סקירה כללית
Company Overview: PayPlus, based in Holon, Israel, specializes in innovative financial solutions, including credit card clearing and payment services for businesses. We prioritize professionalism, fairness, and reliability in delivering top-tier services. Position: Customer Support Specialist Job Summary: Join our dynamic team to provide technical and applicative support to clients. You’ll offer real-time solutions, deliver training, collaborate with R&D and project managers, and guide clients through advanced systems. Key Responsibilities: * Providing our users with an outstanding customer experience
– our mission is to make every interaction secure and seamless. * Offering amazing customer service via emails, and calls. * Conduct training sessions and troubleshoot client issues. * Collaborating with internal departments and engagement teams to resolve issues efficiently and enhance the user experience. Requirements: * 2+ years of experience in technical or customer support. * Strong problem-solving and troubleshooting skills. * Excellent interpersonal and customer service skills. * Fluent in English (written and spoken). Preferred Skills: * Experience with payment gateways or financial technology. * Familiarity with advanced technical systems or software troubleshooting. What We Offer: * Full-time position (Sunday-Thursday, 9:00 AM
– 6:00 PM). * Competitive salary with CIBUS and WOLT benefits. * Team-building activities, company trips, and holiday gifts. * Work in an advanced tech environment alongside talented developers. * Be part of a company revolutionizing payment solutions. If you’re passionate about technology and problem-solving, apply now to join our innovative team!
דרישות המשרה
* Providing our users with an outstanding customer experience
– our mission is to make every interaction secure and seamless. * Offering amazing customer service via emails, and calls. * Conduct training sessions and troubleshoot client issues. * Collaborating with internal departments and engagement teams to resolve issues efficiently and enhance the user experience. Requirements: * 2+ years of e
