סקירה כללית
Job Summary: The Inside Sales Manager is responsible for managing and growing our portfolio of longtail accounts. This role focuses on building relationships, driving revenue, and ensuring customer satisfaction for smaller-scale, high-potential accounts. The ideal candidate will have strong communication skills, a customer-first mindset, and a proven ability to deliver results in a fast-paced environment. Key Responsibilities: * Manage a portfolio of longtail accounts, ensuring regular engagement through calls, emails, and meetings. * Act as the primary point of contact for client inquiries, ensuring timely resolution of issues. * Foster strong relationships to retain and grow accounts. * Drive adoption of digital tools or platforms relevant to the travel industry. * Oversee smooth onboarding processes for new accounts by providing training and handholding. * Educate clients on products, tools, and best practices to optimize their experience. * Provide ongoing training or workshops tailored to longtail partners. * Regularly share client feedback and insights with internal teams to inform product or service enhancements. * Address the lost and churned accounts and understand the reasons behind it to fix it. * Conduct needs assessments to understand client requirements. * Close sales by building rapport with new and existing clients and addressing client objections. * Train travel agents on calls, meetings & webinars. * Provide excellent customer service and post-sales support. * Meet or exceed monthly, quarterly, and annual sales targets as per the KPIs. * Work closely with the marketing and product teams to align sales strategies with product launches and campaigns. Find ways to approach clients and motivate them to book. Qualifications: * Experience: Minimum 1-3 years of inside sales experience,in TRAVEL INDUSTRY * Language: Good command of English and language is extra. * Education: Bachelor’s degree in Business, Marketing, or related field. * Skills: * Strong communication and interpersonal skills. * Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office. * Ability to work in a fast-paced environment and adapt to changing targets. * Customer-focused with excellent problem-solving skills. * Excellent written and verbal communication skills * Strong organizational and multitasking skills with high attention to detail * Analytical skills for generating insights from sales and booking data Key Competencies: * Self-motivated and results-oriented * Team player with a positive attitude * Strong negotiation and persuasion skills * Goal-driven with the ability to meet sales targets
דרישות המשרה
* Manage a portfolio of longtail accounts, ensuring regular engagement through calls, emails, and meetings. * Act as the primary point of contact for client inquiries, ensuring timely resolution of issues. * Foster strong relationships to retain and grow accounts. * Drive adoption of digital tools or platforms relevant to the travel industry. * Oversee smooth onboarding processes for new accounts
