manager – מנהל/ת הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: UR Tech Jobsמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
We’re looking for a passionate and driven Customer Success Manager to ...
לצפיה בפרטי המשרהצמצםסקירה כללית
We’re looking for a passionate and driven Customer Success Manager to join our growing team and help clients unlock their full potential. This role is all about building strong, lasting partnerships, driving measurable results, and ensuring our clients thrive. As a CSM, you’ll be the go-to person for strategic partners—guiding them through onboarding, improving performance, and identifying new opportunities for growth. You’ll collaborate with cross-functional teams to ensure clients don’t just succeed, but excel. What You’ll Do * Build and grow trusted relationships with key clients * Monitor performance metrics and uncover growth opportunities * Lead onboarding and training processes for new partners * Conduct business reviews and deliver actionable insights * Represent the customer’s voice within the company What We’re Looking For * 2+ years of experience in Customer Success, Account Management, or a related role * Strong communication skills in English (written & spoken) * Background in AdTech is a big plus * Proactive, problem-solving mindset with an analytical approach * Ability to manage multiple priorities in a fast-paced environment * A collaborative team player
דרישות המשרה
לא צויין
משרה מס' 307680
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Customer Success Manager – מנהל/ת הצלחת לקוחות
פורסם לפני שבוע 1שם החברה: ProfitZonמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Location: Hybrid (Israel) Full-time | Sunday–Thursday, 08:00–17:00 (b...
לצפיה בפרטי המשרהצמצםסקירה כללית
Location: Hybrid (Israel) Full-time | Sunday–Thursday, 08:00–17:00 (break 13:00–14:00) About Profitzon Profitzon is Israel’s leading company helping individuals become successful Amazon business owners — without needing prior experience or time investment. We build, operate, and scale Amazon FBA stores end-to-end for hundreds of clients in Israel. Now we’re looking for a Customer Success Manager — someone with heart, leadership, and precision — to join our growing team and become the voice and face of Profitzon for our clients. About the Role The Customer Success Manager is responsible for the entire client relationship — from the first introduction call to achieving commercial success on Amazon. This is a key position in the company, designed to maximize each client’s return on investment and lead them to real results. “A Customer Success Manager is not just a companion.They are responsible for success. For livelihood. For trust.For a service experience that leaves a lasting impression.” What You’ll Do * Initiate first contact with new clients and coordinate their introduction call. * Manage all ongoing client communication (WhatsApp, phone calls, Zoom). * Oversee client progress across all business stages — LLC setup, Payoneer, Amazon account, shipments, and sales. * Document every action daily in Monday.com (using a fixed subitem + thread format). * Proactively update clients weekly, bi-weekly, or monthly with clear status reports. * Maintain high satisfaction, encourage upsells, and prevent disappointment. * Identify issues and “raise flags” to internal teams (Customer Service, Retention, Management). * Sales and upsales of existing clients to help them grow with us (Sales skills
– must!) What You Bring * Exceptional interpersonal and communication skills (Hebrew & English). * Strong emotional leadership – empathy, drive, and accountability. * Full command of Monday.com, CRM tools, Profitzon Panel, and Amazon Seller Central. * ⏱ High-level time management and adherence to company procedures. * Independence and ownership — you’re the commander on the ground for your clients. Your Authority * Full management of assigned clients — operationally and strategically. * Authority to make day-to-day service and communication decisions. * Responsibility for enforcing process and pace when clients are unresponsive or deviate from the plan. Your Success Will Be Measured By * % of active and satisfied clients. * % of clients successfully completing key stages (LLC, Payoneer, Amazon Store). * % of clients expanding their activity with Profitzon. * Client satisfaction (NPS, surveys, direct feedback). * Quality and consistency of documentation. Bottom Line The Customer Success Manager is the voice, heart, and face of Profitzon. They turn complex systems into personal experiences — maintaining connection, trust, and momentum. “When your manager is your partner – you invest. When you’re just a number – you disappear.”דרישות המשרה
לא צויין
משרה מס' 307624
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Account Manager – מנהל/ת תיקי לקוחות
פורסם לפני שבוע 1שם החברה: Bulls Media Worldgroupמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Bulls Media is seeking a talented Account Manager to join our team. Th...
לצפיה בפרטי המשרהצמצםסקירה כללית
Bulls Media is seeking a talented Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, fostering strong relationships, and ensuring that our clients receive top-notch service. This role requires a strategic thinker who can effectively communicate with clients and internal teams, ensuring that projects are completed on time and within budget. With a focus on achieving client satisfaction and driving business growth. This position will play a key role in the success of our media campaigns. Responsibilities: * Exploring new opportunities and hunting for new partners in different regions. * Manage a portfolio of client accounts, acting as the primary point of contact for all inquiries and communications. * Develop and nurture long-lasting relationships with clients to enhance client satisfaction and retention. * Collaborate with internal teams to ensure timely delivery of all projects and services. * Analyze account performance and provide clients with actionable insights and recommendations for improvement. * Prepare and present reports and presentations to clients and internal teams showcasing campaign performance and future strategies. * Identify potential upsell opportunities and contribute to the growth of the client accounts. * Resolve any issues or concerns raised by clients in a timely and professional manner. Requirements: * 2+ years of experience in Sales/ Account management Sales or a related role, preferably in the marketing industry. * English- High level verbal and written * Demonstrated ability to manage multiple clients and projects simultaneously. * Strong interpersonal and communication skills, both written and verbal. * Proficiency in project management tools and software. * Proven track record of meeting and exceeding client expectations. * Ability to analyze data and derive insights using excel and google sheets. * Bachelor’s degree in Business, Marketing, or a related field- Advantage
דרישות המשרה
* Exploring new opportunities and hunting for new partners in different regions. * Manage a portfolio of client accounts, acting as the primary point of contact for all inquiries and communications. * Develop and nurture long-lasting relationships with clients to enhance client satisfaction and retention. * Collaborate with internal teams to ensure timely delivery of all projects and services. * A
משרה מס' 307436
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RCI-ABBV-31504 Medical Fact Checker/Medical Writer (Medical Fact Checking/Oncology/Neuroscience/Veeva PromoMats) (Pharm…
פורסם לפני שבוע 1שם החברה: Rangamמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
Job Title – Medical Fact Checker (Medical Writer III) Location/Site – ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Job Title – Medical Fact Checker (Medical Writer III) Location/Site – fully remote is OK Tentative end date – 1 year contract with performance assessment/review at 3 months; extension beyond a year possible Work shift (days/times) – Generally M-F, 8/9 am to 5/6 pm; would consider later shift as well Weekends included (Y/N) – Weekend work or OT requested occasionally Travel required (Y/N) – N What are the top 3-5 skills, experience or education required for this position: * Experience fact checking medical claims against published sources * Proven ability to research, understand, and interpret medical/scientific data * Strong attention to detail; organized * Ability to work quickly without sacrificing accuracy/quality * Exceptional communication skills, ability to work well across multiple teams * Ability to manage multiple deadlines, work well under pressure * Proficiency in Adobe Acrobat annotation tools * BA/BS preferably in medical-related field (eg, biology or chemistry) or equivalent business experience within the pharmaceutical or related industry What are the top 3-5 skills requirements that would be nice to have but not required? * Experience in pharma advertising industry * Experience with Veeva PromoMats and/or OPDP submissions a definite plus * Science background and/or knowledge of medical terminology a definite plus * Experience with medical copyediting a plus Description * The Fact Checker (Medical Writer III) works closely with Medical Writers to confirm that supplied references adequately support claims being made in pharmaceutical advertising materials focused on oncology, neuroscience, immunology, and specialty products. * The Fact Checker verifies clinical and other data and creates annotated reference documents that outline where claims are located in published sources to facilitate Veeva PromoMats project submission and Medical/Regulatory/Legal review. Key Job Responsibilities * Checks claims in advertising and promotional documents against published sources before projects are submitted for Medical/Regulatory/Legal review * Ensures that suitable references are used to support all product and promotional claims in text, graphs, charts, tables, and statistical analyses * Creates annotated documents to be used for submitting/linking projects in Veeva PromoMats. * Works with writers, editors, account managers, and Veeva submission specialists to ensure project submissions are accurate, current, and compliant * May be asked to research promotional claims and perform data mining, working with Clinical Study Reports (CSRs) and resources from the client Library * Organizes and manages approved references * Links claims to published sources in Veeva PromoMats, as needed Qualifications * Bachelor’s degree or higher in a medical-related field (eg, biology or chemistry]) or equivalent experience within the pharmaceutical or related industry * 3+ years of medical fact checking experience; advertising agency experience a plus * Expertise in oncology and/or neuroscience fields a plus * Proven ability to research, understand, and interpret medical and scientific data * Working knowledge of regulations and standards related to promotion of pharmaceutical products and AMA style guidelines * Proficiency in Adobe Acrobat Pro and MS Word; familiarity with Veeva Vault a plus Skills * Ability to work in fast-paced environment and juggle multiple deadlines without sacrificing quality or accuracy * Analytical thinker and proactive problem solver * Ability to work independently and collaborate with team members, as needed * Advanced written, verbal, time management, and organizational skills
דרישות המשרה
that would be nice to have but not required? * Experience in pharma advertising industry * Experience with Veeva PromoMats and/or OPDP submissions a definite plus * Science background and/or knowledge of medical terminology a definite plus * Experience with medical copyediting a plus Description * The Fact Checker (Medical Writer III) works closely with Medical Writers to confirm that supplied ref
משרה מס' 307349
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Director of Customer Experience
פורסם לפני שבוע 1שם החברה: Corelightמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Towards the end of our interview process is an in-person interview. By...
לצפיה בפרטי המשרהצמצםסקירה כללית
Towards the end of our interview process is an in-person interview. By making evidence the heart of security, we help customers stay ahead of ever-changing cyber-attacks. Corelight is the cybersecurity company that transforms network and cloud activity into evidence. Evidence that elite defenders use to proactively hunt for threats, accelerate response to cyber incidents, gain complete network visibility and create powerful analytics using machine-learning and behavioral analysis tools. Easily deployed, and available in traditional and SaaS-based formats, Corelight is the fastest-growing Network Detection and Response (NDR) platform in the industry. And we are the only NDR platform that leverages the power of Open Source projects in addition to our own technology to deliver Intrusion Detection (IDS), Network Security Monitoring (NSM), and Smart PCAP solutions. We sell to some of the most sensitive, mission critical large enterprises and government agencies in the world. Corelight, Inc is seeking a skilled and experienced Director of Customer Experience to lead our TAM and Customer Success Manager teams. You will provide strategic direction for the Customer Experience team, ensuring a seamless and positive experience across all touchpoints (enterprise & strategic customers). Your Role, Responsibilities & Abilities: * Customer Performance Management: Define key performance metrics and benchmarks for Customer Experience that aligns with Corelight’s business objectives, regularly monitoring and analyzing performance data to drive continuous improvement and operational excellence. * Customer Insights: Provide actionable intelligence and customer insights via thorough analysis and assessment of all data gathered. * Risk Management: Identify potential risks and issues impacting customer satisfaction and experience and operational delivery, developing proactive mitigation strategies to address them effectively * Customer Advocacy: Leverage the voice of our external customers and establish the people, processes and data required to advocate for them through a focus on their needs, feedback, and challenges to influence program and product policy and communications. * Growth Catalyst: Identify opportunities to expand our customer base through upsells, renewals, and conversions, driving sustainable revenue growth. * Customer Experience: Champion a customer-first approach throughout the organization, ensuring the delivery of exceptional experiences. * Crossfunctionally: Maintain key relationships with business leaders across the organization to improve efficiencies between departments that foster exceptional, long-lasting relationships with customers to boost engagement, advocacy and expansion throughout the multiple lines of business within the organization. * Team Leadership: Provide strong leadership and direction to the Customer Experience teams, fostering a culture of collaboration, excellence, inclusion, customer-centricity that works effectively toward accomplishing goals Qualifications: * 5+ years TAM experience, 3+ years which includes managing a TAM team * 2+ years managing multiple teams, including 2nd line management * Knowledge of PS required and PS management a bonus * Understanding of the sales cycle and how TAM, PS, & Training work within it * Proven ability to pull signal from noise of customer interactions * Know customer the metrics to measure backwards and forwards along with why and how * Security background a bonus * Experience in defining and tracking the customer journey * Ability to motivate and manage technical teams on the team and individual level * Ability to think systematically identify patterns and reduce costs or unneeded activities * Service oriented thinker A note on experience We are proud of our culture and values
– driving diversity of background and thought, low-ego results, applied curiosity and tireless service to our customers and community. Corelight is committed to a geographically dispersed yet connected employee base with employees working from home and office locations around the world. Fueled by an accelerating revenue stream, and investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight
– we are rapidly expanding our team. Check us out at www.corelight.com Notice of Pay Transparency: The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded. Compensation Range $249,000—$315,000 USDדרישות המשרה
& Abilities: * Customer Performance Management: Define key performance metrics and benchmarks for Customer Experience that aligns with Corelight’s business objectives, regularly monitoring and analyzing performance data to drive continuous improvement and operational excellence. * Customer Insights: Provide actionable intelligence and customer insights via thorough analysis and assessment of all d
משרה מס' 307325
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Director of Client Operations
פורסם לפני שבוע 1שם החברה: Personify Healthמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Overview Who We Are Ready to create a healthier world? We are ready fo...
לצפיה בפרטי המשרהצמצםסקירה כללית
Overview Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future. Responsibilities Ready to Lead Tactical Excellence for Strategic Healthcare Partnerships? We’re seeking an operations leader who can manage the day-to-day relationship of our Health Client and Client Direct partnerships while coordinating with internal operational leaders to deliver exceptional service. As our Director of Client Operations you’ll serve as the daily point of contact while overseeing service delivery and managing expectations across this critical strategic account. What Makes This Role Different Strategic partnership ownership: Represent Personify as daily POC for the Client and Client Direct (consultant) plus other Client Direct groups Operational excellence leadership: Oversee day-to-day delivery of contracted services while validating performance through dashboards, production reports, and reconciliation Cross-functional coordination: Leverage relationships across claims, call center, finance, data, and development to manage delivery of all open items Escalation ownership: Take full ownership of escalations, gathering information and organizing internal and external response teams What You’ll Actually Do Oversee service delivery: Manage day-to-day delivery of contracted operational services to client while validating performance through operational dashboards, production reports, and reconciliation activities. Provide leadership: Lead direct reports and efficiently align resources to meet client needs while serving as daily point of contact for Client Direct, running meetings, and facilitating communication. Manage expectations: Handle all client and consultant inquiries, requests, and projects while working hand-in-hand with Account Manager and Account Coordinators to ensure prompt communication. Coordinate internal operations: Leverage relationships across all operational areas (claims, call center, finance, data, development) to manage delivery of all open items and ensure seamless execution. Own escalation management: Take complete ownership of escalations, gathering information and organizing internal and external response teams for swift, effective resolution. Build vendor partnerships: Develop and maintain working relationships with external vendors as required to service account effectively and efficiently. Drive process improvement: Create productive, efficient processes to streamline workflow and communication efforts while identifying opportunities for operational enhancement. Qualifications What You Bring to Our Mission The Operational Foundation * Bachelor’s degree in business administration, operations management, or related field preferred * Proven experience in operations management or similar leadership role * Experience managing strategic healthcare partnerships or large, complex client relationships The Leadership Expertise * Strong analytical skills with ability to interpret data to drive decision-making * Excellent communication and interpersonal skills with ability to collaborate effectively across departments * Strategic thinker with ability to translate vision into actionable plans The Professional Competencies * Proven ability to lead direct reports while efficiently aligning resources to meet client needs * Experience coordinating cross-functional teams across multiple operational areas * Strong problem-solving abilities for managing escalations and complex client situations * Ability to develop and maintain productive working relationships with external vendors * Track record of creating efficient processes that streamline workflow and enhance communication Why You’ll Love It Here We believe in total rewards that actually matter—not just competitive packages, but benefits that support how you want to live and work. Your Wellbeing Comes First * Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) * Mental health support and wellness programs designed by experts who get it * Flexible work arrangements that fit your life, not the other way around Financial Security That Makes Sense * Retirement planning support to help you build real wealth for the future * Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection * Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth Without Limits * Professional development opportunities and clear career progression paths * Mentorship from industry leaders who want to see you succeed * Learning budget to invest in skills that matter to your future A Culture That Energizes * People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation * One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges * We Deliver: Mission-driven work that creates real impact on people’s health and wellbeing, with clear accountability for results * Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The Practical Stuff * Competitive base salary plus that rewards your success * Unlimited PTO policy because rest and recharge time is non-negotiable * Benefits effective day one—because you shouldn’t have to wait to be taken care of Ready to create a healthier world? We’re ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we’d love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $120,000 to $150,0
00. Note that compensation may vary based on location, skills, and experience. This position is eligible for 15% target bonus/variable compensation as well as health, dental, vision, mental health and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to talent@ personifyhealth .com . All of our legitimate openings can be found on the Personify Health Career Site .דרישות המשרה
Ready to Lead Tactical Excellence for Strategic Healthcare Partnerships? We’re seeking an operations leader who can manage the day-to-day relationship of our Health Client and Client Direct partnerships while coordinating with internal operational leaders to deliver exceptional service. As our Director of Client Operations you’ll serve as the daily point of contact while overseeing service deliver
משרה מס' 307311
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Senior Account Manager
פורסם לפני שבוע 1שם החברה: Betterbotמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Role Overview Betterbot is seeking a Senior Account Manager (SAM), rep...
לצפיה בפרטי המשרהצמצםסקירה כללית
Role Overview Betterbot is seeking a Senior Account Manager (SAM), reporting to the Chief Growth Officer to own, grow, and retain our most strategic multifamily enterprise accounts. This role will be responsible for driving renewals and expansion across Betterbot’s top named accounts, representing a combined quota of $2.7M annually. The Senior Account Manager will be the quarterback for enterprise relationships, multi-threading stakeholders, ensuring adoption, leading renewals, and unlocking expansion opportunities across large portfolios. Success in this role means increasing Net Revenue Retention (NRR), protecting key logos, and expanding Betterbot’s footprint into untapped property groups. Key Responsibilities ● Renewals o Own and lead renewal process across assigned enterprise accounts ($1.7M annual quota). o Begin advance renewal conversations, present ROI dashboards and performance benchmarks. o Negotiate terms, pricing, and contract adjustments to protect and grow ARR. ● Expansion o Identify and close expansion opportunities ($1M annual quota) by driving additional property adoption and upgrades. o Run pilot-to-rollout playbooks to expand Betterbot footprint within large portfolios. o Position upgrades for leasing, renewals, and resident engagement. ● Account Strategy & Relationship Management o Develop and maintain executive-level and cross-functional stakeholder relationships (Ops, Ownership Groups, Marketing, Procurement). o Lead Quarterly Business Reviews (QBRs) showcasing ROI, adoption, and expansion opportunities. o Act as trusted advisor and thought partner for customer growth initiatives. ● Collaboration & Process Discipline o Partner with Marketing, Sales, and CX teams to ensure seamless handoffs and customer satisfaction. o Maintain accurate records of all account activity in HubSpot (MAPs, contacts, renewal status, expansion pipeline). o Provide feedback to Product and Leadership on customer needs and competitive trends. Qualifications ● 7+ years in enterprise account management or customer success, ideally in SaaS. ● Proven success managing accounts with $1M+ ARR responsibility. ● Excellent business needs alignment and objection handling skills ● Strong track record in driving renewals and expansions within complex enterprise accounts. ● Proven track record of quota attainment ● Experience with multifamily or real estate SaaS solutions is a strong plus. ● Demonstrated ability to multi-thread relationships across Operations, Marketing, Regionals, Innovation Leaders and IT stakeholders. ● Exceptional communication, negotiation, and presentation skills. ● Data-driven, process-oriented, and highly organized. Compensation Structure Total On-Target Earnings (OTE): $200,000–$250,000 annually
דרישות המשרה
● Renewals o Own and lead renewal process across assigned enterprise accounts ($1.7M annual quota). o Begin advance renewal conversations, present ROI dashboards and performance benchmarks. o Negotiate terms, pricing, and contract adjustments to protect and grow ARR. ● Expansion o Identify and close expansion opportunities ($1M annual quota) by driving additional property adoption and upgrades. o
משרה מס' 307284
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Legal Recruiter | 100% Remote | Staffing
פורסם לפני שבוע 1שם החברה: TEEMAמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
NOW HIRING - LEGAL Recruiter at TEEMA Solutions Group - 100% Remote | ...
לצפיה בפרטי המשרהצמצםסקירה כללית
NOW HIRING
– LEGAL Recruiter at TEEMA Solutions Group
– 100% Remote | Staffing Are you an experienced legal staffing pro who has a background in legal staffing, who thrives on building candidate relationships, and enjoys the freedom to manage your own workflow? If so, we’d love to connect! We’re currently adding Talent Managers with 3–5+ years of agency experience to our fully remote, high-performance team where independence and collaboration go hand in hand. WHY JOIN TEEMA? We’ve flipped the script on the conventional staffing agency. At TEEMA, our Talent Managers act like business owners, you’ll have full control over your accounts, unlimited geographic reach, and no internal competition. With a 100% commission-based model and payouts at 80%, your earnings are entirely up to you. Plus, you’ll benefit from industry-leading tools and a highly supportive peer network, all while working from anywhere. WHAT YOU’LL BE DOING: * Cultivating candidate relationships * Generating a pipeline via outreach, networking, referrals, and digital channels * Partnering with Client Managers across TEEMA to fill their roles * Taking interviews, hosting intake calls, and managing candidate communications * Developing sourcing strategies tailored to each opportunity * Logging activity and progress using Bullhorn (our applicant tracking system) * Representing TEEMA from initial contact through final placement YOU’RE A GREAT FIT IF YOU HAVE: * 3–5+ years of experience in a staffing agency environment focusing on Legal Recruitment * Be 100% uncapped commission… You alone will determine your success * A strong record of nurturing candidate relationships * Excellent communication skills, drive, and follow-through * A self-driven mindset and a preference for autonomy * Familiarity with Bullhorn is a plus BENEFITS OF JOINING TEEMA * 100% remote setup: work from wherever you’re most productive * Total flexibility: set your schedule and run your desk your way * Collaborate with high-caliber client managers across the continent * Ongoing support, development programs, and training * Recognition and rewards for top performers (including President’s Club) * Up to $300/month in tools and tech support, including Bullhorn ATS * Unlimited earning potential with a pure commission structureדרישות המשרה
לא צויין
משרה מס' 307266
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Customer Success Manager
פורסם לפני שבוע 1שם החברה: Vividlyמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Vividly is the leading modern trade promotion management (TPM) solutio...
לצפיה בפרטי המשרהצמצםסקירה כללית
Vividly is the leading modern trade promotion management (TPM) solution built by and for the consumer packaged goods industry. From campaign creation to deductions management and promotion measurement, we help brands manage every element of trade spend. With our easy-to-use platform and industry-leading experience, we pride ourselves on our ability to bring businesses to the next level. Not familiar with trade promotion spend? That’s OK. Most people aren’t. It’s an $8 trillion dollar problem that is ripe for disruption by an innovative SaaS startup. In order to grow, consumer packaged goods (CPG) brands spend 20% of their topline revenue to get into retailers and promote their products within those retailers. The problem is that today 70% of those promotions are not ROI positive. This is because ROI is hard to track. The industry operates on emails, pdfs, and xls spreadsheets. At Vividly, we’re solving this massive problem with exciting tactics including AI, Machine Learning, and Fintech and adding value to everyone in the chain. Some of our customers include brands you may use and love
– Liquid Death, Amy’s, and Laird Superfoods. We are looking for a Customer Success Manager to help us reach our goals! We are seeking a hardworking, bright, and energetic professional experienced in CPG trade management to join the Customer Success team! If you’re a self-starter with an entrepreneurial spirit and technical aptitude, you’ll fit right in. This is an exciting opportunity to participate in and help shape our customer’s journey to the Cloud. We need someone who has lived on the front lines of Small to Midsize Business (SMB) Trade, helping these companies better understand, optimize, and analyze trade dollars. The Key Responsibilities & Impact This Role Will Have * Develop fantastic relationships with our customers, turning them into raving fans of our software. We want our customers to know and love the Vividly product so much that it changes how they do their jobs. * Analyze the customer’s usage and data within the platform to constantly increase the value they experience. * Collaborate, problem-solve, and strategize with our specialists to build a rinse-and-repeat process for each customer with all the documentation, education, and deliverables they need to succeed independently. * Act as a strategic consultant to some of the most exciting and successful SMB CPG companies out there and advocate for the customers you manage to improve our products and processes. * Work with the sales and marketing teams to capture customer references, develop case studies, and additional marketing opportunities. * Support Developers and Product Managers with large new features and changes to the software including testing/scoping ideas, and connecting them with clients to ensure customer feedback is engrained in future versions of the software. * Help be the face of our brand. We want SMB TPM thought leaders who will help foster an industry-leading hub for process and strategy best practices. You Will Be Successful With * 5+ years of experience in Trade Promotion Management * CPG Industry experience is a must * Deductions, accruals, or general trade finance experience are preferred * Experience with POS data management is an added bonus! * Experience with TPM software is an added bonus! * Technical prowess with SaaS products preferred * Experience working in a start-up and comfortable with change * Impeccable oral and written communication skills * Eager to learn and fosters a desire to serve customers and create win-win partnerships * A GSD attitude and the willingness to change processes and methods as we evolveדרישות המשרה
& Impact This Role Will Have * Develop fantastic relationships with our customers, turning them into raving fans of our software. We want our customers to know and love the Vividly product so much that it changes how they do their jobs. * Analyze the customer’s usage and data within the platform to constantly increase the value they experience. * Collaborate, problem-solve, and strategize with our
משרה מס' 307166
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Account Manager (CSM)
פורסם לפני שבוע 1שם החברה: Sitelineמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
About Siteline Siteline is a Series A SaaS startup in the construction...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Siteline Siteline is a Series A SaaS startup in the construction space. We’re a team of 25 full-time employees who live and work remotely across the US, with a small in-person office in San Francisco. What problems are we solving? We’re on a mission to modernize finance for construction, an industry that employs 1 out of every 10 workers, but lacks good software tools to get the job done. Payments in construction are fundamentally broken — the antiquated billing process hasn’t evolved in decades, and construction is one of the slowest industries to get paid in. We’ve found a unique wedge into this huge market and are growing quickly. Why are we building this? Millions of hardworking people are affected by this broken system — in turn making construction more expensive and inefficient for society every year. When everyone up and down the chain is on the same page with payments, contractors can focus on actually building, instead of mountains of paperwork. We’re reimagining construction finance to help contractors get paid, grow their business, and build a better future for all of us. The Role Siteline is seeking an Account Manager (CSM) to join our team. In this high-impact role, you’ll serve as a trusted post-onboarding partner and advisor to our customers. You will own the customer relationship after implementation, translating product usage into tangible business value. Your core mission will be to solidify customer loyalty, which directly translates into superior retention rates, successful contract renewals, and account expansion. As the definitive voice of the customer, you will champion their needs internally, collaborating cross-functionally to ensure Siteline continuously evolves to meet and exceed customer expectations. We are looking for someone ready to drive both customer satisfaction and significant business growth. What You’ll Do * Manage your book of customer accounts by overseeing all post-implementation needs – ongoing training/support, milestone check-in calls, escalations, account expansion, retention, and contract renewals * Proactively identifying both growth opportunities and potential risks within your accounts and developing clear, effective solutions to address them * Facilitate seamless account transitions from the Onboarding team and manage the resolution escalations originating from the Support team. * Collaborate with cross-functional teams including Product, Sales, Marketing, and Engineering to ensure that the voice of the customer is represented in strategic decisions What We’re Looking For * 4+ years experience managing a book of business in a SaaS or tech environment servicing mid-market customers through strategic engagement * A proven track record of expanding and retaining customer accounts, with direct experience negotiating renewal contracts * Customer-facing experience with a product that serves industries that are slow to adopt new technology is strongly preferred * Comfortable working in a fast-paced, startup environment along with willingness to execute and build from the ground up with a “no task too small” mindset * Excellent written and verbal communication skills. Demonstrated ability to present to diverse audiences and effectively communicate with internal stakeholders and customers Bonus Points * Familiar with Salesforce, Notion, Intercom What We Offer * Competitive Salary: We provide a salary that reflects your skills and experience, along with opportunities for performance-based bonuses. Salary range: $85,000-$120,000 depending on skillset and experience. * Health & Wellness Benefits: Comprehensive health, dental, and vision insurance to support your well-being, along with wellness resources. Healthcare is covered at 100% for employees on the gold plan, and 50% for dependents. * Professional Development: Annual $1K learning stipend to use toward classes, certifications, conferences, or other meaningful career development. * Collaborative Culture: Join a supportive team that values creativity, innovation, and open communication, where your ideas are encouraged and celebrated. * Equity Ownership: As a fast-growing startup, we offer equity to ensure that you share in our success as we grow together. * Paid Time Off: Unlimited PTO policy with an encouraged three-week annual minimum. Team Events: We regularly host virtual team social activities and happy hours, and travel to meet in-person 1-2 times a year. Company values Move Quickly, Together Speed is our advantage, but alignment is our path to victory. We will go farthest, fastest if we work in unison. Prioritize the mission, establish clear owners and deliverables, and execute with confidence. Reach for the Sky We are curious, open-minded, and courageous. We challenge ourselves and each other to ask more questions, push boundaries, and deliver excellence every day. Run Lean Construction is a scrappy industry where companies must do more with less. Same here. Operate efficiently, optimize strategically, and always get the most bang for our buck. Be the Steel Builds fail when the foundation is faulty. The same is true for us. Exercise good judgment, deliver on your commitments, and know your capacity—every base has its threshold, after all. Most importantly, back your teammates. We’re stronger than reinforced concrete when we support each other. Build Our Fanbase Our mission is to grow the size of the pie for everyone in construction. We only achieve that audacious goal if we keep our customers front and center. Work tenaciously to build smarter systems that solve real problems for our customers, positively impact their businesses and lives, and make them loyal fans. Shoot Straight We speak directly, candidly, and respectfully. We prioritize transparency, err on over-communicating, and understand that differing opinions and perspectives are part of a healthy company. Ultimately, it’s okay to disagree with—but still commit to—the chosen direction. At Siteline, we’re looking for people with passion, grit, and integrity. We encourage you to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us!
דרישות המשרה
לא צויין
משרה מס' 307151
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Customer Success Manager with Lab Management Experience
פורסם לפני שבוע 1שם החברה: Quartzyמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Summary Quartzy is seeking an ambitious Customer Success Manager to bu...
לצפיה בפרטי המשרהצמצםסקירה כללית
Summary Quartzy is seeking an ambitious Customer Success Manager to build lasting relationships with our amazing users. In this role, you’ll guide customers in setting goals, expanding their use of the platform and ensuring continued success with Quartzy. You’re a self-starter – curious, resourceful and confident working with a diverse range of personas. You understand the sales mindset but thrive in process-driven environments. You’re a clear communicator who can adapt your approach to suit various learning styles, whether through 1:1 meetings, product tours, webinars, help docs, etc. to best accommodate users’ needs. You collaborate effectively across teams and are energized by delivering high-impact customer experiences. Demonstrating new features, identifying optimization opportunities, and removing roadblocks are your strengths. You’re also skilled at managing escalations with professionalism and care. If this sounds like you, we’d love to meet you! Why Quartzy Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from companies working on COVID testing and therapies, to wine makers, to food and ag companies. We are humbled every day to serve them. What You’ll Do * Conduct regular customer check-ins and SaaS business reviews to assess progress, gather feedback and discuss future goals * Lead customer training sessions, workshops, and demonstrations to enhance product knowledge and usage * Proactively identify ways your assigned accounts can uncover more value from our platform and identify areas for optimization * Collaborate with Sales/Success teams to drive incredible renewal rates and minimize churn. This may also include managing the renewals for assigned accounts * Create and deliver customized reports, presentations, and performance insights to demonstrate the impact of our solutions * Manage customer escalations and ensure issues are resolved quickly and effectively * Discover upsell/cross sell opportunities to maximize customer growth * Report customer product feedback to Product and Engineering teams What We’re Looking For * 2-3 years experience in lab management or lab operations in the Biotech industry * Prefer someone who is looking to move into Customer experience career path * Experience training employees and doing presentations * Experience using any accounting software: Bill.com, QuickBooks Online, Netsuite, ERPs (Coupa, Workday, Jaggaer, SAP) * Bachelor’s degree or relevant work experience * Quartzy experience preferred * Travel 4-6 times a year to visit customers on-site or other work events * Strong multi-tasking and organizational skills * Fantastic written and verbal communication * Eager to learn and grow What We Offer * Mission-Driven Culture
– We care deeply about helping scientists advance scientific research and we hope you do too! * Transparency
– Weekly all company stand ups, monthly town halls, quarterly state of the start ups and anytime access to co-founders * Generous Time Off
– Take the time you need, when you need it * Internet Stipend
– Quartzy provides a monthly stipend for your internet service * Great Gear
– We’ll set you up for success with the latest tech and help you outfit your home office Want to learn more take a look at what people are saying about us on Glassdoor! Does this sound like you? We’d love to hear from you. We’d love to hear from you if so. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Salary range: $70k
– 84K (plus $8-$10K bonus) Quartzy takes a market-based approach to pay, and pay may vary depending on your location. The salary range for this position represents the low, middle, and high end of the salary possibilities for this position based on all US locations. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Salary is just one component of our total rewards package. The salary ranges may be modified in the future. All regular full-time employees are also eligible for the corporate bonus program, excluding sales who are eligible for performance based variable sales incentives. Additionally, full time employees receive medical, dental and vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with employer match, company paid disability and life insurance with opportunity to add additional coverage for you and your family. Quartzy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of this policy and legal compliance, Quartzy will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. Quartzy will also accommodate a religious belief or practice (including religious dress and grooming practices, such as religious clothing or hairstyles) if the accommodation is reasonable and will not impose an undue hardship. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Quartzy, Inc. will comply with any and all applicable local, city, county, state and federal laws, regulations and orders now in effect or which may hereafter be enacted.דרישות המשרה
לא צויין
משרה מס' 307141
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Customer Care Team Lead
פורסם לפני שבוע 1שם החברה: doolaמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
About Doola doola is a dynamic company committed to simplifying the co...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Doola doola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them to focus on what truly matters
– building and growing their ventures. About The Role We are looking for a strong, empathetic, and results-driven Customer Care Team Lead to manage a team of Customer Care Agents and Account Managers. In this role, you will play a key part in developing talent, ensuring high-quality support, resolving escalations, and driving the team toward operational excellence. The ideal candidate has experience coaching and mentoring frontline teams, managing escalations with grace, and executing under pressure while juggling multiple priorities. Key Responsibilities * Lead, manage, and coach a team of Customer Care Agents and Account Managers to meet KPIs and deliver exceptional service * Conduct regular 1:1s, performance reviews, and coaching sessions to support individual and team development * Handle high-priority and sensitive customer escalations with professionalism and urgency * Oversee and continuously improve QA processes, including reviews, calibration sessions, and reporting * Monitor and report on team performance metrics, identifying trends and areas for improvement * Manage multiple projects and deliverables with tight deadlines and shifting priorities * Develop and maintain internal documentation, training resources, and playbooks Skills And Qualifications * 3+ years of experience in a customer support or success leadership role * Demonstrated ability to coach, develop, and motivate teams * Experience handling escalated customer issues with professionalism and sound judgment * Strong QA and process improvement background * Proven ability to manage competing priorities and tight deadlines * Exceptional communication, organizational, and problem-solving skills * Data-driven mindset with a focus on team performance and customer satisfaction * Comfortable working in a fast-paced, high-growth environment Bonus Qualifications * Familiarity with CRM/help desk systems (e.g., Zendesk, HubSpot, Intercom) * Background in fintech, SaaS, or startup environments Why join us * Opportunity to work with a dynamic and innovative company at the forefront of the industry * Collaborative and supportive team environment with opportunities for growth and development * Competitive compensation package with insane opportunity for growth Our values and non-values * Establishing team values is critical. We believe it’s equally essential to identify team non-values. We’re stronger in driving our mission home with both values and non-values taken into account. Note: Our goal in sharing these up front and transparently is to be as straightforward with people as possible. Our goal is not to be combative in our language; it’s to be straightforward * Action Item: If you read these values and non-values and get more fired up about working at doola, lets talk: https://www.doola.com/careers/ If you are passionate about helping businesses succeed and thrive, and you possess the skills and experience outlined above, we want to hear from you. Join us at doola and be part of a team dedicated to simplifying the path to business success. doola is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.דרישות המשרה
with ease, allowing them to focus on what truly matters
– building and growing their ventures. About The Role We are looking for a strong, empathetic, and results-driven Customer Care Team Lead to manage a team of Customer Care Agents and Account Managers. In this role, you will play a key part in developing talent, ensuring high-quality support, resolving escalations, and driving the team toward
משרה מס' 307077
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TikTok Shop Account Manager
פורסם לפני שבוע 1שם החברה: Cult Contentמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Company Description Cult Content is a full service TikTok Shop agency....
לצפיה בפרטי המשרהצמצםסקירה כללית
Company Description Cult Content is a full service TikTok Shop agency. Over the past few months, we’ve experienced rapid growth and are looking to grow our team. Role Description An ‘Account Manager’ at Cult Content is responsible for more than just customer service– Their job is to ensure that the mission of our clients is being fulfilled. When this happens, their GMV is high and they are happy. When working with a client, their mission becomes our mission, and we always act in their best interest. When you become an account manager at Cult Content, we help your dreams come true– we support you every step of the way with the tools, strategy, and feedback you need to constantly improve. We’re currently looking to bring on 1 more account manager– Requirements: * Located in the US or Canada * 1 year of experience in TikTok Shop * Amazing attention to detail * Passionate about health, beauty, and e-commerce If this person is you, I encourage you to apply. If it’s not you, please share and repost this! https://cedw5xj2shl.larksuite.com/share/base/form/shrusvdIBy05ZeHT5Ya9tCJUonw
דרישות המשרה
* Located in the US or Canada * 1 year of experience in TikTok Shop * Amazing attention to detail * Passionate about health, beauty, and e-commerce If this person is you, I encourage you to apply. If it’s not you, please share and repost this! https://cedw5xj2shl.larksuite.com/share/base/form/shrusvdIBy05ZeHT5Ya9tCJUonw
משרה מס' 307053
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Account Manager- WC Shift 11:30am-8:00pm, EST
פורסם לפני שבוע 1שם החברה: FloresHRמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
Description Job Title: Account Manager (WC Shift 11:30am-8:00pm, EST) ...
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Description Job Title: Account Manager (WC Shift 11:30am-8:00pm, EST) Job Type: FT Location: Remote, to be considered for this role, you must reside in one of the following states — AL, AK, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MA, ME, MI, MT, MS, MO, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY Job Summary At FloresHR, we are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. An Account Manager is responsible for creating and maintaining positive relationships and achieving overall satisfaction with assigned clients and brokers. This position interprets our system capabilities and our services for each client’s unique needs, participates in internal process improvement opportunities, and provides guidance and support to teammates. The Account Manager will report to a Team Leader, Account Management. What You’ll Do * An Account Manager may be assigned clients of varying sizes, industries and complexities. * You will be responsible for the following tasks for your assigned book of business: * Provide a high level of customer service to assigned brokers, clients and participants where applicable by creating and fostering a positive relationship with all parties. * Assist clients and brokers through multiple channels – including emails, scheduled conference calls and ad hoc phone calls. * Monitor and manage assigned work in a timely manner via our CRM system as well as within our operational systems. * Utilize and articulate knowledge of necessary technical IRS Code and general employee benefit knowledge regarding Flexible Spending Accounts, Cafeteria Plans, Health Reimbursement Arrangements, HSA administration, COBRA, and Direct Reimbursement models to address client/participant questions and inquiries. * Research technical and legal questions posed by clients and brokers using available resources. * Support new client implementations as needed and assist the implementation team in adding additional lines of services to pre-existing groups. * Manage the required daily tasks for assigned accounts – including but not limited to account audits and reconciliation on both an individual and corporate level. * Respond timely and professionally to escalations; employ appropriate tactics to appropriately deescalate situations as necessary. * Prepare for and execute seasonal activities such as re-enrollment and non-discrimination testing in a timely manner. * Be responsible for the financial oversight of all accounts within your assigned book of business and identify root cause as well as solution for financial issues at the corporate and participant level where applicable. * Assist teammates with varied questions and escalations on a daily basis; provide timely feedback and direction to help them support their clients. * Take incoming calls in phone queue for clients who reach out to our team for general support on an as needed basis. * Perform other duties as assigned. * Maintain quality work that exemplifies and promotes our company’s core values. Requirements Who You Are * An individual that understands the value of providing a high level of customer service. * An individual who is hyper focused on excellent service turnaround times. * An individual with 3+ years of relevant Account Management work experience. Previous experience in benefits management, customer service or account management related field required. Experience in benefits management (CDH and COBRA knowledge) is highly preferred. * Experience using the Alegeus system is preferred. * Preferred associate or bachelor’s degree but not required. * A collaborative peer who can empower teammates to grow personally and professionally. * A detail orientated individual with strong organizational and prioritizing skills, and the ability to be flexible and multi-task in a collaborative environment. * Able to confidently use independent judgment and expertise to manage both clients and brokers. * Someone with strong interpersonal skills who understands that our business objective is to provide superior customer service and can handle conflict in a professional manner. * An internally motivated individual with a high level of personal worth looking to grow personally and professionally. * A qualified candidate who possesses above average analytical and problem-solving skills.
דרישות המשרה
Who You Are * An individual that understands the value of providing a high level of customer service. * An individual who is hyper focused on excellent service turnaround times. * An individual with 3+ years of relevant Account Management work experience. Previous experience in benefits management, customer service or account management related field required. Experience in benefits management (CD
משרה מס' 307049