סקירה כללית
^^משרה זו נלקחה מ Career^^JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$3361.htmld Pledge for Success: We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: Patrols casino and/or is assigned to designated rotating posts throughout each shift. Primary Duties and Responsibilities: Promotes superior guest service. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. Exhibits a professional appearance, attitude, and overall demeanor. Protects patrons and employees from illegal activity and in times of emergency. Safeguards money and assets transported to and from and within the gaming facility and cashier/cage departments. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains incident report writing. Verifies jackpot payouts and hopper re
• fills. Fire command monitoring and reporting. Maintains confidentiality of sensitive information. Performs other duties as assigned. Minimum Qualifications: High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment. Must have a desire to assist guests and treat all guests in a consistently positive manner. Must be able to write detailed reports in a clear and concise manner. Must be able to work various shifts and flexible hours. Must be able to stand and walk for long periods of time throughout an 8
• hour shift. Must be able to work inside and outside year around. Must possess a valid Driver’s License. Must be willing to work in a smoking environment. Must be willing to adhere to company health and safety measures. Preferred Qualifications: One (1) years’ experience in a high
• volume guest service position with exceptional service skills. Swing Shift Hours: 4:00 p.m. 12:00 a.m. Midnight Weekends & Holidays Required, If Scheduled Work Shift: Swing (United States of America) Regular Knock, knock. Hear that sound? That’s opportunity! Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, developed by the Cowlitz Tribe, is the Pacific Northwest’s premier gaming, dining, entertainment, and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 18 different restaurants, bars, and retail outlets; and a 2,500
• seat meeting and entertainment venue hosting nationally recognized performances. In the Spring of 2023, ilani will open the doors to a 14
• story luxury hotel, featuring nearly 300 rooms, a top floor restaurant and indoor
• outdoor pool experience.
דרישות המשרה
Promotes superior guest service. Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. Exhibits a professional appearance, attitude, and overall demeanor. Protects patrons and employees from illegal activity and in times of emergency. Safeguards money and assets transported to and from and within the gaming fa