סקירה כללית
The Phoenix Insurance Company Ltd. is one of Israel’s leading financial groups, offering a broad range of insurance, pension, savings, and investment solutions. As a company that places strong emphasis on innovation and digital transformation, The Phoenix continuously develops advanced digital platforms to enhance customer experience and streamline business processes. We are looking for a Digital Product Manager to join our Digital Department and become an integral part of our operation. What you’ll do?
• End-to-end ownership of a digital product within the financial and insurance ecosystem, with the goal of generating meaningful business impact.
• Managing the full product lifecycle—from concept and ideation, through market and competitor research, functional specification, and UX planning, to development collaboration, testing, rollout, and ongoing optimization.
• Leading user experience planning, customer journey mapping, background research, performance measurement, and continuous monitoring of business KPIs. What are we looking for?
• Strong familiarity with the financial and insurance sectors.
• Deep understanding of customer needs and experience with advanced methodologies for designing user experiences (such as design thinking), including customer journey planning.
• Proven experience and strong knowledge in UX/UI and user experience design.
• Hands-on experience in managing digital product projects involving close collaboration with product managers.
• Experience working in matrix environments with multiple stakeholders, including digital teams, CRM systems, automation, IVR, and HR systems.
• Experience leading processes related to product enhancement, service, and sales.
• Ability to work under pressure and manage multiple priorities. Why join us? Join a leading financial group that combines stability with innovation, offers real opportunities for growth, and values people, impact, and long-term success. Full-time, Sunday-Thursday, 9 hours per day, hybrid Rishon LeZion, The 1000 complex, adjacent to Moshe Dayan Railway
דרישות המשרה
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