סקירה כללית
Company Description Technical Customer Support Representative (Tier 1) – Full Time We are a technology company providing a messaging infrastructure platform and are looking for a Technical Customer Support Representative. Role Description This is a full-time, on-site position for a Customer Support Representative, located in Petah Tikva. The responsibilities include addressing customer inquiries, assisting with troubleshooting, ensuring customer satisfaction, and maintaining high-quality customer service standards. Daily tasks will also involve resolving issues efficiently and communicating effectively to provide exceptional support to our clients. Qualifications * Strong skills in Customer Support, Customer Service, and Customer Satisfaction * Excellent Communication abilities, both verbal and written * Experience in handling Troubleshooting and resolving technical or process-related issues * Good problem-solving skills and ability to work in a dynamic environment * Fluency in multiple languages is a strong advantage
דרישות המשרה
include addressing customer inquiries, assisting with troubleshooting, ensuring customer satisfaction, and maintaining high-quality customer service standards. Daily tasks will also involve resolving issues efficiently and communicating effectively to provide exceptional support to our clients. Qualifications * Strong skills in Customer Support, Customer Service, and Customer Satisfaction * Excell
