סקירה כללית
^^משרה זו נלקחה מ Career^^About us: Penlink is a global leader in digital intelligence solutions. Our advanced technologies simplify complex data, empowering public safety organizations to make informed decisions quickly and effectively. We believe in the power of data
• driven intelligence to accelerate clarity in decision
• making for global security, strategic operations, and the most critical missions. Headquartered in the US with offices worldwide. About the Role: Seeking a highly motivated individual for a Delivery Specialist position. In this role, the Delivery Specialist will be responsible for the system delivery lifecycle of various system types, cloud and on
• premises, based on predefined configurations and specifications, ensuring systems are delivered on time, within the committed specifications, and fully operational. The role is primarily office
• based and involves remote system preparation, configuration, and delivery activities. Join a leading Web Intelligence company and collaborate with global cross
• functional teams while gaining exposure to cutting
• edge technologies and core business processes. Responsibilities: Preparing Production and POC systems including system upgrade and configuration. Conducting full testing and verifying system is fully operational. Conducting final review to ensure the system meets contract commitments and specifications. Ensure a smooth system handover process to Sales, including completion of all required documentation is provided. Executing configuration change requests during post
• delivery phase. Identify complex installations and escalate all observed problems. Direct communication with sales managers, pre
• sale engineers, deployment engineers, and support team in order to coordinate system handover and serve as first focal point. Be willing to work irregular hours as required. Requirements Up to 2 years of experience in system preparation, delivery, and/or handover processes in a hi
• tech company. Up to 2 years of experience in customer support at a hi
• tech company. Comfortable working across diverse IT tools and software environments, demonstrating practical technical proficiency. Experience with one or more of the following: Linux, Windows, VMs, databases, configuration tools, VPNs, networking, or log file analysis. Familiarity with Cloud and On
• premises environments
• an advantage. Familiarity with Office and ERP system
• an advantage. Demonstrating ability to drive parallel deliveries and tasks
• a must. Proactive, initiative
• taking, very organized, and very punctual
• a must. Ability to provide service to internal and external customers while maintaining professionalism and courtesy
• a must High capability to see the whole picture while going down to details and distinguishing nuances
• a must. Keen to continuously learn and develop expertise in diverse areas such as software, hardware, infrastructure, cloud, and networking. Do it by yourself and self
• learner attitude. A degree or equivalent education or experience in Information Systems/Computer Science or related field. Fluent Hebrew and English
• read/write
דרישות המשרה
Preparing Production and POC systems including system upgrade and configuration. Conducting full testing and verifying system is fully operational. Conducting final review to ensure the system meets contract commitments and specifications. Ensure a smooth system handover process to Sales, including completion of all required documentation is provided. Executing configuration change requests during
