סקירה כללית

Full ownership of the technical support, operation, and maintenance of advanced multimedia systems on the events floor, including podcast studios and the Green House facility.
– Providing front‑facing service to clients and company employees with a strong emphasis on professionalism, courtesy, and personal attention.
– Real-time troubleshooting, operation of AV systems, sound, lighting, and broadcast systems. Working closely with IT teams, external vendors, floor operations teams, event managers, and Green House teams in the U.S.
– Responsibility for ongoing maintenance, equipment inventory management, and coordination of services with professional vendors.
– Flexibility to work evening shifts (until 23:00) according to special event needs (once or twice a week, depending on events) and Full-time, on-site only (no remote work). Requirements :
– Proven experience with the implementation and operation of advanced multimedia systems, or similar roles involving ongoing work with multimedia and communication systems.
– Understanding of data communications, networking, end-user computing, cloud, and technology infrastructures. -Proficiency with common AV systems and communication protocols (significant advantage).
– Exceptional customer service orientation, ability to work independently and as part of a team, assertiveness, and excellent interpersonal communication skills .
– Availability for full-time, on-site work from the Tel Aviv office, including evening shifts.
– High level of English.
– Ability to work under pressure in a fast-paced, multitasking environment.
– Strong real-time technical problem‑solving skills and creative thinking. Advantages:
– Experience with Poly and Crestron NVX systems – major advantage.
– Experience managing technological projects.
– Experience in IT support.
– Experience in event environments/podcast rooms / Green House studios.

דרישות המשרה

– Proven experience with the implementation and operation of advanced multimedia systems, or similar roles involving ongoing work with multimedia and communication systems.
– Understanding of data communications, networking, end-user computing, cloud, and technology infrastructures. -Proficiency with common AV systems and communication protocols (significant advantage).
– Exceptional customer serv