סקירה כללית

Job Title:
Technical Support Representative (Hebrew and English) – Tier 2-3

Job Description:
Do you like riddles? Are you interested in growing your career in the clouds?
We are currently seeking Cloud Support Specialists to provide technical assistance to a world-leading company.
Previous experience in technical support or IT is an advantage — but not a must. If you have relevant knowledge or training in IT or cloud technologies, we encourage you to apply!

What do we offer?
Fully paid training on the product and tools, including exposure to cutting-edge technologies that are in high demand in today’s job market
Opportunity to work with a global leader company in the software industry
Supportive team environment with opportunities for career growth and development
Valuable hands-on experience in the cloud and IT support fields

דרישות המשרה

Requirements:
Strong interpersonal and communication skills in both English and Hebrew
Training or experience in IT technologies, with a focus on cloud environments (e.g., AWS, Azure, Google Cloud)
Ability to manage a variety of customer situations with empathy, patience, and professionalism
Solid critical thinking and problem-solving skills, with a logical and methodical approach

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