סקירה כללית
Location: Yad Binyamin Job Description: * Strategic Relationship Management: Manage long-term customer relationships from a strategic perspective, working in close collaboration with the organizations senior management. * Customer Experience: Improve and enhance the overall customer service experience. * Issue Resolution: Monitor and track customer issues through to full resolution. * Sales Growth: Identify upselling and cross-selling opportunities within the existing client portfolio. * Portfolio Management: Manage the product portfolio for assigned accounts. * Budget & Commercial Goals: Manage approved budgets, including meeting commercial targets and KPIs. * Supply Chain Risk Management: Identify risks within the supply chain and proactively find alternatives/solutions. * Cross-functional Collaboration: Partner with various internal departments to promote products and solutions for clients. * Client Engagement: Maintain ongoing communication and interactions tailored to the clients specific needs. * Data Analysis: Analyze statistics and compile accurate performance reports for clients. Requirements * Education: B.Sc. or Practical Engineer in Industrial Engineering and Management / Academic Degree – Mandatory. * Experience: Proven experience working with executive-level clients, as well as project managers, procurement, and engineering departments (both internally and externally) – Mandatory. * Seniority: At least 2-3 years of experience in a similar role. * Industry Background: Experience in engineering, product-based companies, or sub-contractors specializing in manufacturing, integration, and electro-mechanical assembly. * Negotiation: Proven experience in complex negotiations. * Financial Literacy: Experience in product profitability analysis. * Pricing: Experience in reviewing pricing models and submitting formal quotes (RFPs/RFQs) to clients. * Technical Knowledge: Expertise in relevant technological fields and proficiency in supply chain processes. * Languages: Fluent Hebrew and English. * Systems: Proficiency in ERP software. * Technical Skills: Ability to read technical drawings/blueprints – Advantage. * Soft Skills: Excellent interpersonal skills, systemic vision, service-oriented approach, high energy, and ambition.
דרישות המשרה
* Education: B.Sc. or Practical Engineer in Industrial Engineering and Management / Academic Degree – Mandatory. * Experience: Proven experience working with executive-level clients, as well as project managers, procurement, and engineering departments (both internally and externally) – Mandatory. * Seniority: At least 2-3 years of experience in a similar role. * Industry Background: Experience in
