סקירה כללית
^^משרה זו נלקחה מ Career^^Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr
• accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University’s career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title: Patient Accounting Coordinator 4 Department: Health System Shared Services | Patient Accounting Position Summary: The Team Lead serves as a key operational and leadership resource, providing day
• to
• day oversight, guidance, and support to team members. This role ensures timely and accurate completion of billing and follow
• up activities, monitors work volumes and performance metrics, and drives process improvement to enhance efficiency and revenue outcomes. The Team Lead collaborates closely with leadership, facilitates training and staff development, and promotes a culture of accountability, quality, and continuous improvement across all team functions. Administrative Monitor staff workloads, work queues (WQs), and volumes; identify and report issues or emerging trends to leadership. Manage assigned payer WQs and ensure timely follow
• up and resolution within Lead worklists. Manage biweekly team huddles, ensuring key updates, performance discussions, and issue escalation are covered. Serve as leadership backup as needed, maintaining continuity in decision
• making and daily operations. Assist in departmental projects and other duties as assigned by leadership. Operational & Workflow Management Identify workflow inefficiencies or barriers and propose solutions to optimize productivity. Manage specific payer escalation WQs and facilitate resolution of high
• priority issues. Review and update standard operating procedures (SOPs) and tip sheets to reflect current workflows. Drive continuous process improvement initiatives in collaboration with leadership and cross
• functional teams. Conduct monthly quality and process audits to ensure compliance and accuracy in billing practices. Training & Team Development Create and maintain comprehensive training plans for new hires and existing staff. Conduct onboarding, refresher, and cross
• training sessions to promote skill development and consistency. Provide timely and constructive feedback on work quality and adherence to procedures. Regularly review staff work processes and identify opportunities for coaching or skill enhancement. Diagnose errors to determine root causes and recommend corrective actions to prevent recurrence. Communication & Support Serve as the primary point of contact for staff questions and day
• to
• day operational guidance. Communicate process updates, policy changes, and payer
• specific updates promptly to the team. Collaborate with leadership and peers to ensure consistent messaging across teams and functions. Escalate unresolved or systemic issues appropriately to leadership for timely intervention. Foster a supportive, solutions
• oriented team environment focused on accountability and professional growth. MINIMUM REQUIRED QUALIFICATIONS High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 4 years of relevant experience required. 6 or more years of relevant experience preferred. Additional Information: Location: Remote Location Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression. Each day, Buckeyes across the state and around the world make a lasting impact. The Ohio State University sets the stage for academic achievement and innovation. It’s where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures. Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents. Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties. Ohio State is a top
• 20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions. Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow.
דרישות המשרה
High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 4 years of relevant experience required. 6 or more years of relevant experience preferred. Additional Information: Location: Remote Location Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a bac
