סקירה כללית
^^משרה זו נלקחה מ INDEED^^
At Justt, we are redefining the chargeback industry with AI
• driven automation, helping merchants reclaim their revenue. As we continue our rapid global expansion, we are looking for a hands
• on builder to join us as a Senior Commercial Enablement & Automation Manager. Reporting directly to the VP of Commercial Operations, you will be the architect of our scalability, stepping into a critical role designed to transform manual, fragmented workflows into a high
• performance operational machine. This isn’t a traditional management role; it’s a high
• impact leadership position focused on execution and foundation
• building. Your mission will be to bridge the gap between our current growth and our future scale. You’ll collaborate across Sales, Marketing, and R&D to design structured processes from the ground up, with a heavy emphasis on automation and self
• service capabilities. By reducing manual dependencies and creating a seamless experience for both our team and our customers, you will play a pivotal role in ensuring Justt scales sustainably while maintaining the operational excellence our clients expect. Requirements: Must
• have: Experience in Support Operations, Customer Success Operations, or similar operational environments Proven experience in building and structuring processes and workflows Hands
• on experience with automation tools and/or AI
• driven solutions Strong systems thinking and ability to translate complexity into structured, scalable processes High level of ownership and ability to work independently Nice
• to
• have: Experience in SaaS or fintech environments Experience working with CRM and support systems (e.g., Salesforce, Freshdesk,Jira.) Experience working cross
• functionally with Product, R&D, Sales, or Marketing teams Familiarity with incident management or operational excellence practices
דרישות המשרה
Must
• have: Experience in Support Operations, Customer Success Operations, or similar operational environments Proven experience in building and structuring processes and workflows Hands
• on experience with automation tools and/or AI
• driven solutions Strong systems thinking and ability to translate complexity into structured, scalable processes High level of ownership and ability to work indep
