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שם החברה: Club Medמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Club Med Established in 1950, Club Med is the pioneers and leade...
לצפיה בפרטי המשרה
צמצםסקירה כללית
About Club Med Established in 1950, Club Med is the pioneers and leaders of premium all-inclusive holidays for families and active couples. We have been continuously innovating over the last 75 years and now offer close to 80 ski, sun, cruise and safari holidays across the globe. We continue to offer new ways of experiencing holidays in premium, friendly, and multicultural resorts. Our success comes from the strong commitment to exceed customers’ expectations and delivering an unforgettable experience. Job Overview Club Med Israel is looking for talented people with a passion for tourism and customer experience to join our team as a Travel Experience Designer (TED). Main Missions * Be a key player in customer consideration * Welcome your client with a premium posture * Create a personalized and lasting relationship with clients, proactively accompanying them throughout the sales process * Ensure the follow-up and the satisfaction of Clients * Create a customized travel experience * Collect / understand expectations and motivations of Clients * Make recommendations to create a tailor-made trip * Enhance destinations, products and the Club Med experience Your Profile * Proven sales and/or customer support experience * Solid background in the tourism / travel industry * Strong communication and service-oriented mindset * Ability to design memorable travel experiences for clients Languages * Hebrew – mother-tongue level (mandatory) * English – very high level (mandatory) A Plus * Knowledge of Amadeus reservation system What We Offer * Excellent employment conditions * Hybrid work model * A warm, supportive team that truly feels like family * The opportunity to grow within an international, premium brand
דרישות המשרה
לא צויין
משרה מס' 365399
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נציג שירות לקוחות – Customer Service Representative
פורסם לפני 5 שעותשם החברה: Talking - כולם כבר מדבריםמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Tel Aviv | Full-time | Immediate Start Talking English is an interna...
לצפיה בפרטי המשרה
צמצםסקירה כללית
Tel Aviv | Full-time | Immediate Start Talking English is an international online English school that empowers students through tailored, professional teaching. This is a full-time on-site role for a Customer Service Representative located in Tel Aviv. The Customer Service Representative will handle day-to-day customer interactions, providing support, addressing inquiries, and ensuring customer satisfaction. Responsibilities include responding to customer queries, resolving issues, offering guidance and assistance, and maintaining an excellent customer experience. Qualifications * Customer Service, Customer Support, and Customer Service Representatives skills * Experience in ensuring Customer Satisfaction and enhancing Customer Experience * Strong communication and interpersonal skills * Ability to work effectively in a team-oriented environment * Proficiency in English & Hebrew, both written and verbal Ready to start your journey with us? Apply now or send us your CV – we can’t wait to meet you!
דרישות המשרה
include responding to customer queries, resolving issues, offering guidance and assistance, and maintaining an excellent customer experience. Qualifications * Customer Service, Customer Support, and Customer Service Representatives skills * Experience in ensuring Customer Satisfaction and enhancing Customer Experience * Strong communication and interpersonal skills * Ability to work effectively in
משרה מס' 365287
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מומחה.ית תמיכת לקוחות – Customer Support Specialist
פורסם לפני 5 שעותשם החברה: PayMeמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Why PayMe.io? PayMe is a Tel Aviv based FinTech startup that provides ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Why PayMe.io? PayMe is a Tel Aviv based FinTech startup that provides the world’s leading 360 financial solution for small businesses. PayMe’s platform enables every small business to: Accept payments online & in person. Pay vendors easily and automatically. Access real time funding & Credit as needed. Access full invoicing and bookkeeping solution. Use multiple pre-integrated 3rd party services. We’re targeting one of the largest markets in the world. Small businesses represent 99% of the world’s businesses and 60% of the global GDP and yet, they are the most overlooked and underserved segment in the economy. PayMe is leveling the playing field and helps these entrepreneurs succeed by taking all the hassle and headache off their plate and giving them the tools to focus on their core activity. We believe you should “Let The Baker Bake!” What’s unique about PayMe.io? We’ve entered our rapid growth and expansion stage and are planned to grow from 60 to 200+ employees over the next year. This is your opportunity to join a rapidly growing company, have an immediate impact on the product and the company’s evolution. We are currently processing billions in volume for 100,000+ businesses and we’re just getting started. If you are talented, humble and ambitious
– now is the best time to join a rapidly scaling rocket ship where you can make an impact and be a significant part of our journey. About The Position: We are looking for a Hebrew Speaking Customer Support Specialist to assist our customers with technical problems when facing our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. What you’ll be doing: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Identify and assess customer needs, troubleshoot issues, and provide appropriate solutions or escalate to the appropriate department if necessary. Maintain a high level of product knowledge to effectively address customer questions and concerns. Document all customer interactions and resolutions accurately and thoroughly in the company's CRM system. Collaborate with other teams, including sales, marketing, and product development, to address customer issues and improve overall customer satisfaction. Proactively identify opportunities to enhance the customer support process and contribute to continuous improvement initiatives. Assist in the development of support materials, such as FAQs and knowledge base articles, to empower customers to self-serve when possible. Requirements: * High level Hebrew speaker
– both verbal and written. * Provide independent and high-quality responses to our customers via phone and email * Identify customer needs and helping customers use specific features * Analyze and reporting product malfunctions * Update our internal databases with information about technical issues and useful discussions with customers * Gather customer feedback and share with our Product, Sales and Marketing teams * Identify process and product inefficiencies, gather feedback, data and examples from customers and agents, and partner with product development organization to deliver innovative and technology focused solutions * Service-oriented personality with a can-do attitude * Detail-oriented and capable of handling multiple responsibilities. * Experience with Zendesk, Google Calendar, Gmail, and Slack – a big plus * Strategic, Decisive, collaborative, innovative * Strong problem solving / troubleshooting skills * Familiarity with our industry is a plus * Excellent communication and problem-solving skills * Multi-tasking abilities Culture at PayMe: Our philosophy centers around end-to-end ownership, which means that every team member is empowered and accountable. We love independent contributors that are fast learners and problem solvers by nature. We love positive people that are proactive about improving things and don’t accept the status quo. We believe true innovation comes from a deep understanding of your area of responsibility so each team member is expected to be an expert in their field and know the ins and outs of how things really work. We know the best people want to work alongside the very best and tackle the most challenging problems at a global scale. We have high standards and high expectations from one another. We set ambitious goals and work together to accomplish them. Excuses are for other people… We deliver.דרישות המשרה
include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. What you’ll be doin
משרה מס' 365246
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נציג/ת תמיכת לקוחות – Customer Support Representative
פורסם לפני 5 שעותשם החברה: UWORKמיקום: פתח תקווה סוג המשרה: משרה מלאה
סקירה כללית
Company Description Technical Customer Support Representative (Tier 1)...
לצפיה בפרטי המשרהצמצםסקירה כללית
Company Description Technical Customer Support Representative (Tier 1) – Full Time We are a technology company providing a messaging infrastructure platform and are looking for a Technical Customer Support Representative. Role Description This is a full-time, on-site position for a Customer Support Representative, located in Petah Tikva. The responsibilities include addressing customer inquiries, assisting with troubleshooting, ensuring customer satisfaction, and maintaining high-quality customer service standards. Daily tasks will also involve resolving issues efficiently and communicating effectively to provide exceptional support to our clients. Qualifications * Strong skills in Customer Support, Customer Service, and Customer Satisfaction * Excellent Communication abilities, both verbal and written * Experience in handling Troubleshooting and resolving technical or process-related issues * Good problem-solving skills and ability to work in a dynamic environment * Fluency in multiple languages is a strong advantage
דרישות המשרה
include addressing customer inquiries, assisting with troubleshooting, ensuring customer satisfaction, and maintaining high-quality customer service standards. Daily tasks will also involve resolving issues efficiently and communicating effectively to provide exceptional support to our clients. Qualifications * Strong skills in Customer Support, Customer Service, and Customer Satisfaction * Excell
משרה מס' 365237
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נציג תמיכת לקוחות – Customer Support Representative
פורסם לפני 6 שעותשם החברה: Fearless Groupמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
We’re looking for a Customer Support Representative to join a fast-gro...
לצפיה בפרטי המשרהצמצםסקירה כללית
We’re looking for a Customer Support Representative to join a fast-growing international beauty brand. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering a consistently high-quality brand experience. You’ll be the first line of contact for our customers—solving problems, resolving concerns, and turning potential frustrations into positive, memorable interactions. As the company scales, this role offers strong growth potential into customer experience operations, retention, training, and process-building. In this role, you will: * Handle a high volume of customer inquiries across email, contact forms, and social DMs, delivering clear and empathetic support. * Resolve order-related issues including shipping, returns, exchanges, refunds, and product-related questions. * Follow internal guidelines to ensure consistent, high-quality service. * Accurately document all customer interactions in the CRM and work comfortably across tools. * Collaborate with the team, uphold brand values, and contribute to ongoing improvements in customer experience processes. We’re looking for someone who: * 2+ years of customer support experience, preferably in eCommerce. * Excellent written and verbal communication skills in English, with a strong ability to convey empathy and solutions clearly. * Strong problem-solving skills and ability to think on your feet. * Highly organized with strong attention to detail and accuracy. * Calm, patient, and professional when dealing with frustrated or upset customers. * Comfortable working independently in a fast-paced environment. * Fluent in English
דרישות המשרה
לא צויין
משרה מס' 364963
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ניהול לקוחות אסטרטגיים, קמעונאות – Enterprise Account Management, Retail
פורסם לפני 6 שעותשם החברה: Woltמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity a...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As an Enterprise Account Management, Retail, you will play a key role in driving the growth and success of Wolt’s Shopping business. You will take ownership of several shopping verticals (typically 1-3, depending on size and complexity), such as Fashion, Electronics, Home, Kids & Toys, viewing each vertical as an end-to-end ecosystem. This includes understanding its structure, identifying growth drivers, spotting challenges and opportunities, and leading its overall development. You will act as the main point of contact and account manager for the most impactful partners within your verticals, balancing business growth with strong operational execution. As part of the Shopping team
– Wolt Israel’s growth engine beyond food and restaurants
– you will work closely with partners to ensure long-term success on the platform, from onboarding through ongoing development and optimization. Day-to-day in this role, you’ll: * Own and lead the growth of assigned shopping verticals, identifying opportunities, bottlenecks, and key levers for scale. * Manage and develop the most strategic partners within each vertical, acting as their account manager and driving both growth and operational excellence. * Lead onboarding processes for new retail partners, from contract signing to go-live and full implementation of Wolt’s tools and services. * Drive partner growth initiatives, including catalog optimization, assortment expansion, promotional planning, and commercial initiatives. * Ensure high operational quality across partners, including availability, preparation times, catalog management, store operations, and storefront visibility on the platform. * Provide day-to-day partner support by solving problems, improving processes, and ensuring an excellent overall partner experience. * Monitor performance metrics and work with partners to continuously improve business results. Our humble expectations * 1–4 years of experience in account management, customer support, retail operations, or related roles. * Bachelor's degree in Business Administration, Economics, Industrial Engineering,or other related field- Must * Interest in retail and digital platforms. * Strong organizational and communication skills. * Service-oriented mindset with a proactive approach. * Comfortable with multitasking and learning new systems. * Fluent in Hebrew and English. What we offer * A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe. * Hands-on learning and professional development with supportive teammates. * Exposure to Enterprise partner management and retail operations. * The chance to make a tangible impact across shopping verticals and key retail networks on Wolt. * Great benefits and clear growth opportunities. Next steps If this sounds like your next career step, we’d love you to apply! We review applications on a rolling basis, and the process typically includes an interview with Talent Acquisition, a conversation with the hiring manager, an interview with a senior leader, a practical assignment to showcase your skills, and reference checks. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.דרישות המשרה
לא צויין
משרה מס' 364880
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מומחה לפיתוח קמעונאי – Retail Development Specialist
פורסם לפני 6 שעותשם החברה: Woltמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity a...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As a Retail Development Specialist (ReS), you will play a key role in driving the growth and success of Wolt’s Shopping business. You will take ownership of several shopping verticals (typically 1-3, depending on size and complexity), such as Fashion, Electronics, Home, Kids & Toys, viewing each vertical as an end-to-end ecosystem. This includes understanding its structure, identifying growth drivers, spotting challenges and opportunities, and leading its overall development. You will act as the main point of contact and account manager for the most impactful partners within your verticals, balancing business growth with strong operational execution. As part of the Shopping team
– Wolt Israel’s growth engine beyond food and restaurants
– you will work closely with partners to ensure long-term success on the platform, from onboarding through ongoing development and optimization. The Retail Development Specialist role is 100% position. Day-to-day in this role, you’ll: * Own and lead the growth of assigned shopping verticals, identifying opportunities, bottlenecks, and key levers for scale. * Manage and develop the most strategic partners within each vertical, acting as their account manager and driving both growth and operational excellence. * Lead onboarding processes for new retail partners, from contract signing to go-live and full implementation of Wolt’s tools and services. * Drive partner growth initiatives, including catalog optimization, assortment expansion, promotional planning, and commercial initiatives. * Ensure high operational quality across partners, including availability, preparation times, catalog management, store operations, and storefront visibility on the platform. * Provide day-to-day partner support by solving problems, improving processes, and ensuring an excellent overall partner experience. * Monitor performance metrics and work with partners to continuously improve business results. Our humble expectations * 1–4 years of experience in account management, customer support, retail operations, or related roles. * Bachelor's degree in Business Administration, Economics, Industrial Engineering,or other related field- Must * Interest in retail and digital platforms. * Strong organizational and communication skills. * Service-oriented mindset with a proactive approach. * Comfortable with multitasking and learning new systems. * Fluent in Hebrew and English. What we offer * A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe. * Hands-on learning and professional development with supportive teammates. * Exposure to Enterprise partner management and retail operations. * The chance to make a tangible impact across shopping verticals and key retail networks on Wolt. * Great benefits and clear growth opportunities. Next steps If this sounds like your next career step, we’d love you to apply! We review applications on a rolling basis, and the process typically includes an interview with Talent Acquisition, a conversation with the hiring manager, an interview with a senior leader, a practical assignment to showcase your skills, and reference checks. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.דרישות המשרה
לא צויין
משרה מס' 364867
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מנהל מוצר בכיר – Senior Product Manager
פורסם לפני 6 שעותשם החברה: Nanitמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Welcome to Nanit, the high-growth baby tech company that is changing t...
לצפיה בפרטי המשרהצמצםסקירה כללית
Welcome to Nanit, the high-growth baby tech company that is changing the way parents view their babies' wellness through the world's most advanced baby monitor and parenting products. In 2016, the Nanit baby monitor revolutionized the industry with computer-vision and machine-learning capabilities that helped parents understand their baby's sleep patterns and allowed them to achieve better sleep quality. Now, the company has become the leader in the connected parenting space, with an incredible customer base of highly-engaged parents who look to Nanit as a source of information and expertise on their parenting journey. What You'll Be Doing * Define and execute a comprehensive product strategy aligned with Nanit's vision, working closely with the Senior roduct Director and CPO. * Lead a hands-on Product Oriented Development team (POD)
– guiding developers, designers, and analysts to achieve key business objectives. * Work cross-functionally with R&D, research, marketing, customer support, and operations teams to build and scale best-in-class experiences. * Collaborate with U.S.-based teams, ensuring smooth communication and alignment across different time zones. * Own product specifications and work closely with designers to craft PRDs that lead to impactful, user-centric features. * Set goals, track and report on how your work impacts key business metrics. * Manage high-scale, high-traffic products in a subscription-based B2C environment. * If applicable, incorporate AI-driven capabilities to enhance product functionality and user experience. Who You Are: * 4+ years of experience as a Product Manager, with a strong background in B2C subscription-based products. * Proven expertise in product data analysis
– leveraging analytics to drive insights, strategy, and execution. * Experience conducting user research (interviews, surveys, usability tests) and translating findings into actionable product improvements. * A deep understanding of user experience (UX) and the ability to craft intuitive, high-engagement products. * Strong track record working with cross-functional teams, including R&D, design, marketing, business, and customer support, including experience collaborating with U.S.-based teams and navigating global product development. * Extensive knowledge of product methodologies, agile frameworks, and leading a POD with structured PRDs and tight collaboration with designers. * Experience with high-scale products that handle significant traffic and user interactions. Nice to Have: * Experience working with AI-based products. * Hands-on experience with HW-SW integrated products Why Nanit? * Nanit products can actually change lives. We're an integral part of the lives of new parents, making an exciting but stressful time a little more manageable * We are international and believe our diversity makes our culture, products and brand even better * We invest in our people. We consider each employee a long-term investment and we see value in continuously helping them to advance in their lives and careers * Nanit is a fun, collaborative group of hard workers! We believe in an appropriate work-life balance, and offer a flexible, open environment * We are at the forefront of innovation, creating products and services that have never been seen before We are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.דרישות המשרה
לא צויין
משרה מס' 364865
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תומכ/ת Help Desk
פורסם לפני 6 ימיםשם החברה: Ness Technologiesמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ ל • NESS דרוש/ה תומכ/ת Help Desk. המשרה כול...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
ל
• NESS דרוש/ה תומכ/ת Help Desk. המשרה כוללת מתן מענה טכני פנים ארגוני לעובדי הארגון, תמיכה במערכות Office, Windows 7+10 וציוד קצה. משרה מלאה, בירושלים. דרישות: ניסיון קודם בתמיכה טכנית
• חובה. ידע ביישומי Office בדגש על Outlook + Word
• חובה. תודעת שירות גבוהה
• חובה.דרישות המשרה
ניסיון קודם בתמיכה טכנית
• חובה. ידע ביישומי Office בדגש על Outlook + Word
• חובה. תודעת שירות גבוהה
• חובה.
משרה מס' 364035
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Customer Service Representative – נציג/ת שירות לקוחות
פורסם לפני שבוע 1שם החברה: Confidentialמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Our client is a well-established global logistics company with offices...
לצפיה בפרטי המשרהצמצםסקירה כללית
Our client is a well-established global logistics company with offices strategically located across EMEA, the USA, and APAC, and a trusted reputation in the industry. The Customer Service Representative will join a small, collaborative team and manage cargo bookings for customers in Israel and abroad. The role includes handling a high volume of customer inquiries by email and phone, acting as the point of contact for providing service, support, and information to clients. This is an opportunity to join a stable, fast-growing company with an international work environment and strong professional development opportunities. The company offers an attractive salary and benefits package, including private health insurance, an extended travel budget, and more. Responsibilities * Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, tracing and ability to escalate complaints across several communications channels Identify and assess customers’ needs to achieve satisfaction. * Able to produce booking sheets the day before flights and priorities the load accordingly. * Update reservations according to manifest and support agents with required amendments. * Fill daily flight reports and log any discrepancies. * Build sustainable customer relationships through clear, open and interactive communication, providing accurate information, taking the extra mile to engage customers. * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. * Meet personal and entire team quota for airfreight booking and rates requests * Follow communication procedures, guidelines and policies. Job Requirements: * Prior experience in customer support roles ideally in a B2B environment * Customer support experience within the logistics or aviation industry – an advantage * Excellent written and verbal communication skills, with strong experience in phone-based customer support and active listening. * Customer-oriented, positive attitude, ability to adapt to different characters and take initiative in various situations. * Team player able to multi-task, prioritize, and manage time effectively with a strong work ethic * Familiarity with ERP and CRM systems * Available to work full-time, including one Friday per month * Languages: Hebrew and English
דרישות המשרה
* Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, traci
משרה מס' 362250
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Customer Support – Student Position – תמיכת לקוחות – משרת סטודנט
פורסם לפני שבוע 1שם החברה: Wixמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Wix makes it possible for anyone to succeed online. Since 2006, we’ve ...
לצפיה בפרטי המשרהצמצםסקירה כללית
Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all. We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed. Job Description As a Customer Support Specialist, you’ll: * Maximize the product value for our merchants and drive customer growth * Own and manage client issues, always sharing feedback internally with our Product and R&D teams * Help to create and maintain Rise.ai’s public Help Center * Collaborate with our Enterprise Account Management team and other cross-functional teams * Play an important role in maintaining a working team atmosphere in the office as well as with our global team members Qualifications * eCommerce background or experience with eCommerce brands – a big plus! * You have a strong affinity for Information Technology or Information Systems * You speak English fluently, and can explain complex concepts clearly and concisely when writing and speaking
– this is a must * You have exceptional interpersonal skills * You’re a problem-solver, independent, and agile * You’re very familiar with SaaS company work processes * Experience in customer support, preferably in a SaaS company, and back-office platforms
– a big advantage Additional Information Rise.ai is a leading eCommerce store credit and gift card solution that powers direct-to-consumer brands such as Skims, Allbirds, Fenty Beauty, Universal Music Studios, and Kroger. Our platform is designed to manage and optimize all store credit activities with a streamlined digital wallet to manage gift cards, rewards, loyalty programs, refunds, cashback, and compensations, that help boost our merchants' customer retention, sales, and repeat purchase rates.דרישות המשרה
* eCommerce background or experience with eCommerce brands – a big plus! * You have a strong affinity for Information Technology or Information Systems * You speak English fluently, and can explain complex concepts clearly and concisely when writing and speaking
– this is a must * You have exceptional interpersonal skills * You’re a problem-solver, independent, and agile * You’re very familiar wit
משרה מס' 361701
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NOC Operator – מפעיל/ת NOC
פורסם לפני שבוע 1שם החברה: Raft Technologiesמיקום: תל אביב-יפו סוג המשרה: משמרות
סקירה כללית
Back NOC Operator * Department: Operations * Location: Tel Aviv * Work...
לצפיה בפרטי המשרהצמצםסקירה כללית
Back NOC Operator * Department: Operations * Location: Tel Aviv * Workplace Type: Hybrid * Employment: Fulltime About The Position Raft Technologies is seeking highly motivated and skilled support/NOC operator to join our NOC team. As a NOC Operator, you will play a critical role in ensuring the reliability and performance of our cutting-edge network infrastructure. The NOC operates 24 hours a day, 7 days a week, and the successful candidate will be required to work in shifts, including night shifts. What We Offer * Hands-on experience in a cutting-edge Network Operations Center * Opportunity to work with top-notch global customers * Exposure to advanced network monitoring and troubleshooting tools * Flexible shifts * Supportive team environment fostering learning and growth This full-time position offers an excellent opportunity to gain practical experience in network operations. Join Raft Technologies and be part of our mission to revolutionize global communications! Responsibilities * Provide T1 & T2 level technical and customer support to global clients * Monitor network infrastructure using specialized tools * Respond promptly to alerts and notifications * Troubleshoot and resolve network issues to minimize downtime * Collaborate with team members to escalate and resolve complex technical issues Requirements * 1 year experience as a Tier1/2 support or NOC Operator with strong technical background * Fluent English speaker * Strong analytical and problem-solving abilities * Excellent communication skills * Ability to work well in a team environment * Eagerness to learn and adapt in a fast-paced technical setting * Available for 5 shifts per week, including night shifts * Willingness to work Sunday – Saturday Advantages * Experience with Python, Linux, HF/Radio technologies, or Cisco networking
דרישות המשרה
* Provide T1 & T2 level technical and customer support to global clients * Monitor network infrastructure using specialized tools * Respond promptly to alerts and notifications * Troubleshoot and resolve network issues to minimize downtime * Collaborate with team members to escalate and resolve complex technical issues Requirements * 1 year experience as a Tier1/2 support or NOC Operator with stro
משרה מס' 361646
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תומכ/ת Help Desk
פורסם לפני 2 שבועותשם החברה: Ness Technologiesמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ ל • NESS דרוש/ה תומכ/ת Help Desk. התפקיד כו...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
ל
• NESS דרוש/ה תומכ/ת Help Desk. התפקיד כולל מתן תמיכה פנים ארגונית וטיפול בתקלות חומרה ותוכנה. משרה מלאה, ברחובות. דרישות: ניסיון קודם כמנהל/ת רשת או בתמיכת Help Desk
• יתרון משמעותי. הסמכות רלוונטיות
• חובה.דרישות המשרה
ניסיון קודם כמנהל/ת רשת או בתמיכת Help Desk
• יתרון משמעותי. הסמכות רלוונטיות
• חובה.
משרה מס' 361364
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תומכ/ת Help Desk
פורסם לפני 2 שבועותשם החברה: Ness Technologiesמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ ל • NESS דרוש/ה תומכ/ת Help Desk. התפקיד כו...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
ל
• NESS דרוש/ה תומכ/ת Help Desk. התפקיד כולל מתן תמיכה פנים ארגונית וטיפול בתקלות חומרה ותוכנה. משרה מלאה, ברחובות. דרישות: ניסיון קודם כמנהל/ת רשת או בתמיכת Help Desk
• יתרון משמעותי. הסמכות רלוונטיות
• חובה.דרישות המשרה
ניסיון קודם כמנהל/ת רשת או בתמיכת Help Desk
• יתרון משמעותי. הסמכות רלוונטיות
• חובה.
משרה מס' 361270
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תומכ/ת Help Desk
פורסם לפני 2 שבועותשם החברה: Ness Technologiesמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ ל • NESS דרוש/ה תומכ/ת Help Desk. התפקיד כו...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
ל
• NESS דרוש/ה תומכ/ת Help Desk. התפקיד כולל מתן תמיכה פנים ארגונית וטיפול בתקלות חומרה ותוכנה. משרה מלאה, ברחובות. דרישות: ניסיון קודם כמנהל/ת רשת או בתמיכת Help Desk
• יתרון משמעותי. הסמכות רלוונטיות
• חובה.דרישות המשרה
ניסיון קודם כמנהל/ת רשת או בתמיכת Help Desk
• יתרון משמעותי. הסמכות רלוונטיות
• חובה.
משרה מס' 361181
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תומכ.ת IT
פורסם לפני 2 שבועותשם החברה: Mertens - Malam Teamמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ חברת Mertens • Malam Team מגייסת תומכ.ת IT ...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
חברת Mertens
• Malam Team מגייסת תומכ.ת IT לארגון גדול ומוכר באשדוד. תיאור המשרה: התפקיד כולל מתן תמיכה בתקלות מחשוביות לעובדי הארגון
• טיפול בתקלות רשת, ניהול משתמשים ב Domain, דוא"ל, תקלות חומרה, תוכנה, טיפול בתקלות במערכות הפעלה Windows ועוד. השתלבות בצוות מקצועי, תינתן הכשרה על חשבון החברה, תנאים טובים למתאימים! עבודה במשרה מלאה עם נכונות לשעות נוספות במידת הצורך. ניסיון קודם של לפחות שנה בתפקיד שירות ומתן תמיכה למשתמשים Help Desk או PC
• (אפשרי ניסיון כמנהל.ת רשת מחשוב משירות צבאי). ניסיון בתמיכה בתקלות רשת. ניסיון מעמיק בתקלות במערכות הפעלה Windows. ניסיון בעבודה מול Active Directory.דרישות המשרה
לא צויין
משרה מס' 360942
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איש/ת HelpDesk עבור משרד עורכי דין בינלאומי הממוקם בתל אביב
פורסם לפני 2 שבועותשם החברה: JobShopמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ הצטרפות לצוות IT קטן ודינמי בארגון יציב ומב...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
הצטרפות לצוות IT קטן ודינמי בארגון יציב ומבוסס, כחלק ממערך טכנולוגי גלובלי. במסגרת התפקיד:
• מתן תמיכה טכנית פנים־ארגונית לעובדי החברה
• טיפול בתקלות חומרה, תוכנה ותקשורת בסביבת משתמשים מרובת תחנות
• עבודה שוטפת מול משתמשים ומנהלים בכירים בארגון
• הקמה, התקנה ותחזוקה של מחשבים ועמדות קצה
• טיפול בתקלות במערכות הפעלה Windows 11 וביישומי Office 365
• עבודה בסביבה מרובת משימות ועמידה בלחצים
• טיפול ב350 משתמשים בארגון. מיקום מרכזי: עזריאלי שרונה היקף משרה מלאה בימים א'
• ה', בשעות: 08:30
• 17:
30. לפחות שנת ניסיון כתומך Help Desk בארגון עם לפחות 350 משתמשים
• חובה. ידע בסביבת Windows ו Office365
• חובה. שליטה בשפה האנגלית ברמה גבוהה
• יתרון. ידע כללי בתמיכה טכנית למשתמשי קצה בתקלות חומרה/תוכנה בנושאים הבאים: Windows ,Office 365 and Mac
• יתרון ידע כללי בניהול משתמשים והרשאות ב Active Directory
• יתרון ידע כללי בסביבת Azure AD & Microsoft Intune
• יתרון ידע ותמיכה במחשבי Mac ומערכות MAC OS
• יתרון יכולת למידה עצמית גבוהה. המשרה מיועדת לנשים וגברים כאחד.דרישות המשרה
לא צויין
משרה מס' 360898
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Product Manager – CWP
פורסם לפני 2 שבועותשם החברה: Tenableמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
Who is Tenable? Tenable® is the Exposure Management company. 44,000 or...
לצפיה בפרטי המשרהצמצםסקירה כללית
Who is Tenable? Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Tenable Cloud Security was born out of the acquisition of Ermetic, an innovative cloud-native application protection platform (CNAPP) company, and a leading provider of cloud infrastructure entitlement management (CIEM). The acquisition combines two cybersecurity innovators and marks an important milestone in Tenable’s mission to shift organizations to proactive security. The combination of Tenable and Ermetic offerings will add capabilities to deliver market-leading contextual risk visibility, prioritization, and remediation across infrastructure and identities, both on-premises and in the cloud. Your Role The Product Manager plays a key role in the product life cycle, emphasizing customer requirements and generating and defining the product vision. As a product manager will work closely with multiple departments, including product management, engineering, UI/X, sales, customer support, finance, and marketing, to ensure customer requirements are met. This is an exciting opportunity to join a fast-growing and innovative company, and be part of a strong team with the chance to lead a product that solves a high-profile problem in the Cloud Security space. You will be joining the company’s product team and leading a significant domain. Your Opportunity * Define detailed feature requirements, collaborate with engineering and UI/X designers, and drive business success whilst meeting customer needs * Influence and contribute to building the product strategy for Cloud Workload Protection (CWP) platforms, focusing on identifying and mitigating security risks within workloads, such as vulnerabilities, misconfigurations, and runtime threats * Engage directly with customers and prospects to gather insights, validate assumptions, and ensure product decisions align with real-world security challenges What You'll Need * 2+ years of experience in product management. * Proven experience in container runtime protection. * Foundational understanding of public cloud environments (AWS, Azure, GCP), including key services, IAM concepts, and infrastructure-as-code (IaC). * Proven ability to define and execute product strategy—from customer discovery to roadmap planning and successful release. * Excellent English, both written and verbal, including great presentation skills. * Bachelor’s degree in a technical field or equivalent practical experience. We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable
– through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review. For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.דרישות המשרה
and generating and defining the product vision. As a product manager will work closely with multiple departments, including product management, engineering, UI/X, sales, customer support, finance, and marketing, to ensure customer requirements are met. This is an exciting opportunity to join a fast-growing and innovative company, and be part of a strong team with the chance to lead a product that
משרה מס' 358954
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Customer Service Representative
פורסם לפני 2 שבועותשם החברה: Confidentialמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Our client is a well-established global logistics company with offices...
לצפיה בפרטי המשרהצמצםסקירה כללית
Our client is a well-established global logistics company with offices strategically located across EMEA, the USA, and APAC, and a trusted reputation in the industry. The Customer Service Representative will join a small, collaborative team and manage cargo bookings for customers in Israel and abroad. The role includes handling a high volume of customer inquiries by email and phone, acting as the point of contact for providing service, support, and information to clients. This is an opportunity to join a stable, fast-growing company with an international work environment and strong professional development opportunities. The company offers an attractive salary and benefits package, including private health insurance, an extended travel budget, and more. Responsibilities * Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, tracing and ability to escalate complaints across several communications channels Identify and assess customers’ needs to achieve satisfaction. * Able to produce booking sheets the day before flights and priorities the load accordingly. * Update reservations according to manifest and support agents with required amendments. * Fill daily flight reports and log any discrepancies. * Build sustainable customer relationships through clear, open and interactive communication, providing accurate information, taking the extra mile to engage customers. * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. * Meet personal and entire team quota for airfreight booking and rates requests * Follow communication procedures, guidelines and policies. Job Requirements: * Prior experience in customer support roles ideally in a B2B environment * Customer support experience within the logistics or aviation industry – an advantage * Excellent written and verbal communication skills, with strong experience in phone-based customer support and active listening. * Customer-oriented, positive attitude, ability to adapt to different characters and take initiative in various situations. * Team player able to multi-task, prioritize, and manage time effectively with a strong work ethic * Familiarity with ERP and CRM systems * Available to work full-time, including one Friday per month * Languages: Hebrew and English
דרישות המשרה
* Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, traci
משרה מס' 358885
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Customer Support Agents | USA Hours | Bet Shemesh – סוכני/ות תמיכת לקוחות | שעות ארה"ב | בית שמש
פורסם לפני 2 שבועותשם החברה: Ephocaמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
Customer Support Agents & Team Lead Location: In-office, Har Tuv Hours...
לצפיה בפרטי המשרהצמצםסקירה כללית
Customer Support Agents & Team Lead Location: In-office, Har Tuv Hours: Full-time | 3:00 p.m.–12:00 a.m. (U.S. hours) | Flexibility for after-hours as needed What We’re Looking For: * A proactive, people-focused Customer Support Team Lead to guide our growing support team at Ephoca. * Someone who will thrive as the heart of our customer experience—leading a team that helps homeowners, contractors, and partners get fast, reliable HVAC support whenever they need it. * A natural leader who thrives in fast-paced environments and loves building systems that make teams and customers happier. Your Responsibilities: * Coach, motivate, and support a team of customer care reps, dispatchers, and service coordinators. * Set clear goals and KPIs for response time, resolution rate, and customer satisfaction. * Hold regular check-ins, reviews, and team training sessions to keep everyone growing and aligned. Oversee Operations * Manage all inbound and outbound calls, including service requests, warranty claims, and technical questions. * Coordinate with service techs and logistics to schedule field visits and parts deliveries efficiently. * Handle call routing, scheduling, and escalation to maintain smooth operations and coverage. * Monitor performance metrics and make real-time adjustments to improve results. Enhance the Customer Experience * Handle escalated cases and ensure every customer feels heard and cared for. * Gather and analyze feedback to identify recurring issues and improvement opportunities. * Refine call scripts, SOPs, and training materials to ensure consistent, high-quality service. What You Bring * 5+ years of experience leading customer service or call center teams. * Strong leadership and communication skills—you know how to inspire and guide others. * Hands-on experience with CRM and call center software (Zoho, Zoom, etc.). * Data-driven mindset with a passion for improving processes and performance. * Excellent problem-solving and conflict-resolution abilities. * Positive attitude, team spirit, and love for delivering top-notch customer care. To Apply: Send your resume to jobs@ephoca.com with “Customer Support Team Lead” in the subject line.
דרישות המשרה
* Coach, motivate, and support a team of customer care reps, dispatchers, and service coordinators. * Set clear goals and KPIs for response time, resolution rate, and customer satisfaction. * Hold regular check-ins, reviews, and team training sessions to keep everyone growing and aligned. Oversee Operations * Manage all inbound and outbound calls, including service requests, warranty claims, and t
משרה מס' 358750
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Senior Support & Compliance Agent – סוכן/ת תמיכה וציות בכיר/ה
פורסם לפני 2 שבועותשם החברה: Play Perfectמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Play Perfect is a fast-growing mobile gaming company that provides ent...
לצפיה בפרטי המשרהצמצםסקירה כללית
Play Perfect is a fast-growing mobile gaming company that provides entertainment to millions of users around the world. The company is headquartered in Tel Aviv. With a team of talented and passionate developers, designers, industry experts and gamers, Play Perfect is at the forefront of creating immersive gaming experiences that engage players on a whole new level. As we continue to grow, we are looking for a Senior Support & Compliance Specialist (Escalations Specialist) to join our Support team. In this role, you will serve as a key escalation point, handling complex player cases, ensuring regulatory compliance, and supporting the team with professional guidance and problem-solving. Responsibilities * Act as the main point of contact for player escalations and manage complex cases end-to-end. * Provide guidance and support to Support Agents on escalated and sensitive issues. * Collaborate closely with internal teams (Compliance, Payments, Product, etc.) to resolve escalations efficiently. * Handle advanced financial, KYC, and compliance-related cases with high accuracy. * Analyze escalated cases to identify trends, risks, and process gaps, and drive improvements. * Ensure clear documentation and communication of escalated cases and resolutions. Requirements * 2+ years of experience in customer support, operations, or compliance, with proven experience handling escalations. * Native / Fluent level English (verbal and written). * Strong problem-solving and decision-making skills. * Highly data-oriented with a strong analytical mindset * High attention to detail and strong organizational abilities. * Customer-focused mindset with the ability to handle sensitive situations professionally. * Ability to work independently and manage multiple priorities. Advantages * Experience using Zendesk, including Explore or other CRM systems. * Fluency in Hebrew.
דרישות המשרה
* Act as the main point of contact for player escalations and manage complex cases end-to-end. * Provide guidance and support to Support Agents on escalated and sensitive issues. * Collaborate closely with internal teams (Compliance, Payments, Product, etc.) to resolve escalations efficiently. * Handle advanced financial, KYC, and compliance-related cases with high accuracy. * Analyze escalated ca
משרה מס' 358749
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Customer Support Specialist – מומחה/ית תמיכת לקוחות
פורסם לפני 2 שבועותשם החברה: JobsSeekמיקום: נתניה סוג המשרה: משמרות
סקירה כללית
אוהב/ת לעזור לאנשים? הצטרפ/י אלינו ותהיה הקול שמרגיע לקוחות בזמן אמת! ...
לצפיה בפרטי המשרהצמצםסקירה כללית
אוהב/ת לעזור לאנשים? הצטרפ/י אלינו ותהיה הקול שמרגיע לקוחות בזמן אמת! חברת ביטוח נסיעות בינלאומית מובילה מגייסת נציג/ת שירות לקוחות במשמרות 24/7 – תפקיד שמשלב שליחות, אתגר מקצועי, ועבודה עם אנשים בזמן אמת, ברגעים הכי חשובים. מה כולל התפקיד? * מענה טלפוני, בצ'אט ובאימייל ללקוחות הנמצאים בחו"ל במצבי חירום * הטענת כרטיסי ביטוח בעת אירועים רפואיים או אובדן מזוודות * מתן מידע בנוגע לפוליסות, תביעות וכל שאלה אחרת * תקשורת עם גורמים רפואיים וספקים מרחבי העולם * עבודה בצוות דינמי, תומך ומוביל למה כדאי לך להצטרף אלינו? * אווירה משפחתית ופעילויות רווחה (ימי גיבוש, ערבי קריוקי, מסיבות, מתנות ועוד) * קייטרינג מסובסד, ביטוח נסיעות מוזל לעובדים ולמשפחות * הסעות במשמרות ללא תחבורה ציבורית (לילות, סופ"ש וחגים) * מסלול הכשרה מקצועי מלא ומקיף – על חשבון החברה, עם שכר מלא * מקום לגדול, להתקדם ולהשפיע באמת פרטים חשובים: * עבודה במשמרות גמישות – מינימום 4–5 משמרות בשבוע (כולל לילה וסופ"ש) * משמרות בוקר (7:45–16:00) / ערב (15:45–23:30) / לילה (23:30–8:00) + משמרות ביניים * הסעות מחדרה עד הרצליה בלילות וסופ"ש * זמינות לאזורי גיוס: חדרה, נתניה, הרצליה והסביבה * חובה: אנגלית ברמה טובה מאוד, שירותיות, רגישות ומקצועיות * יתרון: שפות נוספות, ניסיון בשירות לקוחות קורס הכשרה מלא של 3 שבועות במשרה מלאה (ראשון–חמישי 9:00–17:00) אנחנו כאן כדי לתמוך, להקשיב – ולעשות את זה טוב יותר מכל אחד אחר. הצטרף עכשיו
דרישות המשרה
לא צויין
משרה מס' 358748
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Fullstack Engineer – מהנדס/ת Fullstack
פורסם לפני 2 שבועותשם החברה: Residentמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Who We Are Resident is an industry leader in the Direct-to-Consumer (e...
לצפיה בפרטי המשרהצמצםסקירה כללית
Who We Are Resident is an industry leader in the Direct-to-Consumer (e-commerce) space. While our customers are primarily based in the US, our R&D, Product, and Data teams have been operating out of Tel Aviv since our founding. Our mission is simple: we are building a best-in-class e-commerce platform that leverages data and technology to create a competitive advantage for our brands. Starting from the marketing acquisition funnel and continuing through each customer’s journey, our tools and technology enable us to go the extra step to deliver a world-class customer experience. Our company is built around continuously improving our ability to introduce new customers to our products and wow them with exceptional experiences through the shopping and post-purchase journey. We love to use data and metrics to drive our decisions while keeping in mind that customers don’t speak in numbers and that each one should be treated as a member of our family. Oh, and by the way, you’ll get to work with a diverse group of experts around the globe. You can expect a hard-working team that understands how to create meaningful connections and complete great work virtually
– it’s in our nature! What We Do Our department is responsible for the backbone of the entire development process and infrastructure. We design, implement, and maintain the processes, methodologies, and technologies that allow and support the development of the Resident’s platform while upholding high standards of quality, performance, security, availability, and agility. What You’ll Be Doing We are looking for a Fullstack Engineer who brings strong ownership, clear communication, and a practical, can-do mindset. You’ll join the Commerce squad and build high-impact capabilities across our core commerce and internal platforms, including Admin experiences for Operations and Customer Support, as well as services that power pricing, promotions, product data, and order lifecycle flows. You’ll operate in a fast-paced environment with high engineering standards, partnering closely with Product, Engineering, DevOps, and cross-functional stakeholders to deliver meaningful outcomes. Roles And Responsibilities * Design and implement scalable front-end systems using React, Material UI, and atomic design patterns, focusing on reuse and consistency across the Admin experience * Design and implement scalable microservices with strong API contracts and maintainable architecture * Own features end-to-end: clarify requirements, propose technical designs, break down delivery, coordinate dependencies, ship, monitor, and iterate based on real usage and business impact * Contribute to event-driven commerce architecture: publish and consume events, design resilient workflows, handle retries and idempotency, and ensure data consistency across services * Work with MongoDB and other data stores as needed, designing schemas and access patterns that support scale, performance, and long-term maintainability * Work with AWS cloud infrastructure and production systems, including observability, deployments, and operational readiness Qualifications * 3+ years building server-side applications in JavaScript/TypeScript using Node.js frameworks such as NestJS or Express * 2+ years building user-facing features with React, including component-driven development and front-end architecture * Experience with state management (Zustand preferred) and building maintainable, testable UI flows * Experience with relational and NoSQL databases (PostgreSQL, MongoDB, or similar), including schema design and performance considerations * Strong understanding of RESTful APIs, service boundaries, and integration patterns in a microservices environment * Feature ownership experience: independently driving projects from early design through delivery, rollout, and post-launch improvements * Fluency in English and experience collaborating with globally distributed teams * Events infrastructure background: hands-on experience with event-driven systems and messaging (for example, Kinesis, SQS, SNS, EventBridge, Kafka), including reliability patterns like retries, dead-lettering, ordering considerations, and idempotency
– major plus * Experience with design systems and reusable UI patterns (Material UI experience preferred), including atomic design principles
– plus * Familiarity with modern development practices (unit and integration testing, CI/CD pipelines, code quality, observability)
– plusדרישות המשרה
* Design and implement scalable front-end systems using React, Material UI, and atomic design patterns, focusing on reuse and consistency across the Admin experience * Design and implement scalable microservices with strong API contracts and maintainable architecture * Own features end-to-end: clarify requirements, propose technical designs, break down delivery, coordinate dependencies, ship, moni
משרה מס' 358659
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Account Manager OEM – מנהל/ת לקוחות OEM
פורסם לפני 2 שבועותשם החברה: Bynet Data Communicationsמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Experienced Sales Professionals in the OEM Space – We’re Looking for Y...
לצפיה בפרטי המשרהצמצםסקירה כללית
Experienced Sales Professionals in the OEM Space – We’re Looking for You! Bynat Communications is seeking talented sales professionals to lead technology sales and create added value in cutting-edge tech environments. Responsibilities * Manage existing client accounts and develop new relationships with technology companies building computer-based products * Sell hardware components, technology solutions, and integration services within the OEM ecosystem * Identify and drive complex sales opportunities from start to finish – from prospecting to closing deals * Build long-term relationships with strategic clients * Negotiate with senior decision-makers and key stakeholders * Collaborate closely with internal teams: engineering, operations, procurement, and customer support Qualifications * 3–5 years of experience in OEM sales, electronic component distribution, or hardware solutions * Experience working with technology companies developing computer-based products * bility to manage complex negotiations with senior executives and close significant deals * Familiarity with the hardware and electronics supply chain * Previous ICT sales experience – a significant advantage * Established relationships with leading companies in technology and electronics * Academic background in technology or business administration – preferred * Excellent interpersonal skills and ability to build long-term business relationships * Strategic thinking and the ability to identify business potentia If you’re looking for a challenge in the OEM world, want to lead sales, and build relationships with leading technology companies, we invite you to join Bynat Communications and be part of an exciting journey!
דרישות המשרה
* Manage existing client accounts and develop new relationships with technology companies building computer-based products * Sell hardware components, technology solutions, and integration services within the OEM ecosystem * Identify and drive complex sales opportunities from start to finish – from prospecting to closing deals * Build long-term relationships with strategic clients * Negotiate with
משרה מס' 358316
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Customer Service Representative – נציג/ת שירות לקוחות
פורסם לפני 3 שבועותשם החברה: Confidentialמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Our client is a well-established global logistics company with offices...
לצפיה בפרטי המשרהצמצםסקירה כללית
Our client is a well-established global logistics company with offices strategically located across EMEA, the USA, and APAC, and a trusted reputation in the industry. The Customer Service Representative will join a small, collaborative team and manage cargo bookings for customers in Israel and abroad. The role includes handling a high volume of customer inquiries by email and phone, acting as the point of contact for providing service, support, and information to clients. This is an opportunity to join a stable, fast-growing company with an international work environment and strong professional development opportunities. The company offers an attractive salary and benefits package, including private health insurance, an extended travel budget, and more. Responsibilities * Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, tracing and ability to escalate complaints across several communications channels Identify and assess customers’ needs to achieve satisfaction. * Able to produce booking sheets the day before flights and priorities the load accordingly. * Update reservations according to manifest and support agents with required amendments. * Fill daily flight reports and log any discrepancies. * Build sustainable customer relationships through clear, open and interactive communication, providing accurate information, taking the extra mile to engage customers. * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. * Meet personal and entire team quota for airfreight booking and rates requests * Follow communication procedures, guidelines and policies. Job Requirements: * Prior experience in customer support roles ideally in a B2B environment * Customer support experience within the logistics or aviation industry – an advantage * Excellent written and verbal communication skills, with strong experience in phone-based customer support and active listening. * Customer-oriented, positive attitude, ability to adapt to different characters and take initiative in various situations. * Team player able to multi-task, prioritize, and manage time effectively with a strong work ethic * Familiarity with ERP and CRM systems * Available to work full-time, including one Friday per month * Languages: Hebrew and English
דרישות המשרה
* Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, traci
משרה מס' 355244
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Customer Support Team Lead – ראש צוות תמיכת לקוחות
פורסם לפני 3 שבועותשם החברה: Ephocaמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
Location: In-office, Har Tuv Hours: Full-time | 3:00 p.m.–12:00 a.m. (...
לצפיה בפרטי המשרהצמצםסקירה כללית
Location: In-office, Har Tuv Hours: Full-time | 3:00 p.m.–12:00 a.m. (U.S. hours) | Flexibility for after-hours as needed What We’re Looking For: * A proactive, people-focused Customer Support Team Lead to guide our growing support team at Ephoca. * Someone who will thrive as the heart of our customer experience—leading a team that helps homeowners, contractors, and partners get fast, reliable HVAC support whenever they need it. * A natural leader who thrives in fast-paced environments and loves building systems that make teams and customers happier. Your Responsibilities: Lead the Team * Coach, motivate, and support a team of customer care reps, dispatchers, and service coordinators. * Set clear goals and KPIs for response time, resolution rate, and customer satisfaction. * Hold regular check-ins, reviews, and team training sessions to keep everyone growing and aligned. Oversee Operations * Manage all inbound and outbound calls, including service requests, warranty claims, and technical questions. * Coordinate with service techs and logistics to schedule field visits and parts deliveries efficiently. * Handle call routing, scheduling, and escalation to maintain smooth operations and coverage. * Monitor performance metrics and make real-time adjustments to improve results. Enhance the Customer Experience * Handle escalated cases and ensure every customer feels heard and cared for. * Gather and analyze feedback to identify recurring issues and improvement opportunities. * Refine call scripts, SOPs, and training materials to ensure consistent, high-quality service. What You Bring: * 5+ years of experience leading customer service or call center teams. * Strong leadership and communication skills—you know how to inspire and guide others. * Hands-on experience with CRM and call center software (Zoho, Zoom, etc.). * Data-driven mindset with a passion for improving processes and performance. * Excellent problem-solving and conflict-resolution abilities. * Positive attitude, team spirit, and love for delivering top-notch customer care. To Apply: Send your resume to jobs@ephoca.com with “Customer Support Team Lead” in the subject line.
דרישות המשרה
Lead the Team * Coach, motivate, and support a team of customer care reps, dispatchers, and service coordinators. * Set clear goals and KPIs for response time, resolution rate, and customer satisfaction. * Hold regular check-ins, reviews, and team training sessions to keep everyone growing and aligned. Oversee Operations * Manage all inbound and outbound calls, including service requests, warranty
משרה מס' 354902
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Account Services Development Specialist – מומחה/ית פיתוח שירותי לקוח
פורסם לפני 3 שבועותשם החברה: Check Point Softwareמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
Why Join Us? We are looking for an Account Services Development Specia...
לצפיה בפרטי המשרהצמצםסקירה כללית
Why Join Us? We are looking for an Account Services Development Specialist to join our Account Services Team. We seek someone with a passion for thinking outside the box and a proactive approach to solving complex challenges with a commitment to continuous improvement. In this position, you will use your expertise in data analysis, project management, and data systems (such as SAP, Salesforce, Anaplan, and Power BI) to drive the success of projects across their full lifecycle and improve the company’s efficiency and abilities. You will collaborate closely with cross-functional teams to identify and implement solutions that provide top level customer support and improve productivity. Key Responsibilities * Initiate, design, build, and implement new processes/features to support customer service and data quality. * Lead projects and manage them throughout their entire lifecycle. * Review and analyze ongoing processes and provide ongoing reporting to identify trends, issues, and improvement levers. * Review and analyze data to identify bottlenecks and derive insights for improvements. Qualifications * B.A/M.A in Industrial Engineering/Economics or MBA degree – an advantage * 2+ year of experience in Project Management or an Analytical role. * Prior experience with SAP and Salesforce – an advantage. * Prior experience with Power BI is an advantage. * Team player with a strong desire to make an impact. * Strategic thinking and problem-solving. * Excellent English proficiency, both written and spoken. * Strong communication and presentation skills. * Detail-oriented with a strong drive for execution. * Ability to thrive in a fast-paced environment. * Training experience an advantage
דרישות המשרה
* Initiate, design, build, and implement new processes/features to support customer service and data quality. * Lead projects and manage them throughout their entire lifecycle. * Review and analyze ongoing processes and provide ongoing reporting to identify trends, issues, and improvement levers. * Review and analyze data to identify bottlenecks and derive insights for improvements. Qualifications
משרה מס' 354867
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VIP Customer Support – תמיכת לקוחות VIP
פורסם לפני 3 שבועותשם החברה: Ephocaמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
Job Title: VIP Customer Service Location: In-office, Har Tuv Hours: Fu...
לצפיה בפרטי המשרהצמצםסקירה כללית
Job Title: VIP Customer Service Location: In-office, Har Tuv Hours: Full-time | 3:00 p.m.–12:00 a.m. (U.S. hours) | Flexibility for after-hours as needed What We’re Looking For: * A proactive, people-focused Customer Support member to join our growing support team at Ephoca. * Someone who will thrive as the heart of our customer experience—leading a team that helps homeowners, contractors, and partners get fast, reliable HVAC support whenever they need it. * A natural leader who thrives in fast-paced environments and loves building systems that make teams and customers happier. * Coach, motivate, and support a team of customer care reps, dispatchers, and service coordinators. * Set clear goals and KPIs for response time, resolution rate, and customer satisfaction. Oversee Operations * Inbound and outbound calls, including service requests, warranty claims, and technical questions. * Coordinate with service techs and logistics to schedule field visits and parts deliveries efficiently. * Handle call routing, scheduling, and escalation to maintain smooth operations and coverage. * Monitor performance metrics and make real-time adjustments to improve results. Enhance the Customer Experience * Handle escalated cases and ensure every customer feels heard and cared for. * Gather and analyze feedback to identify recurring issues and improvement opportunities. * Refine call scripts, SOPs, and training materials to ensure consistent, high-quality service. * Strong leadership and communication skills—you know how to inspire and guide others. * Hands-on experience with CRM and call center software (Zoho, Zoom, etc.). * Excellent problem-solving and conflict-resolution abilities. * Positive attitude, team spirit, and love for delivering top-notch customer care. To Apply: Send your resume to jobs@ephoca.com with “Customer Support Team Lead” in the subject line.
דרישות המשרה
לא צויין
משרה מס' 354694
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Retail Development Specialist – מומחה/ית פיתוח קמעונאי
פורסם לפני 3 שבועותשם החברה: Woltמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity a...
לצפיה בפרטי המשרהצמצםסקירה כללית
About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As a Retail Development Specialist (ReS), you will play a key role in driving the growth and success of Wolt’s Shopping business. You will take ownership of several shopping verticals (typically 1-3, depending on size and complexity), such as Fashion, Electronics, Home, Kids & Toys, viewing each vertical as an end-to-end ecosystem. This includes understanding its structure, identifying growth drivers, spotting challenges and opportunities, and leading its overall development. You will act as the main point of contact and account manager for the most impactful partners within your verticals, balancing business growth with strong operational execution. As part of the Shopping team
– Wolt Israel’s growth engine beyond food and restaurants
– you will work closely with partners to ensure long-term success on the platform, from onboarding through ongoing development and optimization. The Retail Development Specialist role is 100% position. Day-to-day in this role, you’ll: * Own and lead the growth of assigned shopping verticals, identifying opportunities, bottlenecks, and key levers for scale. * Manage and develop the most strategic partners within each vertical, acting as their account manager and driving both growth and operational excellence. * Lead onboarding processes for new retail partners, from contract signing to go-live and full implementation of Wolt’s tools and services. * Drive partner growth initiatives, including catalog optimization, assortment expansion, promotional planning, and commercial initiatives. * Ensure high operational quality across partners, including availability, preparation times, catalog management, store operations, and storefront visibility on the platform. * Provide day-to-day partner support by solving problems, improving processes, and ensuring an excellent overall partner experience. * Monitor performance metrics and work with partners to continuously improve business results. Our humble expectations * 1–4 years of experience in account management, customer support, retail operations, or related roles. * Bachelor's degree in Business Administration, Economics, Industrial Engineering,or other related field- Must * Interest in retail and digital platforms. * Strong organizational and communication skills. * Service-oriented mindset with a proactive approach. * Comfortable with multitasking and learning new systems. * Fluent in Hebrew and English. What we offer * A unique opportunity to grow your career in one of the fastest-growing tech companies in Europe. * Hands-on learning and professional development with supportive teammates. * Exposure to Enterprise partner management and retail operations. * The chance to make a tangible impact across shopping verticals and key retail networks on Wolt. * Great benefits and clear growth opportunities. Next steps If this sounds like your next career step, we’d love you to apply! We review applications on a rolling basis, and the process typically includes an interview with Talent Acquisition, a conversation with the hiring manager, an interview with a senior leader, a practical assignment to showcase your skills, and reference checks. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.דרישות המשרה
לא צויין
משרה מס' 354625
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Vice President of Customer Success Operations – סמנכ"ל/ית אופרציית הצלחת לקוחות
פורסם לפני 3 שבועותשם החברה: iLeadX - Executive searchמיקום: IL (ישראל ארצי) סוג המשרה: משרה מלאה
סקירה כללית
A high-growth Fintech company is transforming the way merchants handle...
לצפיה בפרטי המשרהצמצםסקירה כללית
A high-growth Fintech company is transforming the way merchants handle payment disputes through advanced AI and automation, enabling global businesses to recover lost revenue and simplify complex financial workflows. With ambitious growth plans and a strong product foundation, the organization is seeking an experienced and highly methodical Vice President of Customer Success Operations to join its executive leadership team. This role is intended for a senior operations leader capable of designing and executing scalable operating models across onboarding and delivery, customer support, and ongoing customer operations. This position is a cornerstone of the company’s long-term scale strategy. The Vice President of Commercial Operations will build and lead the commercial operational backbone that directly influences all major business KPIs
– from enterprise readiness and operational efficiency to customer experience and retention. The role will shape how the company delivers value to customers at scale and will be responsible for building a world-class commercial organization to support growth in 2026 and beyond. A strong emphasis will be placed on leveraging AI and automation to drive efficiency, reduce manual processes, and enable smarter, data-driven decision-making across all commercial operations. Your Mission: ● Build and manage support, onboarding, and customer ops teams and introduce professional execution standards, documentation, accountability frameworks and operating rhythms ● Recruit, mentor and develop top operational talent ● Own the full delivery cycle from pre-sale through scoping SoWs, delivering customer solutions, going live and ongoing needs
– ensure customer satisfaction ● Identify operational risks, bottlenecks and delivery gaps early and resolve them proactively ● Own response and resolution SLAs, onboarding SLAs and all operational quality measures ● Shorten days to onboard new customers ● Build a scalable operating system that will enable the company to support large enterprise customers with predictability, quality and speed. ● Partner closely with CS, Product and Engineering to ensure customer challenges turn into structured operational improvements and long-term product enhancements. ● Implement and champion AI-driven tools and automation across onboarding, support, workflows, and reporting to increase speed, accuracy, and operational capacity. Qualifications: ● 10+ years of experience in B2B Enterprise Operations / Delivery / Customer Operations, with 3+ years in a VP or Senior Director role ● Strong people leader who builds high-performing, empowered teams ● Collaborative, transparent, kind, and direct. ● Proven success building Operations teams from the ground up ● Organized, proactive and methodic manager with obsession for metrics, optimization, and delivering results on budget and SLA ● Deep understanding in technology ● Demonstrated experience in large scale delivery, solution customization to large enterprises or other large scale technical project management in an Enterprise environment ● Experience implementing AI or automation tools within operational environments (support, onboarding, analytics, workflow optimization)
– must ● Experience building, training and managing customer support teams ● Experience collaborating with R&D and Product leaders ● Domain familiarity in Fintech, Payments, or Fraud preferred. ● Native English; additional languages are an advantage.דרישות המשרה
● 10+ years of experience in B2B Enterprise Operations / Delivery / Customer Operations, with 3+ years in a VP or Senior Director role ● Strong people leader who builds high-performing, empowered teams ● Collaborative, transparent, kind, and direct. ● Proven success building Operations teams from the ground up ● Organized, proactive and methodic manager with obsession for metrics, optimization, an
משרה מס' 354614
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Customer Support Team Lead – ראש צוות תמיכת לקוחות
פורסם לפני 3 שבועותשם החברה: UR Tech Jobsמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Customer Support Team Lead | Tel Aviv, Israel We are seeking a Custome...
לצפיה בפרטי המשרהצמצםסקירה כללית
Customer Support Team Lead | Tel Aviv, Israel We are seeking a Customer Support Team Lead to manage a small team of representatives supporting users of our wedding guest management platform. In this role, you’ll oversee daily operations, guide your team in handling client inquiries, and ensure a high standard of customer satisfaction. What You’ll Do * Lead and mentor a team of Customer Support Representatives. * Oversee incoming calls and ensure timely, effective resolutions. * Monitor performance, provide coaching, and implement best practices. * Act as an escalation point for complex customer issues. What We’re Looking For * Previous experience in customer support, with leadership or team management experience. * Strong communication and problem-solving skills in Hebrew. * Ability to manage multiple priorities in a fast-paced environment.
דרישות המשרה
לא צויין
משרה מס' 354500
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חלקית במגוון מרפאות ברחבי הארץ מה אנחנו מציעים
פורסם לפני 4 שבועותשם החברה:מיקום: אשדוד סוג המשרה: משרה חלקית
סקירה כללית
למכבי טבעי מקבוצת מכבי שירותי בריאות דרוש/ה מתאמ/ת שירות לעבודה במשרה ...
לצפיה בפרטי המשרהצמצםסקירה כללית
למכבי טבעי מקבוצת מכבי שירותי בריאות דרוש/ה מתאמ/ת שירות לעבודה במשרה חלקית במגוון מרפאות ברחבי הארץ מה אנחנו מציעים? גמישות במשמרות ואיזון בית עבודה כרטיס סיבוס יציבות תעסוקתית בארגון בריאות גדול מתנות בחגים ואירועים אישיים הפרשות מוגדלות לפנסיה ביטוח בריאות פרטי וקרן השתלמות בותק של שנה חופשת מחלה מהיום הראשון תקנים ב: תל אביב, מעלה אדומים, רעננה, אשדוד, רמת השרון, הרצליה, פתח תקווה, מודיעין, קרית אונו, כפר ורדים + מעלות קורות חיים למייל בציון האזור המבוקש
דרישות המשרה
דרוש/ה מתאמ/ת שירות לעבודה במשרה חלקית במגוון מרפאות ברחבי הארץ מה אנחנו מציעים
משרה מס' 354244
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** התפקיד כולל סיוע במוקד מערכות מידע ומתן תמיכה במערכות הארגון
פורסם לפני 4 שבועותשם החברה: Mertens MalamTeam מגייסת Help Desk לארגון רפואי באזור הדרום*מיקום: אזור הדרום סוג המשרה: משרה מלאה
סקירה כללית
**חברת Mertens MalamTeam מגייסת Help Desk לארגון רפואי באזור הדרום** *...
לצפיה בפרטי המשרהצמצםסקירה כללית
**חברת Mertens MalamTeam מגייסת Help Desk לארגון רפואי באזור הדרום** ** ** **תיאור המשרה:** התפקיד כולל סיוע במוקד מערכות מידע ומתן תמיכה במערכות הארגון. הפעלת מערכות מחשוב ומערכות סיוע ותמיכה, קבלת קריאות, טיפול בתקלות וניתוב הפניות לגורמים מקצועיים רלוונטיים. ** ** **דרישות התפקיד:** • ניסיון של שנה לפחות בתמיכה במערכות מידע / מערכות מחשוביות • ניסיון בפתרון תקלות מחשוב • נכונות לביצוע כוננויות ** ** **להגשת מועמדות:** לשליחת קורות חיים היכנסו לקישור הבא: או שלחו קורות חיים ישירות לכתובת המייל:
דרישות המשרה
דרישות התפקיד:** • ניסיון של שנה לפחות בתמיכה במערכות מידע / מערכות מחשוביות • ניסיון בפתרון תקלות מחשוב • נכונות לביצוע כוננויות ** ** **להגשת מועמדות:** לשליחת קורות חיים היכנסו לקישור הבא: או שלחו קורות חיים ישירות לכתובת המייל:
משרה מס' 354179
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איש/אשת Help Desk
פורסם לפני 4 שבועותשם החברה: ABRAמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק ...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק תמיכה טכנית מתקדמת בסביבת ארגון מורכבת. התפקיד דורש יכולות גבוהות באיתור ופתרון תקלות, תודעת שירות גבוהה, ויכולת עבודה עצמאית תחת לחץ. תחומי אחריות מרכזיים: מתן תמיכה טכנית למשתמשי קצה בסביבה ארגונית רחבת היקף אבחון ופתרון תקלות מורכבות במערכות הפעלה, יישומים ושירותים ארגוניים תמיכה בסביבות מבוססות Windows, Microsoft 365 ויישומי Office ניהול וטיפול בסביבות משתמש הכוללות Active Directory, מערכות דוא״ל, מכשירים ניידים ו
• VDI עבודה שוטפת מול צוותי IT פנימיים, ספקים ונותני שירות לפתרון תקלות בצורה יעילה מינימום ניסיון של שנתיים בתפקידי תמיכת IT ניסיון בתמיכה במשתמשים בארגונים ניסיון בעבודה בסביבת Service Desk או תמיכת IT ארגונית ידע מעמיק ויכולת גבוהה באיתור ופתרון תקלות ב־Windows 10 / Windows 11 / Microsoft 365 ויישומי Office (2010 / 2016 / 365) ניסיון מעשי בעבודה עם Active Directory ו־Microsoft Exchange / מערכות דוא״ל ארגוניות היכרות עם סביבות מובייל (iOS / Android) ניסיון בעבודה עם סביבות VDI (Citrix / VMware
• יתרון)דרישות המשרה
לא צויין
משרה מס' 353059
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איש/אשת Help Desk
פורסם לפני 4 שבועותשם החברה: ABRAמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק ...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק תמיכה טכנית מתקדמת בסביבת ארגון מורכבת. התפקיד דורש יכולות גבוהות באיתור ופתרון תקלות, תודעת שירות גבוהה, ויכולת עבודה עצמאית תחת לחץ. תחומי אחריות מרכזיים: מתן תמיכה טכנית למשתמשי קצה בסביבה ארגונית רחבת היקף אבחון ופתרון תקלות מורכבות במערכות הפעלה, יישומים ושירותים ארגוניים תמיכה בסביבות מבוססות Windows, Microsoft 365 ויישומי Office ניהול וטיפול בסביבות משתמש הכוללות Active Directory, מערכות דוא״ל, מכשירים ניידים ו
• VDI עבודה שוטפת מול צוותי IT פנימיים, ספקים ונותני שירות לפתרון תקלות בצורה יעילה מינימום ניסיון של שנתיים בתפקידי תמיכת IT ניסיון בתמיכה במשתמשים בארגונים ניסיון בעבודה בסביבת Service Desk או תמיכת IT ארגונית ידע מעמיק ויכולת גבוהה באיתור ופתרון תקלות ב־Windows 10 / Windows 11 / Microsoft 365 ויישומי Office (2010 / 2016 / 365) ניסיון מעשי בעבודה עם Active Directory ו־Microsoft Exchange / מערכות דוא״ל ארגוניות היכרות עם סביבות מובייל (iOS / Android) ניסיון בעבודה עם סביבות VDI (Citrix / VMware
• יתרון)דרישות המשרה
לא צויין
משרה מס' 353040
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איש/אשת Help Desk
פורסם לפני 4 שבועותשם החברה: ABRAמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק ...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק תמיכה טכנית מתקדמת בסביבת ארגון מורכבת. התפקיד דורש יכולות גבוהות באיתור ופתרון תקלות, תודעת שירות גבוהה, ויכולת עבודה עצמאית תחת לחץ. תחומי אחריות מרכזיים: מתן תמיכה טכנית למשתמשי קצה בסביבה ארגונית רחבת היקף אבחון ופתרון תקלות מורכבות במערכות הפעלה, יישומים ושירותים ארגוניים תמיכה בסביבות מבוססות Windows, Microsoft 365 ויישומי Office ניהול וטיפול בסביבות משתמש הכוללות Active Directory, מערכות דוא״ל, מכשירים ניידים ו
• VDI עבודה שוטפת מול צוותי IT פנימיים, ספקים ונותני שירות לפתרון תקלות בצורה יעילה מינימום ניסיון של שנתיים בתפקידי תמיכת IT ניסיון בתמיכה במשתמשים בארגונים ניסיון בעבודה בסביבת Service Desk או תמיכת IT ארגונית ידע מעמיק ויכולת גבוהה באיתור ופתרון תקלות ב־Windows 10 / Windows 11 / Microsoft 365 ויישומי Office (2010 / 2016 / 365) ניסיון מעשי בעבודה עם Active Directory ו־Microsoft Exchange / מערכות דוא״ל ארגוניות היכרות עם סביבות מובייל (iOS / Android) ניסיון בעבודה עם סביבות VDI (Citrix / VMware
• יתרון)דרישות המשרה
לא צויין
משרה מס' 353032
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איש/אשת Help Desk
פורסם לפני 4 שבועותשם החברה: ABRAמיקום: IL (ישראל ארצי) סוג המשרה: פרילנסר
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק ...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
הזדמנות להצטרף לצוות תמיכת IT מקצועי המספק תמיכה טכנית מתקדמת בסביבת ארגון מורכבת. התפקיד דורש יכולות גבוהות באיתור ופתרון תקלות, תודעת שירות גבוהה, ויכולת עבודה עצמאית תחת לחץ. תחומי אחריות מרכזיים: מתן תמיכה טכנית למשתמשי קצה בסביבה ארגונית רחבת היקף אבחון ופתרון תקלות מורכבות במערכות הפעלה, יישומים ושירותים ארגוניים תמיכה בסביבות מבוססות Windows, Microsoft 365 ויישומי Office ניהול וטיפול בסביבות משתמש הכוללות Active Directory, מערכות דוא״ל, מכשירים ניידים ו
• VDI עבודה שוטפת מול צוותי IT פנימיים, ספקים ונותני שירות לפתרון תקלות בצורה יעילה מינימום ניסיון של שנתיים בתפקידי תמיכת IT ניסיון בתמיכה במשתמשים בארגונים ניסיון בעבודה בסביבת Service Desk או תמיכת IT ארגונית ידע מעמיק ויכולת גבוהה באיתור ופתרון תקלות ב־Windows 10 / Windows 11 / Microsoft 365 ויישומי Office (2010 / 2016 / 365) ניסיון מעשי בעבודה עם Active Directory ו־Microsoft Exchange / מערכות דוא״ל ארגוניות היכרות עם סביבות מובייל (iOS / Android) ניסיון בעבודה עם סביבות VDI (Citrix / VMware
• יתרון)דרישות המשרה
לא צויין
משרה מס' 352985
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תומכ/ת Help Desk
פורסם לפני 4 שבועותשם החברה: Ness Technologiesמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ ל • Ness דרוש/ה תומכ/ת Help Desk להשתלבות ב...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
ל
• Ness דרוש/ה תומכ/ת Help Desk להשתלבות בצוות התמיכה. התפקיד כולל מתן תמיכה טלפונית פנים ארגונית למשתמשי הקצה בארגון. סביבת עבודה מאתגרת, מעניינת ומעשירה. משרה מלאה, במשמרות, בתל אביב. דרישות: השכלה בתחום המחשוב
• חובה. ניסיון קודם בתפקיד תמיכה טכנית
• יתרון משמעותי.דרישות המשרה
השכלה בתחום המחשוב
• חובה. ניסיון קודם בתפקיד תמיכה טכנית
• יתרון משמעותי.
משרה מס' 352710
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דרוש/ה אחראי/ת משמרת Help Desk לחברה קמעונאית בחולון
פורסם לפני 4 שבועותשם החברה: Experis ITRמיקום: IL (ישראל ארצי) סוג המשרה: משמרות
סקירה כללית
^^משרה זו נלקחה מ INDEED^^ במסגרת התפקיד: • ניהול זמינות והפסקות • נית...
לצפיה בפרטי המשרהצמצםסקירה כללית
^^משרה זו נלקחה מ INDEED^^
במסגרת התפקיד:
• ניהול זמינות והפסקות
• ניתוב קריאות מהפורטל לתומכים ולקבוצות רלוונטיות
• הזנת תדריך יומי ומבחנים באמצעות מערכת ניהל ידע
• הגדרת תקלות רוחביות וזמני עומס
• ביצוע בקרה כמותית ואיכותית יומיומית online על עבודת התומכים
• סידור עבודה וניהול כ"א
• נכונות לעבודה במשמרות דרישות:
• ניסיון כתומך/ת טכני/ת
• חובה
• יכולת עמידה בלוחות זמנים ומצבי לחץ תוך ביצוע מספר משימות במקביל
• הנעת צוות לעמידה ביעדים
• ניהול המהלך התקין של המשמרת, סמכותיות ואחריות אישית
• תודעת שירות גבוהה
• יחסי אנוש טובים
• ניסיון ו/או רקע בתחום הטכנולוגיה והתשתיות
• יתרון משמעותי
• ניסיון בתור אחראי/ת משמרת
• יתרון משמעותידרישות המשרה
• ניסיון כתומך/ת טכני/ת
• חובה
• יכולת עמידה בלוחות זמנים ומצבי לחץ תוך ביצוע מספר משימות במקביל
• הנעת צוות לעמידה ביעדים
• ניהול המהלך התקין של המשמרת, סמכותיות ואחריות אישית
• תודעת שירות גבוהה
• יחסי אנוש טובים
• ניסיון ו/או רקע בתחום הטכנולוגיה והתשתיות
• יתרון משמעותי
• ניסיון בתור אחראי/ת משמרת
• יתרון משמעותי
משרה מס' 352625
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Customer Support Team Lead – ראש צוות תמיכת לקוחות
פורסם לפני 4 שבועותשם החברה: UR Tech Jobsמיקום: תל אביב-יפו סוג המשרה: משרה מלאה
סקירה כללית
Customer Support Team Lead | Tel Aviv, Israel We are seeking a Custome...
לצפיה בפרטי המשרהצמצםסקירה כללית
Customer Support Team Lead | Tel Aviv, Israel We are seeking a Customer Support Team Lead to manage a small team of representatives supporting users of our wedding guest management platform. In this role, you’ll oversee daily operations, guide your team in handling client inquiries, and ensure a high standard of customer satisfaction. What You’ll Do * Lead and mentor a team of Customer Support Representatives. * Oversee incoming calls and ensure timely, effective resolutions. * Monitor performance, provide coaching, and implement best practices. * Act as an escalation point for complex customer issues. What We’re Looking For * Previous experience in customer support, with leadership or team management experience. * Strong communication and problem-solving skills in Hebrew. * Ability to manage multiple priorities in a fast-paced environment.
דרישות המשרה
לא צויין
משרה מס' 351479