סקירה כללית
^^משרה זו נלקחה מ Career^^Description DRS RADA is a global pioneer for active military protection, counter
• drone applications, critical infrastructure protection, and border surveillance. Join Our Team as a RMA Manager at DRS RADA Technologies! Key Responsibilities: Manage the Service calls and RMA processes ,systems and tools Define and manage Service’s KPI’s Coordinate company’s resources for achieving SLA commitments Manage sales administration activities Requirements 3 years of relevant experience (RMA, SLAs, Service) with complex hardware products Experience as a large programs ILS program manager Experience from defense companies
• advantage A team player and great communicator, comfortable working with multiple interfaces simultaneously. Knowledge in providing technical support and product maintenance life
• cycle. Excellent analytical and problem solving skills Customer orientation and excellent interpersonal skills High level of English verbal and written
דרישות המשרה
Manage the Service calls and RMA processes ,systems and tools Define and manage Service’s KPI’s Coordinate company’s resources for achieving SLA commitments Manage sales administration activities Requirements 3 years of relevant experience (RMA, SLAs, Service) with complex hardware products Experience as a large programs ILS program manager Experience from defense companies
• advantage A team play
