סקירה כללית
We are looking for an experienced, highly skilled handson IT Team Lead to guide our IT operations. In this role, you will lead a small team, manage daytoday IT activities, and ensure that the company’s technology environment is reliable, secure, and supports business and R&D needs. You will work closely with managers, users, and DevOps teams to deliver efficient IT services and continuous improvements. Responsibilities * Lead and mentor the IT team (helpdesk, systems, infrastructure). * Oversee daily IT operations, ensuring high availability and smooth service delivery. * Prioritize and manage incoming requests, incidents, and escalations. * Manage IT infrastructure, including networks, servers, identity management, and enduser computing. * Ensure security of data, network access, and backup systems in alignment with SOC 2 Type II and internal security policies. * Implement and enforce IT procedures, standards, and best practices. * Support disaster recovery planning, testing, and execution. * Collaborate with R&D and DevOps teams to support development environments and related tooling. * Coordinate hardware and software lifecycle activities (procurement, upgrades, deployments). * Drive improvements in internal applications and enduser experience. * Lead IT-related projects such as system upgrades, cloud integration, and infrastructure improvements. * Lead the compliance efforts (SOC 2, ISO, etc.) and support internal and external audits. Requirements * 8+ years of experience in IT operations, systems administration, and/or supporting engineering teams in global companies. * 2–3 years of experience leading IT teams or supervising technical staff. * Strong understanding of computer systems, networking, security, firewalls, virtualization, identity management, Windows, and Linux. * Experience with cloud-based IT solutions (AWS, GCP, or Azure). * Exceptional customer service orientation and a hands-on, “can-do” attitude. * Fluent English (written and spoken). * Bachelor’s degree in Computer Science, Information Technology, or equivalent—advantage. * Experience supporting compliance standards (SOC 2, ISO) – advantage. * Ability to balance business needs, operational practicality, and security considerations.
דרישות המשרה
* Lead and mentor the IT team (helpdesk, systems, infrastructure). * Oversee daily IT operations, ensuring high availability and smooth service delivery. * Prioritize and manage incoming requests, incidents, and escalations. * Manage IT infrastructure, including networks, servers, identity management, and enduser computing. * Ensure security of data, network access, and backup systems in alignment
