סקירה כללית
About The Position We are looking for a Solution Architect to support sales teams throughout the various sales phases. Acts as a technical expert, and expected to collaboratewith sales and support teams, to ensure the feasibility of proposed tailored solutions, and their compatibility with customer needs. You will be working on cutting-edge technologies related to cybersecurity and cloud, including supporting Cloud Infrastructure and Services, while serving to protect the most secure sites in the world. Responsibilities Working closely with sales teams on proposals and sales presentations. Acting as a technical expert in meetings with customers and prospects. Collaborating with customers to advise effective solutions incorporating our products. Comprehending customer needs and devise solution requirements. Collaborate with the Support team and assist with technical evaluations. Answering customer requests for information as well as proposal requests. Deploy middleware and infrastructure solutions in Waterfall’s Unidirectional Gateway Technology Develop requirements and turn them into functional solutions. Presenting proposals to customers alongside members of sales teams. Executing Demos and POCs on customer site. Diagnose, analyze, and resolve system issues, including root cause analysis and detailed reporting to customers Requirements Mandatory Team player 3–5 years of experience as a Pre-sale, Technical Support Engineer or in a similar customer-facing technical role. Deep knowledge of Networking and IT Expertise in troubleshooting software and hardware issues Fluent English – speaking, reading, and writing Good knowledge of Windows and Linux Availability for traveling – approx. 20% of the time Hands-on experience Customer facing experience Advantages Familiarity with OT Networks and SCADA systems Database knowledge: MSSQL, MySQL, Oracle, Postgres, Maria DB, etc. Scripting capabilities Experience responding to tenders
דרישות המשרה
Working closely with sales teams on proposals and sales presentations. Acting as a technical expert in meetings with customers and prospects. Collaborating with customers to advise effective solutions incorporating our products. Comprehending customer needs and devise solution requirements. Collaborate with the Support team and assist with technical evaluations. Answering customer requests for inf
