סקירה כללית
Company Description Wobi Ltd. is Israel’s leading online insurance comparison platform and brokerage service. As a trusted market leader, Wobi enables users to easily compare and purchase auto, travel, home, and mortgage insurance policies through a seamless digital experience. Serving over 15% of Israel’s car owners, Wobi provides transparent, data‑driven, and efficient support throughout the entire insurance journey. With a comprehensive and continuously updated database, Wobi’s Monthly Insurance Price Index has become an industry benchmark, influencing trends and shaping the future of insurance in Israel. Role Description Looking for a meaningful role where you can truly help people during crucial moments? If you’re service‑oriented, organized, and confident making real‑time decisions — this role is for you! As a Claims Representative, you will manage the full life cycle of insurance claims while delivering an outstanding customer experience. You’ll play a key role in guiding customers through the process and ensuring claims are handled efficiently and professionally. What You’ll Do * Handle claims end‑to‑end — from initial submission to case closure * Provide personal guidance and exceptional service to customers * Communicate regularly with policyholders, appraisers, garages, and insurance companies * Make real‑time decisions and proactively update customers on claim status * Work toward clear performance targets and collaborate with internal and external stakeholders Qualifications Previous experience as a Claims Representative — Advantage Experience with Life/Pension/General claims — Advantage Experience handling Home Insurance claims — Advantage
דרישות המשרה
Previous experience as a Claims Representative — Advantage Experience with Life/Pension/General claims — Advantage Experience handling Home Insurance claims — Advantage
