• שם החברה: Elbit Systems Israel
     מיקום: רחובות  סוג המשרה: משרה מלאה

    סקירה כללית

    We are seeking a Program Manager for the development and manufacturing...
    לצפיה בפרטי המשרה 

    סקירה כללית

    We are seeking a Program Manager for the development and manufacturing of laser designators products at our Rehovot site Responsibilities Manage programs from contract signing, through execution and delivery, to ongoing customer support Develop and maintain strong, trust-based relationships with customers Develop and manage work plans while maintaining resource constraints Identify and initiate marketing and business development opportunities Lead complex multi-disciplinary programs involving indirect management of cross-functional interfaces with development, manufacturing, procurement, and more Requirements Bachelor's degree in engineering or Exact Sciences Master's degree (MBA, Industrial Engineering & Management, Engineering) – an advantage Experience managing and leading complex projects/processes Experience in delivering presentations and writing technical and managerial documents Experience in program management – a significant advantage Experience in direct interface with end users and customers Experience managing programs/products in the electro-optical field for OEMs Familiarity or operational experience with observation, designation, and target acquisition systems Ability to multitask and manage multiple priorities Ability to lead business development and marketing activities with international customers Independent learning skills and out-of-the-box thinking Willingness to travel abroad High level of English (spoken and written) This position is open to both women and men Only suitable applicants will be contacted* #Rehovot

    דרישות המשרה

    Manage programs from contract signing, through execution and delivery, to ongoing customer support Develop and maintain strong, trust-based relationships with customers Develop and manage work plans while maintaining resource constraints Identify and initiate marketing and business development opportunities Lead complex multi-disciplinary programs involving indirect management of cross-functional


     צמצם
  • שם החברה: Elbit Systems Israel
     מיקום: חולון  סוג המשרה: פרילנסר

    סקירה כללית

    We are seeking an IT Project Manager to lead cross‑organizational busi...
    לצפיה בפרטי המשרה 

    סקירה כללית

    We are seeking an IT Project Manager to lead cross‑organizational business‑technology initiatives within the division, including roadmap development, project portfolio management, and collaboration with project managers, suppliers, and internal IT stakeholders. The role includes professional and matrix leadership, driving complex processes, making real‑time decisions, and ensuring alignment between implemented solutions and organizational policies. The position reports to the Division IT Manager Key Responsibilities Lead the business‑technology response for divisional projects (CPO) Gather and analyze IT requirements from projects and map organizational needs Define an organization‑wide IT roadmap and ensure its execution Matrix‑manage project teams: company employees, subcontractors, and integration partners Manage work plans, IT budgets, and ensure SLA compliance Serve as the central point of contact for project managers, procurement, cybersecurity, and external stakeholders Oversee solution quality, usability, and compliance with organizational standards and cybersecurity guidelines Define customer support concepts and continuously manage IT interfaces for projects Lead procurement‑related activities to ensure efficient technical solutions Manage the project/engineering portfolio: priorities, resource allocation, and IT capacity planning Requirements 10+ years of experience in IT, including leading complex projects and managing teams/managers Proven experience working in a matrix environment with projects, customers, and engineering stakeholders Broad knowledge in System and Cyber domains Experience with Cloud technologies, infrastructure, and information security (FW, IPS, DLP, NAC) Hands‑on background in infrastructure/cyber environments – significant advantage Ability to assess technologies, define technical specifications, and manage solutions end‑to‑end Strong negotiation skills with suppliers, customers, and senior management High level of English Excellent interpersonal skills, flexibility, responsibility, and ability to work in a matrix structure Availability to work non‑standard hours when needed *Only suitable applicants will be contacted #Holon

    דרישות המשרה

    Lead the business‑technology response for divisional projects (CPO) Gather and analyze IT requirements from projects and map organizational needs Define an organization‑wide IT roadmap and ensure its execution Matrix‑manage project teams: company employees, subcontractors, and integration partners Manage work plans, IT budgets, and ensure SLA compliance Serve as the central point of contact for pr


     צמצם
  • שם החברה: Tenable
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Who is Tenable? Tenable® is the Exposure Management company. 44,000 or...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Who is Tenable? Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Tenable AI was formed following the acquisition of Apex, a pioneering AI security company. Founded in 2023, Apex quickly garnered significant attention from CISOs and prominent investors, including Sam Altman (OpenAI), Clem Delangue (Hugging Face), and venture capital firms Sequoia Capital and Index Ventures. The company swiftly established itself as an innovator in securing AI usage for both developers and everyday employees, addressing the increasing demand for securing AI usage, enforcing policies, and ensuring compliance at scale. Your Opportunity Tenable AI is seeking a leading product manager to drive the future of AI security. This strategic role is at the core of Tenable’s fast-growing AI security business. The Product Manager plays a key role in the product life cycle, emphasizing customer requirements and generating and defining the product vision. As a product manager will work closely with multiple departments, including product management, engineering, UI/X, sales, customer support, finance, and marketing, to ensure customer requirements are met. If you have an entrepreneurial, creative, and technical mindset, we encourage you to apply. Your Role * Closely with engineering and AI teams to define and build the AI security product * Research and determine the product roadmap * Work with all G2M teams (marketing, sales, sales engineering, customer support, and more) on positioning and selling our product and continuously delivering the best experience for our customers What You'll Need * Track record of excellence, creativity, and audacity * 3+ years of experience in product management. * Proven experience in cybersecurity * Foundational understanding of leading AI platforms and capabilities * Excellent English, both written and verbal, including great presentation skills We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable
    – through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review. For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.

    דרישות המשרה

    and generating and defining the product vision. As a product manager will work closely with multiple departments, including product management, engineering, UI/X, sales, customer support, finance, and marketing, to ensure customer requirements are met. If you have an entrepreneurial, creative, and technical mindset, we encourage you to apply. Your Role * Closely with engineering and AI teams to de


     צמצם
  • שם החברה: Honeycomb Insurance
     מיקום: תל אביב-יפו  סוג המשרה: משרה מלאה

    סקירה כללית

    Honeycomb At Honeycomb, we're not just building technology, we’re resh...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Honeycomb At Honeycomb, we're not just building technology, we’re reshaping the future of insurance. In 2025, Honeycomb was recognized by Dun & Bradstreet as “Top 10 Best Start Up Companies to Work For” in Israel and named by LinkedIn as “Top 10 Startups in Chicago”. How did we earn these honors? Honeycomb is a rapidly growing global startup, generously backed by top-tier investors and powered by an exceptional team of thinkers, builders, and problem-solvers. Dual-headquartered in Chicago and Tel Aviv (R&D center), and with 5 offices across the U.S., we are reinventing the commercial real estate insurance industry, an industry long overdue for disruption. Just as importantly, we ensure every employee feels deeply connected to our mission and one another. With over $55B in insured assets, Honeycomb operates across 20+ major states, covering 60% of the U.S. population and increasing its coverage. If you’re looking for a place where innovation is celebrated, culture actually means something, and smart people challenge you to be better every day
    – Honeycomb might be exactly what you’ve been looking for. What You’ll Do * Product Lifecycle Management: Oversee the entire lifecycle of the product, from ideation, through development, to launch and beyond. Ensure that each stage of the product lifecycle is executed in line with the overall product strategy. * Feature Development and Prioritization: Collaborate with engineering and design teams to define product requirements, prioritize features, and ensure timely and quality deliverables. * Customer Needs Analysis: Continuously gather and analyze customer feedback to understand their needs and pain points. Translate these insights into product enhancements and new feature ideas. * Cross-Functional Collaboration: Work closely with sales, underwriting, customer support, and other departments to ensure a unified approach to product development and launch strategies. * Roadmap Planning: Develop and maintain a detailed product roadmap, clearly communicating the vision, objectives, and priorities to stakeholders at all levels. * Performance Tracking: Monitor and evaluate product performance using key metrics. Use this data to make informed decisions about future product iterations and improvements. * Market and Competitive Analysis: Keep abreast of market trends and competitive developments to ensure the product remains competitive and meets market needs Basic Requirements * 7+ years of product management experience. * Strong communication and interpersonal skills, with the ability to work effectively across various teams. * Great analytical skills that will be used for understanding opportunities, prioritization and measurement. * Ability to think creatively and strategically. * A customer-focused mindset with the ability to translate customer needs into product features. * Fluent English.

    דרישות המשרה

    , prioritize features, and ensure timely and quality deliverables. * Customer Needs Analysis: Continuously gather and analyze customer feedback to understand their needs and pain points. Translate these insights into product enhancements and new feature ideas. * Cross-Functional Collaboration: Work closely with sales, underwriting, customer support, and other departments to ensure a unified approa


     צמצם
  • שם החברה: NetNut.io
     מיקום: IL (ישראל ארצי)  סוג המשרה: משמרות

    סקירה כללית

    Job Description * We are offering an exciting opportunity for a proact...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Job Description * We are offering an exciting opportunity for a proactive and technically inclined student to join our amazing team as a Student Proxy support tier 1/2/3 (about 100 hours per month). * This role is perfect for someone who is eager to gain hands-on experience in the realm of networks and proxies and customer-facing. * You will have the chance to immerse yourself in a dynamic environment where you'll contribute to the enhancement of network performance in our customer area through proxy systems. Responsibilities * Participated in the configuration, installation, and management of proxy systems to optimize network performance. * Contribute to projects involving the development, updates, and maintenance of existing proxy infrastructure. * Swiftly address technical issues related to proxies and networks, ensuring prompt troubleshooting and resolution. * Engage in analyzing network data traffic and identifying patterns to enhance overall performance. * Noc monitoring during night shifts Requirements * Knowledge of networks and the underlying mechanisms of proxy systems. * Knowledge ofPython, languages, such as, bash, python and Customer-oriented * Quick learning ability and a strong desire to acquire in-depth technical knowledge in the field. * Customer-oriented skills * Flexibility in working hours on morning/evening/night shifts is a must (24/7 shifts). * Effective teamwork and independent work capabilities, coupled with analytical problem-solving skills. * English communication skills are a This role is perfect for someone who is eager to gain hands-on experience in the realm of networks, proxies, and customer-facing.must. Offer This role presents an outstanding opportunity to gain comprehensive knowledge and integrate into the world of technology and networks. Our dynamic and innovative work environment enables you to influence, develop, and thrive in the technological landscape. If you're passionate about networks, proxies, and technology, this role could be your gateway to meaningful learning and growth. NetNut takes pride in building a cutting-edge residential proxy network, ensuring unmatched speed and stability for any data collection project. Get access to 85M+ residential IPs worldwide and never get blocked or misled again.

    דרישות המשרה

    * Participated in the configuration, installation, and management of proxy systems to optimize network performance. * Contribute to projects involving the development, updates, and maintenance of existing proxy infrastructure. * Swiftly address technical issues related to proxies and networks, ensuring prompt troubleshooting and resolution. * Engage in analyzing network data traffic and identifyin


     צמצם
  • שם החברה: NetNut.io
     מיקום: IL (ישראל ארצי)  סוג המשרה: משמרות

    סקירה כללית

    Job Description * We are offering an exciting opportunity for a proact...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Job Description * We are offering an exciting opportunity for a proactive and technically inclined student to join our amazing team as a Student Proxy support tier 1/2/3 (about 100 hours per month). * This role is perfect for someone who is eager to gain hands-on experience in the realm of networks and proxies and customer-facing. * You will have the chance to immerse yourself in a dynamic environment where you'll contribute to the enhancement of network performance in our customer area through proxy systems. Responsibilities * Participated in the configuration, installation, and management of proxy systems to optimize network performance. * Contribute to projects involving the development, updates, and maintenance of existing proxy infrastructure. * Swiftly address technical issues related to proxies and networks, ensuring prompt troubleshooting and resolution. * Engage in analyzing network data traffic and identifying patterns to enhance overall performance. * Noc monitoring during night shifts Requirements * Knowledge of networks and the underlying mechanisms of proxy systems. * Knowledge ofPython, languages, such as, bash, python and Customer-oriented * Quick learning ability and a strong desire to acquire in-depth technical knowledge in the field. * Customer-oriented skills * Flexibility in working hours on morning/evening/night shifts is a must (24/7 shifts). * Effective teamwork and independent work capabilities, coupled with analytical problem-solving skills. * English communication skills are a This role is perfect for someone who is eager to gain hands-on experience in the realm of networks, proxies, and customer-facing.must. Offer This role presents an outstanding opportunity to gain comprehensive knowledge and integrate into the world of technology and networks. Our dynamic and innovative work environment enables you to influence, develop, and thrive in the technological landscape. If you're passionate about networks, proxies, and technology, this role could be your gateway to meaningful learning and growth. NetNut takes pride in building a cutting-edge residential proxy network, ensuring unmatched speed and stability for any data collection project. Get access to 85M+ residential IPs worldwide and never get blocked or misled again.

    דרישות המשרה

    * Participated in the configuration, installation, and management of proxy systems to optimize network performance. * Contribute to projects involving the development, updates, and maintenance of existing proxy infrastructure. * Swiftly address technical issues related to proxies and networks, ensuring prompt troubleshooting and resolution. * Engage in analyzing network data traffic and identifyin


     צמצם
  • שם החברה: GK8 by Galaxy (Nasdaq: GLXY)
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    GK8 is seeking an experienced Customer Support and Implementation Engi...
    לצפיה בפרטי המשרה 

    סקירה כללית

    GK8 is seeking an experienced Customer Support and Implementation Engineer to join our team. In this role, you will provide technical assistance to customers, and diagnose and troubleshoot software, and hardware-related issues, upgrades, and new implementations to ensure effective solutions to customer concerns. This position requires a strong technical skill set, excellent problem-solving abilities, and a commitment to delivering exceptional customer service. Responsibilities: * Install and upgrade the customer environments with the GK8 solution * Provide technical assistance to customers * Diagnose and troubleshoot software and hardware-related issues * Deliver solutions to resolve customer concerns effectively * Keep accurate records and document customer issues and resolutions * Collaborate with internal teams for efficient problem resolution Requirements: * At least 5 years of experience as a Customer Support or Implementation * Strong technical skills, including proficiency in operating systems (Linux), networking, API, software troubleshooting, and problem-solving methodologies * Experience with cloud technologies is an advantage * Strong customer service skills with a focus on effective communication and patience in resolving customer concerns * Ability to work independently and as part of a team in a collaborative environment * Highly organized, detail-oriented, and capable of effective time management and task prioritization * Readiness to travel to a customer site at least once a month * High-level proficiency in English * Commitment to continuous learning and staying updated with the latest technical trends, tools, and techniques

    דרישות המשרה

    * Install and upgrade the customer environments with the GK8 solution * Provide technical assistance to customers * Diagnose and troubleshoot software and hardware-related issues * Deliver solutions to resolve customer concerns effectively * Keep accurate records and document customer issues and resolutions * Collaborate with internal teams for efficient problem resolution Requirements: * At least


     צמצם
  • שם החברה: Datwise
     מיקום: IL (ישראל ארצי)  סוג המשרה: פרילנסר

    סקירה כללית

    הגדרת תפקיד | Customer Support ב-Datwise אנחנו עולים שלב - ומגייסים Cu...
    לצפיה בפרטי המשרה 

    סקירה כללית

    הגדרת תפקיד | Customer Support ב-Datwise אנחנו עולים שלב
    – ומגייסים Customer Support זה לא תפקיד Support רגיל. זה תפקיד למי שרוצה לנהל "מיני-עסק" בתוך החברה: אחריות על התמיכה והפעילות השוטפת של הלקוחות ניהול תהליכים פיננסיים, גבייה ותזרים אתם מחזיקים ownership מלא
    – מהפנייה הראשונה ועד לסגירת מעגל. היקף המשרה: משרה מלאה (5 ימים בשבוע) מה אנחנו מחפשים?
    • ניסיון בעבודה מול לקוחות
    • ניסיון בתמיכה / תפעול במערכת תוכנה
    • ניסיון בגבייה / חשבוניות / הנהלת חשבונות
    • סדר, אחריות ויכולת עבודה עצמאית אפשרויות התפתחות:
    • מעבר ל-Customer Success / Account Management
    • התפתחות לעולמות Operations / Sales
    • צמיחה לתפקידים עם אחריות רחבה יותר על לקוחות רוצים להיות חלק מהצוות? שלחו קו״ח והצטרפו אלינו.

    דרישות המשרה

    לא צויין


     צמצם
  • שם החברה: SuperPlay
     מיקום: תל אביב-יפו  סוג המשרה: משרה מלאה

    סקירה כללית

    Come and join a rapidly expanding mobile games company! Who are we?: C...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Come and join a rapidly expanding mobile games company! Who are we?: Come and join a rapidly expanding mobile games company! SuperPlay is a leading gaming company dedicated to creating unforgettable mobile gaming experiences. Founded in 2019 by industry experts from Playtika and Rovio, the company strives to develop innovative and exciting casual games that captivate millions of players worldwide and remain enjoyable for years to come. Dice Dreams, our flagship game, has become a global sensation and a top-100-grossing hit, while Domino Dreams, our next big success, is also making a significant impact in the industry. Our Newest Game – A Magical Collaboration with Disney! Released in 2025, Disney Solitaire brings beloved Disney stories and characters to life in an unforgettable gaming experience. Our team, headquartered in Tel Aviv, is made up of talented, passionate, and ambitious professionals. And the future is even more exciting! Want to be part of our journey? Check out the job description below. What will you do at SuperPlay?: * Build and maintain close relationships with our VIP players. * Increase player's lifetime value by proactive outbound communication. * Create monetization activities for the VIP players. * Keep track of and monitor the player's activity. * Working closely with different stakeholders in the studio. * Thinking outside the box and creating new retention strategies. Who are you?: * 2 years of experience working with customers * Data-driven thinker * Fluent English: both verbal and written – A must * Goals driven * Strong communication skills * Positive attitude * A strong visual eye You get bonus points for:: Bonus Round! Get bonus points for each of the following: * An experience with customer support, customer success or a similar role in B2C companies * Passion for games * Practical experience with Photoshop * BA in a relevant field * Managed social media channels

    דרישות המשרה

    לא צויין


     צמצם
  • טכנאי/ת PC!
    פורסם לפני 3 שבועות

    שם החברה: Horizon Technologies
     מיקום: ירושלים  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ לארגון ממשלתי גדול ומוביל טכנולוגית בירושלי...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    לארגון ממשלתי גדול ומוביל טכנולוגית בירושלים דרוש/ה טכנאי/ת PC! נדרש רישיון לרכב ונכונות לנסיעות! תיאור התפקיד: הטכנאי יטפל בבעיות ותקלות משתמשים באתרים אשר הוא יהיה אחראי עליהם באזורים : ירושלים דרישות: לפחות 4 שנות ניסיון
    • חובה! ניסיון בעבודה עם מערכות ממחושבות, מערכות הפעלה ורשתות ניסיון בעבודה עם מערכות הפצה לתחנות ידע ב
    • Active Directory (משתמשים, הרשאות, GPO). ידע בתשתיות שירותי קבצים (FTP, FS), שירותי מסוף (RDS)
    • יתרון. ניסיון בעבודה בתמיכת help desk טלפוני
    • יתרון. ניסיון בעבודה בארגונים גדולים, מרובי משתמשים (מעל 300 משתמשים) תודעת שירות גבוהה

    דרישות המשרה

    לפחות 4 שנות ניסיון
    • חובה! ניסיון בעבודה עם מערכות ממחושבות, מערכות הפעלה ורשתות ניסיון בעבודה עם מערכות הפצה לתחנות ידע ב
    • Active Directory (משתמשים, הרשאות, GPO). ידע בתשתיות שירותי קבצים (FTP, FS), שירותי מסוף (RDS)
    • יתרון. ניסיון בעבודה בתמיכת help desk טלפוני
    • יתרון. ניסיון בעבודה בארגונים גדולים, מרובי משתמשים (מעל 300 משתמשים) תודעת שירות גבוהה


     צמצם
  • Help Desk עבור חברה ביטחונית בצפון
    פורסם לפני 3 שבועות

    שם החברה: SQLink Group
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ חברה ביטחונית בצפון מגייסת Help Desk התפקיד...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    חברה ביטחונית בצפון מגייסת Help Desk התפקיד כולל: תמיכה טכנית באלפי עובדי הארגון, טיפול בתקלות טלפוניות והשתלטות מרחוק, עבודה בסביבה טכנולוגית ועוד.
    • שנתיים ניסיון כ
    • Help Desk
    • ניסיון צבאי כמנהל/ת רשת / ניסיון ממוקד טכני
    • ניסיון בתמיכה במערכות Windows וביישומי Office
    • ניסיון בתמיכה בעבודה בסביבת Linux
    • יתרון

    דרישות המשרה

    לא צויין


     צמצם
  • Customer Service Representative
    פורסם לפני 3 שבועות

    שם החברה: Envista Holdings
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ Operating Company: Implant Direct Location:...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    Operating Company: Implant Direct Location: Modi'in
    • Maccabim
    • Re'ut,HaMerkaz (Central),IL Date Posted: March 16, 2026 Req Number: R5025736 Job Description: Interacts with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review. May provide quotes, process sales order, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. May provide in
    • house training on non
    • technical customer support. Job Requirements: NA Operating Company: Implant Direct Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee
    • based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully
    • executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

    דרישות המשרה

    NA Operating Company: Implant Direct Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee
    • based referral services and recruiting agencies (Agency) to have been refer


     צמצם
  • תומכ/ת Help Desk
    פורסם לפני 3 שבועות

    שם החברה: Ness Technologies
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ ל • NESS דרוש/ה תומכ/ת Help Desk התפקיד כול...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    ל
    • NESS דרוש/ה תומכ/ת Help Desk התפקיד כולל מתן תמיכה פנים ארגונית, טיפול בתקלות במערכות מידע, השתלטות מרחוק, הדרכת והכוונת משתמשים ועוד. משרה מלאה, בנתניה. דרישות: ניסיון קודם של שנה לפחות בתמיכה טלפונית
    • חובה. ניסיון בעבודה עם מערכת הפעלה Windows ו
    • Office
    • חובה.

    דרישות המשרה

    ניסיון קודם של שנה לפחות בתמיכה טלפונית
    • חובה. ניסיון בעבודה עם מערכת הפעלה Windows ו
    • Office
    • חובה.


     צמצם
  • שם החברה: Mercier Consultancy
     מיקום: IL (ישראל ארצי), מחוז תל אביב, תל אביב-יפו  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ Career^^Mercier Consultancy is looking for a Hebrew ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ Career^^Mercier Consultancy is looking for a Hebrew Travel Support Agent to join our team in Sofia, Bulgaria, with a fully paid relocation package. This exciting role offers the chance to work in an exciting and vibrant environment while supporting travelers and clients to have the time of their lives! As a Hebrew Travel Support Agent, you will provide top
    • tier customer support by assisting Hebrew
    • speaking customers with their travel plans, inquiries, and resolving any issues that arise during their booking experience. You will be an essential part of the team ensuring all clients receive outstanding service tailored to their needs. Responsibilities Provide exceptional customer support to Hebrew
    • speaking travelers via phone, email, and chat Assist clients with booking processes, changes, cancellations, and other travel
    • related requests Effectively resolve customer issues with empathy and professionalism Maintain accurate documentation of customer interactions and transactions Collaborate with internal teams to enhance service quality and customer satisfaction Fluent in Hebrew and English (spoken and written) Strong communication and interpersonal skills Customer service experience, preferably in travel or related industries Problem
    • solving abilities and attention to detail Adaptability and willingness to relocate to Sofia, Bulgaria Professional and friendly demeanor with a customer
    • oriented approach Motivated to work in a dynamic, fast
    • paced multicultural environment Competitive Monthly Salary, Relocation paid to Bulgaria, Help finding your new home, Paid training and growth possibilities, and more!

    דרישות המשרה

    Provide exceptional customer support to Hebrew
    • speaking travelers via phone, email, and chat Assist clients with booking processes, changes, cancellations, and other travel
    • related requests Effectively resolve customer issues with empathy and professionalism Maintain accurate documentation of customer interactions and transactions Collaborate with internal teams to enhance service quality and


     צמצם
  • שם החברה: Mercier Consultancy
     מיקום: IL (ישראל ארצי), ירושלים, מחוז ירושלים  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ Career^^Mercier Consultancy is looking for a Hebrew ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ Career^^Mercier Consultancy is looking for a Hebrew Travel Support Agent to join our team in Sofia, Bulgaria, with a fully paid relocation package. This exciting role offers the chance to work in an exciting and vibrant environment while supporting travelers and clients to have the time of their lives! As a Hebrew Travel Support Agent, you will provide top
    • tier customer support by assisting Hebrew
    • speaking customers with their travel plans, inquiries, and resolving any issues that arise during their booking experience. You will be an essential part of the team ensuring all clients receive outstanding service tailored to their needs. Responsibilities Provide exceptional customer support to Hebrew
    • speaking travelers via phone, email, and chat Assist clients with booking processes, changes, cancellations, and other travel
    • related requests Effectively resolve customer issues with empathy and professionalism Maintain accurate documentation of customer interactions and transactions Collaborate with internal teams to enhance service quality and customer satisfaction Fluent in Hebrew and English (spoken and written) Strong communication and interpersonal skills Customer service experience, preferably in travel or related industries Problem
    • solving abilities and attention to detail Adaptability and willingness to relocate to Sofia, Bulgaria Professional and friendly demeanor with a customer
    • oriented approach Motivated to work in a dynamic, fast
    • paced multicultural environment Competitive Monthly Salary, Relocation paid to Bulgaria, Help finding your new home, Paid training and growth possibilities, and more!

    דרישות המשרה

    Provide exceptional customer support to Hebrew
    • speaking travelers via phone, email, and chat Assist clients with booking processes, changes, cancellations, and other travel
    • related requests Effectively resolve customer issues with empathy and professionalism Maintain accurate documentation of customer interactions and transactions Collaborate with internal teams to enhance service quality and


     צמצם
  • שם החברה: Mercier Consultancy
     מיקום: IL (ישראל ארצי), חיפה, מחוז חיפה  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ Career^^Mercier Consultancy is looking for a Hebrew ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ Career^^Mercier Consultancy is looking for a Hebrew Travel Support Agent to join our team in Sofia, Bulgaria, with a fully paid relocation package. This exciting role offers the chance to work in an exciting and vibrant environment while supporting travelers and clients to have the time of their lives! As a Hebrew Travel Support Agent, you will provide top
    • tier customer support by assisting Hebrew
    • speaking customers with their travel plans, inquiries, and resolving any issues that arise during their booking experience. You will be an essential part of the team ensuring all clients receive outstanding service tailored to their needs. Responsibilities Provide exceptional customer support to Hebrew
    • speaking travelers via phone, email, and chat Assist clients with booking processes, changes, cancellations, and other travel
    • related requests Effectively resolve customer issues with empathy and professionalism Maintain accurate documentation of customer interactions and transactions Collaborate with internal teams to enhance service quality and customer satisfaction Fluent in Hebrew and English (spoken and written) Strong communication and interpersonal skills Customer service experience, preferably in travel or related industries Problem
    • solving abilities and attention to detail Adaptability and willingness to relocate to Sofia, Bulgaria Professional and friendly demeanor with a customer
    • oriented approach Motivated to work in a dynamic, fast
    • paced multicultural environment Competitive Monthly Salary, Relocation paid to Bulgaria, Help finding your new home, Paid training and growth possibilities, and more!

    דרישות המשרה

    Provide exceptional customer support to Hebrew
    • speaking travelers via phone, email, and chat Assist clients with booking processes, changes, cancellations, and other travel
    • related requests Effectively resolve customer issues with empathy and professionalism Maintain accurate documentation of customer interactions and transactions Collaborate with internal teams to enhance service quality and


     צמצם
  • שם החברה: The5ers.com
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    The5ers is a fast-growing tech company building smart, data-driven pla...
    לצפיה בפרטי המשרה 

    סקירה כללית

    The5ers is a fast-growing tech company building smart, data-driven platforms for a global community of traders. Through our leading brands – The5ers and Trade The Pool – we create innovative solutions that help traders grow, improve, and connect. We’re on a mission to shape the future of trading by combining advanced technologies, user-focused tools, and a unique funding model that empowers talented individuals to reach their potential — all while serving one of the world’s largest and most engaged trading communities. We’re looking for a service-oriented Trader Success Specialist to provide fast, clear, and thoughtful assistance to our global community of traders. Working days: Monday- Friday from our beautiful offices in Ra'anana ============================= Responsibilities: * Respond promptly and professionally to customer inquiries via email * Resolve issues with clarity, patience, and a solution-oriented mindset * Assist traders with account-related questions and platform navigation * Maintain accurate records of customer interactions * Coordinate with internal teams to ensure seamless resolution of requests * Escalate high-priority or technical issues to the relevant departments * Contribute to support documentation (FAQs, macros, help center articles) * Meet performance goals, including response time and customer satisfaction Requirements: * 1+ years of experience in customer support, ideally in fintech or trading
    – Advantage * Native-level English (written) * Flexible availability to support users across different time zones * Strong communication and collaboration skills * Tech-savvy and comfortable working with support platforms and CRM tools * Service-oriented, professional, and detail-oriented * Knowledge of trading, forex, or financial markets – a strong advantage ============================= Why Join Us? * Be part of a profitable, fast-growing company shaping the future of trading * Join a global team where your ideas drive real product impact * Work in a culture that values openness, initiative, and collaboration * Enjoy a healthy work-life balance in a focused, supportive, and non-corporate environment * Grow in a company that gives you room to lead, evolve, and leave a meaningful mark

    דרישות המשרה

    * Respond promptly and professionally to customer inquiries via email * Resolve issues with clarity, patience, and a solution-oriented mindset * Assist traders with account-related questions and platform navigation * Maintain accurate records of customer interactions * Coordinate with internal teams to ensure seamless resolution of requests * Escalate high-priority or technical issues to the relev


     צמצם
  • שם החברה: ICE
     מיקום: IL (ישראל ארצי)  סוג המשרה: משמרות

    סקירה כללית

    Job Description Job Purpose ICE Data Services (IDS), a leading provide...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Job Description Job Purpose ICE Data Services (IDS), a leading provider of financial market data, has an opening to support ICE Data Derivatives, which provides data and analytics for risk management of derivatives across 5 asset classes (Foreign Exchange, Interest Rates, Equities, Commodities and Credit) and 100s of instrument types. Client Support Specialists are responsible for answering client’s questions and to manage and escalate production issues. The team oversees customer support for ICE Data Derivatives clients. A significant part of the job is working with clients globally on queries regarding the operation of the company’s products and handling questions about option prices and data. The successful candidate will be able to resolve issues creatively by understanding the processes and resources of the company. Responsibilities * Onboard and off-board clients for ICE Data Derivatives products and services * Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions, as well as data and price confirmations * Provide timely and accurate response to all client inquiries * Provide support for any file delivery failures * Escalate issues with internal groups to resolve issue with urgency, when applicable * Maintain strong relationship with clients and internal teams * Ensure up-to-date documentation of policies, procedures and work processes periodically Knowledge And Experience Required * Bachelor’s or equivalent university degree is preferable * Excellent verbal and written English language skills * Excellent time-management and organizations skills * Experience in a similar support or client-facing role (an advantage) * Strong analytical and problem-solving skills with attention to detail and follow-up * Ability to interact with external clients, as well as internal business units * The working hours will be 5 days per week Monday to Friday from 8am and various morning start times. Currently there is a requirement to work 1 evening per week from 14:00 to 22:
    00. Exceptionally this role will provide holiday and sickness cover for ICE Data Derivatives overseas offices as required, which may include an evening or night shift (including Friday evening/night). * Working knowledge of SalesForce, Service Now, MS Office, FTP (an advantage.) Schedule This role requires 5 days a week in office attendance. Evening shifts are usually from 2pm to 22:00 in the office. If the shift is from 16:00 to 0:00 (not common) this may be done from home.

    דרישות המשרה

    * Onboard and off-board clients for ICE Data Derivatives products and services * Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions, as well as data and price confirmations * Provide timely and accurate response to all client inquiries * Provide support for any file delivery failures * Escalate issu


     צמצם
  • שם החברה: Ephoca
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Customer Support Representative | American Hours Location: Har Tuv B, ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Customer Support Representative | American Hours Location: Har Tuv B, Israel (In-office only) Salary: 60-90 NIS per hour Work Schedule: Monday
    – Thursday (4 PM-12 AM) Fluent English Required As a Customer Support Representative, you will be the first point of contact for our clients, ensuring their needs are met with professionalism, efficiency, and courtesy. You will handle inquiries, troubleshoot issues, and provide support regarding our HVAC products and services. Your role will be essential in maintaining strong relationships with both existing and potential clients. Key Responsibilities: * Respond to customer inquiries via phone, email, and other communication channels. * Provide product information, troubleshoot issues, and assist with the resolution of service-related problems. * Work closely with the technical and sales teams to ensure timely and accurate information is provided to customers. * Process orders, handle requests for quotes, and assist with product installations or servicing details. * Maintain accurate records of customer interactions and transactions in the company’s CRM system. * Follow up with customers to ensure satisfaction and resolve any outstanding issues. * Stay up to date on company products, services, and industry trends to offer knowledgeable support. * Provide exceptional customer service while ensuring that all customer concerns are addressed promptly and professionally. To apply
    – https://zurl.to/cEi2

    דרישות המשרה

    * Respond to customer inquiries via phone, email, and other communication channels. * Provide product information, troubleshoot issues, and assist with the resolution of service-related problems. * Work closely with the technical and sales teams to ensure timely and accurate information is provided to customers. * Process orders, handle requests for quotes, and assist with product installations or


     צמצם
  • שם החברה: PayMe
     מיקום: תל אביב-יפו  סוג המשרה: משרה מלאה

    סקירה כללית

    Why PayMe.io? PayMe is a Tel Aviv based FinTech startup that provides ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Why PayMe.io? PayMe is a Tel Aviv based FinTech startup that provides the world’s leading 360 financial solution for small businesses. PayMe’s platform enables every small business to: Accept payments online & in person. Pay vendors easily and automatically. Access real time funding & Credit as needed. Access full invoicing and bookkeeping solution. Use multiple pre-integrated 3rd party services. We’re targeting one of the largest markets in the world. Small businesses represent 99% of the world’s businesses and 60% of the global GDP and yet, they are the most overlooked and underserved segment in the economy. PayMe is leveling the playing field and helps these entrepreneurs succeed by taking all the hassle and headache off their plate and giving them the tools to focus on their core activity. We believe you should “Let The Baker Bake!” What’s unique about PayMe.io? We’ve entered our rapid growth and expansion stage and are planned to grow from 60 to 200+ employees over the next year. This is your opportunity to join a rapidly growing company, have an immediate impact on the product and the company’s evolution. We are currently processing billions in volume for 100,000+ businesses and we’re just getting started. If you are talented, humble and ambitious
    – now is the best time to join a rapidly scaling rocket ship where you can make an impact and be a significant part of our journey. About The Position: We are looking for a Hebrew Speaking Customer Support Specialist to assist our customers with technical problems when facing our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. What you’ll be doing: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Identify and assess customer needs, troubleshoot issues, and provide appropriate solutions or escalate to the appropriate department if necessary. Maintain a high level of product knowledge to effectively address customer questions and concerns. Document all customer interactions and resolutions accurately and thoroughly in the company's CRM system. Collaborate with other teams, including sales, marketing, and product development, to address customer issues and improve overall customer satisfaction. Proactively identify opportunities to enhance the customer support process and contribute to continuous improvement initiatives. Assist in the development of support materials, such as FAQs and knowledge base articles, to empower customers to self-serve when possible. Requirements: * High level Hebrew speaker
    – both verbal and written. * Provide independent and high-quality responses to our customers via phone and email * Identify customer needs and helping customers use specific features * Analyze and reporting product malfunctions * Update our internal databases with information about technical issues and useful discussions with customers * Gather customer feedback and share with our Product, Sales and Marketing teams * Identify process and product inefficiencies, gather feedback, data and examples from customers and agents, and partner with product development organization to deliver innovative and technology focused solutions * Service-oriented personality with a can-do attitude * Detail-oriented and capable of handling multiple responsibilities. * Experience with Zendesk, Google Calendar, Gmail, and Slack – a big plus * Strategic, Decisive, collaborative, innovative * Strong problem solving / troubleshooting skills * Familiarity with our industry is a plus * Excellent communication and problem-solving skills * Multi-tasking abilities Culture at PayMe: Our philosophy centers around end-to-end ownership, which means that every team member is empowered and accountable. We love independent contributors that are fast learners and problem solvers by nature. We love positive people that are proactive about improving things and don’t accept the status quo. We believe true innovation comes from a deep understanding of your area of responsibility so each team member is expected to be an expert in their field and know the ins and outs of how things really work. We know the best people want to work alongside the very best and tackle the most challenging problems at a global scale. We have high standards and high expectations from one another. We set ambitious goals and work together to accomplish them. Excuses are for other people… We deliver.

    דרישות המשרה

    include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. What you’ll be doin


     צמצם
  • שם החברה: Remini App
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Commercial Manager, North America (Growth & Account Management) Remini...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Commercial Manager, North America (Growth & Account Management) Remini | (U.S. Hours, EST) About Us Remini, an Israeli bootstrapped startup with a small, dynamic team of under 10 people, is seeking a Commercial Manager to spearhead our growth in the North American market. As a key leader, you will be responsible for driving revenue growth while minimizing churn, owning the full sales cycle—from lead generation to closing deals—as well as client onboarding and ongoing support to ensure long-term success. Because we are a small and agile team, this is a highly versatile role where you will wear many hats and directly influence the company’s trajectory. We’re a revenue-generating company with a proven product, working with hundreds of schools in the US, and now we need someone to take us to the next level. This isn’t just a sales role—it’s a chance to build a business. We’re looking for a driven, strategic business builder who can execute with precision, design their own roadmap, and think strategically to scale a startup: from crafting marketing campaigns and filling the sales funnel to closing deals, onboarding clients, and ensuring their success. If you’re entrepreneurial, proactive, self-driven, thrive in ambiguity, and want to make a big impact, this is your shot. What You’ll Do: * Drive Revenue Growth: Identify and pursue strategic accounts, generate leads, deliver compelling sales presentations, and close deals to meet ambitious growth targets. * Build the Sales Engine: Develop and refine a sales plan for North America, build a strong pipeline, identify key accounts and market opportunities, and deploy smart tactics to win. * Lead Marketing Efforts: Develop and execute marketing campaigns (content, timing, delivery) to attract prospects, including emails, webinars, conference appearances, and more. * Own Customer Success: Build onboarding frameworks, train clients, and ensure retention through proactive support and relationship management. * Provide Customer Support: Deliver timely, high-quality support to clients, addressing questions, resolving issues, and ensuring a smooth and positive customer experience. * Strategize & Execute: Spot opportunities, refine processes, and collaborate with the team and external partners to scale operations in North America. * Build Systems: Design and implement scalable processes for sales, marketing, and customer success, laying the foundation for future growth. * Wear Multiple Hats: From crafting reports to visiting clients, do what it takes to grow the business in a lean startup environment. * Optional: Pricing strategy, product roadmap input, strategic partnerships, market expansion Who You Are: * A proven SaaS sales expert with a track record of closing deals and exceeding targets * A self-starter who can execute, create your own playbook, and switch between tactical work and long-term strategy * Analytical and resourceful, able to turn insights into action in a fast-moving environment * Skilled in sales pipeline management, lead generation, and cold calling (even if not doing it daily) * A persuasive communicator with excellent written and verbal English * Comfortable being hands-on—from outreach and campaigns to C-level negotiations and pricing strategy * Thrive in ambiguity and fast-paced startup environments * Tech-savvy, with strong Microsoft Office skills and preferably CRM experience * Exceptionally well-organized, with the ability to ensure all tasks, deals, and accounts are meticulously tracked and managed so that nothing falls through the cracks. * Bonus: MBA or similar background, interest in education or SaaS (results matter more than credentials) What We Offer * Impact: Lead how we grow and retain our customer base * Compensation: Competitive salary, bonuses + equity * Growth: Work that drives company success * Remote Flexibility: Work from anywhere on U.S. EST hours Final Note We’re not just looking for someone to manage accounts—we’re looking for someone to scale a revenue-centered success motion with heart, strategy, and hustle. To apply, send your resume and a short note explaining why you’re the right fit.

    דרישות המשרה

    לא צויין


     צמצם
  • שם החברה: Wolt
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    About Wolt At Wolt, we create technology that brings joy, simplicity a...
    לצפיה בפרטי המשרה 

    סקירה כללית

    About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What do you get by putting together a team full of great communicators interested in exploring the intricate world of technology and making a positive impact both at Wolt and in the cities that Wolt operates in? None other than our very own Tech Support Team, a team that plays an incredibly important role as the bridge between our operations and product teams. Today we’re already over 50 people and now we’re looking to add one more person to our Anti-Money Laundering (AML) Team in Israel! How does this role tie into the Tech Support Team you may ask? Well, the AML Specialist is a relatively new addition to the Tech Support Team drawing inspiration from tireless work the team has done against fraudulent activity across our platforms. This team is closely linked to Tech Support’s mission to connect engineering and operations teams and create sensible, scalable processes around payment operations and fraud investigations. The Tech Support team has been the trailblazer of managing fraud prevention from an operational perspective ever since 2020 and it is a great pleasure to continue this noble effort through this new and more specialized position. Specifically, an AML Specialist plays a crucial role in ensuring the safety of Wolt and Wolt’s customer’s financial integrity by collecting and assessing customer data, monitoring and analyzing financial transactions and sanctions exposure in order to identify and prevent potential financial crime activities, such as money laundering and terrorism financing Probably one of the most exciting parts about this is that you’ll be joining a newly established team with various learning opportunities and possibility to have an impact on Wolt’s future AML operations! The primary responsibility of the AML Specialist is to assess customer transactions and profiles, conduct investigations, and ensure compliance with relevant regulations and internal policies. As for the daily tasks themselves, they consist of Transaction Monitoring, FIU Reporting, Sanction & PEP Screening and Know Your Customer functions. The tasks are rotational and are covered by all team members based on workload and urgency on the functions. Because of this, the role gives a 360-degree view to different operative AML tasks during customer relationship's lifecycle. Lastly, as part of this role, you will be expected to provide support and guidance to Wolt’s Customer Support teams when there's a need to further review FinCrime related customer cases. The team oversees the below key responsibilities which are shared amongst the team members
    – don’t worry, you don’t have to master everything below! But here are the items and responsibilities you’d be working with: Transaction Monitoring: * Utilize specific internal and external tools to monitor and analyze financial transactions for unusual or suspicious activity. * Review alerts generated by the monitoring systems and conduct in-depth investigations into potentially suspicious transactions. Investigation and Analysis: * Conduct thorough investigations into flagged transactions to determine the legitimacy of the activity. * Analyze customer accounts, transaction patterns, and other relevant data to identify potential financial crime risks. * Collaborate with other stakeholders, such as legal and compliance, to gather additional information for investigations. * Provide recommendations for risk mitigation and enhanced due diligence when necessary. Suspicious Activity/Transaction Reporting: * Report suspicious activity to Wolt’s internal FinCrime team and when necessary prepare and file external Suspicious Activity Reports to applicable local Financial Intelligence Units (FIU). * Ensure accurate and timely reporting in compliance with regulatory requirements. Compliance and Documentation: * Ensure compliance with internal policies and external regulatory requirements. * Maintain detailed records of investigations, findings, and actions taken. Know Your Customer: * Perform high quality Customer Due Diligence on High Risk customer profiles in accordance with KYC requirements * Contribute to improve KYC data quality on Merchant profiles across Wolt by assisting local markets in Merchant onboarding related questions * Conduct quality review on KYC profiles * Workflow management of Ongoing Due Diligence by creating and monitoring batches, collecting missing or insufficient data, delegate case handling to local teams. * Ensure business is not conducted with sanctioned entities or individuals Collaboration: * Work closely with other AML Process Specialists, Wolt’s FinCrime team, and relevant stakeholders to share information and insights. * Participate in cross-functional teams to enhance AML processes and procedures. This role is primarily remote, but you can either work from the local Wolt office in your Wolt country or fully remotely from your home. Please note that this position does not include relocation to Israel and in order for you to be considered for this role, you should already be based in Israel. Qualifications: Bachelor's degree or other relevant experience in finance, business, economics, or a related field Strong analytical and investigative skills Attention to detail and ability to work independently Excellent communication and report-writing skills in English and Hebrew Ability to adapt and learn new procedures If applying internally, at least 6 months of work experience at Wolt Knowledge of AML laws, regulations, and industry best practices is seen as a plus, but is not a hard requirement In other words, since the AML Specialist plays a critical role in maintaining the integrity of the organization's financial systems and ensuring compliance with anti-money laundering regulations, the position requires a combination of analytical skills, industry knowledge, and a commitment to upholding ethical and legal standards. Additional Information The deadline to apply for this position is April 4th, 2026, so please make sure to apply as soon as you realize you really, really want to join us! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

    דרישות המשרה

    which are shared amongst the team members
    – don’t worry, you don’t have to master everything below! But here are the items and responsibilities you’d be working with: Transaction Monitoring: * Utilize specific internal and external tools to monitor and analyze financial transactions for unusual or suspicious activity. * Review alerts generated by the monitoring systems and conduct in-depth investi


     צמצם
  • שם החברה: SQLink Group
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ ארגון בריאות באזור המרכז מגייס תומך/ת Help ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    ארגון בריאות באזור המרכז מגייס תומך/ת Help Desk התפקיד כולל: עבודה עם מערכות מחשוב ארגוניות ומתן תמיכה טכנית למשתמשים, טיפול בתקלות תוכנה וחומרה, תמיכה ביישומי Microsoft Office בדגש על Outlook כולל ניהול יומנים, תיקיות והרשאות, עבודה עם Active Directory לניהול משתמשים וקבוצות, הגדרות חיבור מאובטח לרשת באמצעות SSLVPN, תמיכה בשיחות ועידה ב
    • Teams ו
    • Zoom, התקנה והגדרה של מחשבים נייחים וניידים, התקנת דרייברים ותוכנות, חיבור ציוד היקפי כגון מדפסות וסורקים, מתן תמיכה טלפונית ופתרון תקלות מרחוק, עבודה מול ספקים, יציאה לקריאות שטח ועוד.
    • 3 שנות ניסיון כטכנאי PC / Help Desk בארגון
    • ניסיון בעבודה עם מערכות הפעלה Windows 10/11 ויישומי Microsoft Office בדגש על Outlook
    • ניסיון בעבודה עם Active Directory לניהול משתמשים, הרשאות וקבוצות
    • ניסיון בהתקנה והגדרה של מחשבים, דרייברים, תוכנות וציוד היקפי
    • היכרות עם חיבורי רשת והגדרות SSLVPN ועבודה עם Teams ו
    • Zoom

    דרישות המשרה

    לא צויין


     צמצם
  • טכנאי/ת PC
    פורסם לפני 4 שבועות

    שם החברה: קבוצת יעל
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ קבוצת יעל מגייסת טכנאי/ת PC לארגון ממשלתי ה...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    קבוצת יעל מגייסת טכנאי/ת PC לארגון ממשלתי הממוקם בירושלים תאור התפקיד: טיפול בתקלות ובעיות משתמשים באתרים עליהם הטכנאי/ת אחראי/ת מתן תמיכה טכנית למשתמשים במערכות ממוחשבות, מערכות הפעלה ורשתות עבודה מול מערכות הפצה לתחנות השכלה רלוונטית ניסיון של מעל 4 שנים בתחום ניסיון בעבודה עם מערכות ממוחשבות, מערכות הפעלה ורשתות ניסיון בעבודה עם מערכות הפצה לתחנות ידע ב־Active Directory (ניהול משתמשים, הרשאות ו־GPO) ידע בתשתיות שירותי קבצים (FTP, FS) ושירותי מסוף (RDS) ניסיון בעבודה בתמיכת Help Desk טלפוני
    • יתרון ניסיון בעבודה בארגונים גדולים, מרובי משתמשים (מעל 300 משתמשים) תודעת שירות גבוהה

    דרישות המשרה

    לא צויין


     צמצם
  • שם החברה: תיגבור - מאגר כח אדם מקצועי זמני בע''מ
     מיקום: IL (ישראל ארצי)  סוג המשרה: משמרות

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ לסניף בתל אביב של רשת מרפאות דרוש/ה מתאם/ת ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    לסניף בתל אביב של רשת מרפאות דרוש/ה מתאם/ת שירות ואדמיניסטרציה פירוט התפקיד: קבלת קהל , מענה טלפוני , קביעת תורים גבית כספים. עבודה במשמרות. קליטה לארגון! תנאים מעולים למתאים/ה!!!! ניסיון בשרות לקוחות
    • חובה שליטה ביישומי מחשב

    דרישות המשרה

    לא צויין


     צמצם
  • תומכ/ת Help Desk
    פורסם לפני 4 שבועות

    שם החברה: Ness Technologies
     מיקום: IL (ישראל ארצי)  סוג המשרה: משמרות

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ ל • NESS דרוש/ה תומכ/ת Help Desk. התפקיד כו...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    ל
    • NESS דרוש/ה תומכ/ת Help Desk. התפקיד כולל מתן תמיכה פנים ארגונית וטיפול בתקלות חומרה ותוכנה. משרה מלאה במשמרות, בתל אביב. דרישות: הסמכות רלוונטיות
    • חובה. ידע כמנהל/ת רשת או בתמיכת Help Desk
    • יתרון.

    דרישות המשרה

    הסמכות רלוונטיות
    • חובה. ידע כמנהל/ת רשת או בתמיכת Help Desk
    • יתרון.


     צמצם
  • טכנאי/ת ציוד מחשבים
    פורסם לפני 4 שבועות

    שם החברה: Aman Group
     מיקום: ירושלים  סוג המשרה: משרה מלאה

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^ ירושלים מה התפקיד שלך יכלול? ליחידת המחשוב ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    ^^משרה זו נלקחה מ INDEED^^
    ירושלים מה התפקיד שלך יכלול? ליחידת המחשוב של משרד ממשלתי מוביל בירושלים, דרוש/ה טכנאי/ת ציוד מחשבים מנוסה להשתלבות בצוות טכנולוגי אורגני. התפקיד מיועד לאנשי מקצוע בעלי ניסיון מעשי עשיר בתשתיות, מערכות הפעלה ומערכות הפצה, המחפשים יציבות תעסוקתית ועבודה בסביבה מקצועית. מהות התפקיד מתן מענה טכני וטיפול בתקלות מורכבות עבור משתמשי הארגון באתרים השונים בירושלים. התפקיד כולל התקנת חומרה ותוכנות תשתית, ניהול תחנות עבודה ושרתים ברשתות מקומיות, ביצוע בקרות תקופתיות ועבודה מול ספקים חיצוניים. הטכנאי/ת יפעל כחלק מצוות הטכנאים המחוזי ויידרש ליכולת עבודה משותפת ותודעת שירות גבוהה. למי התפקיד יתאים? מעל 4 שנות ניסיון כטכנאי/ת מחשבים. ניסיון מוכח של 4
    • 6 שנים בעבודה עם מערכות הפעלה, רשתות ומערכות הפצה לתחנות. ניסיון מעשי ב
    • Active Directory (ניהול משתמשים, הרשאות ו
    • GPO). ניסיון עבודה בארגונים גדולים (מעל 300 משתמשים). רישיון נהיגה בתוקף והחזקת רכב פרטי לצרכי התפקיד (נסיעות בתוך גזרת ירושלים). יתרונות משמעותיים: ידע בתשתיות שירותי קבצים (FTP, FS). ניסיון בעבודה עם שירותי מסוף (RDS). ניסיון קודם במוקדי תמיכה טכנית (Help Desk). מי אנחנו? אחת מחמש חברות ה
    • IT המובילות בישראל 7 משרדים ברחבי העולם צמיחה גידול שנתי של 25% בשנה בעשור האחרון מומחיות מוצרים ושירותים לעסקים מחזור רווחי 300 מיליון בשנה 1972 הוקמה בישראל כחברה פרטית +2500 עובדים

    דרישות המשרה

    לא צויין


     צמצם
  • שם החברה: Elopak
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    About The Role As a Order Handler, you will play a key role in providi...
    לצפיה בפרטי המשרה 

    סקירה כללית

    About The Role As a Order Handler, you will play a key role in providing high-quality support to customers by managing spare parts operations, technical service processes, and back-office activities. This role ensures efficient order handling, timely service delivery, and accurate coordination with internal teams and external partners, in line with Elopak’s guidelines and core values. Key Responsibilities Spare parts management and logistics * Prepare customer quotations and follow up. * Handle spare parts orders and shipments for our technical department and external customers, ensuring timely delivery. * Manage local and customer spare parts inventory. * Manage spare part claims. Technical Service and Back Office support * Maintain accurate and up-to-date CRM data. * Issue weekly technical service invoices based on CRM reports. * Support our Technical Service department by reviewing and validating expenses, overtime reports and PPE. What We Offer * Join a growing multinational company with an international and professional team. * Attractive salary package. * Company mobile and laptop from your first day. * Daily allowance when travelling. * Personalized onboarding, competence development plan and regular feedback. Professional requirements * Bachelor’s degree in Business administration or similar. * Previous experience in customer support and technical background. * Ability to work with MS Office, CRM systems and ERP programs (SAP, Priority is a plus). * Customer-oriented mindset with teamwork skills. * Excellent communication skills with customers and internal stakeholders. * Flexibility to travel when required. * Strong verbal and written communication in English and Hebrew. * This is an on-site position. Applicants must be able to reliably commute to the office on a daily basis. Send us your application. We conduct ongoing interviews and Elopak reserves the right to close the job offer once a suitable candidate has been found. Due to GDPR regulations, we only accept applications through our online job portal. About Elopak Elopak was founded in Norway in 1957 and is a leading, global supplier of sustainable packaging and filling equipment. We produce cartons for beverages such as milk and juice, as well non-food liquids for instance detergent and soap. The iconic Pure-Pak® carton is a natural choice and aims to leave the customer product unchanged and the world unharmed The pack of 2,850 people around the world is guided by our vision; “Chosen by people, packaged by nature”. Reflecting the company promises of Empower, Unite and Accelerate, our people make sustainable packaging real with tangible impact on end-user consumption. Across borders, we are united in providing a natural and convenient alternative to plastic bottles. Elopak was listed on the Oslo Stock Exchange (Oslo Børs) in 20
    21. We sell in excess of 14 billion cartons every year across more than 70 countries. Sustainability is at the core of everything we are and everything we do. Thus, we are a proud UN Global Compact participant and have been carbon neutral since 20
    16. For more information, go to www.elopak.com or follow us @Pure_Pak on Twitter and @Elopak on LinkedIn.

    דרישות המשרה

    Spare parts management and logistics * Prepare customer quotations and follow up. * Handle spare parts orders and shipments for our technical department and external customers, ensuring timely delivery. * Manage local and customer spare parts inventory. * Manage spare part claims. Technical Service and Back Office support * Maintain accurate and up-to-date CRM data. * Issue weekly technical servic


     צמצם
  • שם החברה: The5ers.com
     מיקום: רעננה  סוג המשרה: משרה מלאה

    סקירה כללית

    The5ers is a fast-growing tech company building smart, data-driven pla...
    לצפיה בפרטי המשרה 

    סקירה כללית

    The5ers is a fast-growing tech company building smart, data-driven platforms for a global community of traders. Through our leading brands – The5ers and Trade The Pool – we create innovative solutions that help traders grow, improve, and connect. We’re on a mission to shape the future of trading by combining advanced technologies, user-focused tools, and a unique funding model that empowers talented individuals to reach their potential — all while serving one of the world’s largest and most engaged trading communities. We’re looking for a service-oriented Trader Success Specialist to provide fast, clear, and thoughtful assistance to our global community of traders. Working days: Monday- Friday (Monday–Thursday from our beautiful offices in Raanana, Friday from home) Working hours: 1:00 PM–10:00 PM ============================= Responsibilities: * Respond promptly and professionally to customer inquiries via email * Resolve issues with clarity, patience, and a solution-oriented mindset * Assist traders with account-related questions and platform navigation * Maintain accurate records of customer interactions * Coordinate with internal teams to ensure seamless resolution of requests * Escalate high-priority or technical issues to the relevant departments * Contribute to support documentation (FAQs, macros, help center articles) * Meet performance goals, including response time and customer satisfaction Requirements: * 1+ years of experience in customer support, ideally in fintech or trading
    – Advantage * Native-level English (written) * Flexible availability to support users across different time zones * Strong communication and collaboration skills * Tech-savvy and comfortable working with support platforms and CRM tools * Service-oriented, professional, and detail-oriented * Knowledge of trading, forex, or financial markets – a strong advantage ============================= Why Join Us? * Be part of a profitable, fast-growing company shaping the future of trading * Join a global team where your ideas drive real product impact * Work in a culture that values openness, initiative, and collaboration * Enjoy a healthy work-life balance in a focused, supportive, and non-corporate environment * Grow in a company that gives you room to lead, evolve, and leave a meaningful mark

    דרישות המשרה

    * Respond promptly and professionally to customer inquiries via email * Resolve issues with clarity, patience, and a solution-oriented mindset * Assist traders with account-related questions and platform navigation * Maintain accurate records of customer interactions * Coordinate with internal teams to ensure seamless resolution of requests * Escalate high-priority or technical issues to the relev


     צמצם
  • שם החברה: Seica Israel ltd
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Company Description: SEICA Israel LTD is the Israeli subsidiary of SEI...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Company Description: SEICA Israel LTD is the Israeli subsidiary of SEICA S.p.A., a global provider of advanced Automatic Test Equipment (ATE) solutions. The company focuses on local sales through representatives, technical sales support, test services, and ongoing customer support for the electronics and semiconductor industries. Job Description: The Application Engineer will develop and implement test applications for ATE solutions such as Flying Probe and ICT systems. The role includes creating and optimizing test programs for testing services, as well as supporting customers and internal teams with application-level expertise. Responsibilities: * Develop test applications for Flying Probe and ICT solutions * Create, debug, and optimize test programs for testing services * Support customers with application-related topics * Work with sales and service teams during evaluations and projects Requirements: Must: * Former experience with ATE systems and test development * Minimum Practical Engineering in Electronic * Minimum of 3 years experience in the field Big Advantage: * Experience with Flying Probe or ICT testers This position is open to women and men equally.

    דרישות המשרה

    * Develop test applications for Flying Probe and ICT solutions * Create, debug, and optimize test programs for testing services * Support customers with application-related topics * Work with sales and service teams during evaluations and projects Requirements: Must: * Former experience with ATE systems and test development * Minimum Practical Engineering in Electronic * Minimum of 3 years experie


     צמצם
  • שם החברה: Wolt
     מיקום: תל אביב-יפו  סוג המשרה: משרה מלאה

    סקירה כללית

    על Wolt בוולט, אנו יוצרים טכנולוגיה שמביאה שמחה, פשטות והזדמנויות לערי...
    לצפיה בפרטי המשרה 

    סקירה כללית

    על Wolt בוולט, אנו יוצרים טכנולוגיה שמביאה שמחה, פשטות והזדמנויות לערים ברחבי העולם. התחלנו בשנת 2014 עם משלוחי אוכל ממסעדות, וכיום אנו מספקים מערך משלוחים של (כמעט) הכל. תמצאו אותנו ביותר מ-500 ערים ב-30 מדינות ברחבי העולם. בשנת 2022 חברנו ל-DoorDash, וביחד אנחנו ממשיכים לחלום בגדול ולהתרחב ברחבי הגלובוס. לעבוד בוולט זה לא תמיד קל, אבל זה בהחלט מרגש. כאן תלמדו יותר, תבנו יותר ותשיקו יותר מאשר ברוב החברות האחרות. תתמודדו עם אתגרים רבים, אבל גם תיהנו מהדרך. אז אם אתם יזמים בנשמה, מלאי מוטיבציה ורוח עשייה – זו יכולה להיות ההזדמנות של חייכם. שירות הלקוחות המעולה שלנו מחזיק את כל המערכת יחד. אנחנו מוודאים שכל הפעילות בין הלקוחות, המסעדות והשליחים מתבצעת בצורה חלקה. כמנהל צוות שירות לקוחות, תוביל את הצוות המקומי שלנו ותשמור על סטנדרט שירות גבוה ללקוחות ולשותפים שלנו ברחבי המדינה. מה תעשה בתפקיד: * תוביל צוות שירות לקוחות, תנהל אותם מבחינה מקצועית ותיצור סביבה שמקדמת את הצמיחה והעצמת הצוות. * תהיה אחראי על מדדי ביצועים (KPIs) ופרודוקטיביות של הצוות שלך. * תספק שיחות פידבק. * תשתף פעולה עם צוותים אחרים לשיפור השירות הכולל. * תהיה חלק מצוות הניהול של הקבוצה ותתרום להצלחה ולהחלטות הצוות. דרישות התפקיד: * ניסיון מוכח בהובלת צוות שירות לקוחות, כולל הצבת יעדי ביצועים, מתן משוב קבוע וטיפוח תרבות צוות חיובית. * זמינות למשרה מלאה ראשון עד חמישי. * זמינות למשמרת אחת בשבוע ערב 13:00-22:
    00. * עבודה היברידית – יום אחד בשבוע מהבית מה הצעד הבא אם המשרה יכולה להיות רלוונטית עבור.ך, נשמח לקבל את קורות החיים שלך! המשרה מיועדת לנשים וגברים כאחד. המחויבות שלנו לגיוון והכלה אנחנו מחויבים לצמיחה ולהעצמת קהילה מגוונת ומכילה בתוך החברה שלנו, בתעשייה ובערים שבהן אנו פועלים. לכן, אנו מגייסים ומטפחים צוותים מגוונים של אנשים מרקעים, חוויות ונקודות מבט שונות. אנו מאמינים שהחדשנות האמיתית מתרחשת כאשר לכל אחד ואחת יש מקום מסביב לשולחן, יחד עם הכלים, המשאבים וההזדמנות להצליח.

    דרישות המשרה

    התפקיד: * ניסיון מוכח בהובלת צוות שירות לקוחות, כולל הצבת יעדי ביצועים, מתן משוב קבוע וטיפוח תרבות צוות חיובית. * זמינות למשרה מלאה ראשון עד חמישי. * זמינות למשמרת אחת בשבוע ערב 13:00-22:
    00. * עבודה היברידית – יום אחד בשבוע מהבית מה הצעד הבא אם המשרה יכולה להיות רלוונטית עבור.ך, נשמח לקבל את קורות החיים שלך! המשרה מיועדת לנשים וגברים כאחד. המחויבות שלנו לגיוון והכלה אנחנו מחויבים לצמיחה ולהעצמת ק


     צמצם
  • תפעול מכירות – Sales Operations
    פורסם לפני חודש 1

    שם החברה: Adva Biotechnology
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Key Responsibilities: * Manage the end-to-end sales process from lead ...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Key Responsibilities: * Manage the end-to-end sales process from lead qualification to deal closure * Maintain pipeline visibility and support accurate sales forecasting * Manage CRM systems * Develop dashboards and reports to track sales pipeline * Identify opportunities to improve sales efficiency and conversion rates * Coordinate internally on customer requirements, proposals, pricing, and order execution * Collaborate closely with Development, Customer Support, Finance, and Operations teams Qualifications: * 4–7 years of experience in Sales Operations, Commercial Operations, or similar roles * Experience with global customers and sales process * Bachelor’s degree in Business, Life Sciences, or a related field * Experience working with CRM systems (HubSpot, or similar) * Excellent organizational, communication, and cross-functional collaboration skills

    דרישות המשרה

    * Manage the end-to-end sales process from lead qualification to deal closure * Maintain pipeline visibility and support accurate sales forecasting * Manage CRM systems * Develop dashboards and reports to track sales pipeline * Identify opportunities to improve sales efficiency and conversion rates * Coordinate internally on customer requirements, proposals, pricing, and order execution * Collabor


     צמצם
  • שם החברה: Confidential
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Our client is a well-established global logistics company with offices...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Our client is a well-established global logistics company with offices strategically located across EMEA, the USA, and APAC, and a trusted reputation in the industry. The Customer Service Representative will join a small, collaborative team and manage cargo bookings for customers in Israel and abroad. The role includes handling a high volume of customer inquiries by email and phone, acting as the point of contact for providing service, support, and information to clients. This is an opportunity to join a stable, fast-growing company with an international work environment and strong professional development opportunities. The company offers an attractive salary and benefits package, including private health insurance, an extended travel budget, and more. Responsibilities * Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, tracing and ability to escalate complaints across several communications channels Identify and assess customers’ needs to achieve satisfaction. * Able to produce booking sheets the day before flights and priorities the load accordingly. * Update reservations according to manifest and support agents with required amendments. * Fill daily flight reports and log any discrepancies. * Build sustainable customer relationships through clear, open and interactive communication, providing accurate information, taking the extra mile to engage customers. * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. * Meet personal and entire team quota for airfreight booking and rates requests * Follow communication procedures, guidelines and policies. Job Requirements: * Prior experience in customer support roles ideally in a B2B environment * Customer support experience within the logistics or aviation industry – an advantage * Excellent written and verbal communication skills, with strong experience in phone-based customer support and active listening. * Customer-oriented, positive attitude, ability to adapt to different characters and take initiative in various situations. * Team player able to multi-task, prioritize, and manage time effectively with a strong work ethic * Familiarity with ERP and CRM systems * Available to work full-time, including one Friday per month * Languages: Hebrew and English

    דרישות המשרה

    * Act as a liaison, provide product/service information, resolve customer issues, ensure excellent service standards, and respond efficiently to inquiries to maintain high customer satisfaction. * Manage high volumes of emails and calls while maintaining records of customer interactions, processing customer accounts and filing documentation. * Processing air cargo reservation, modifications, traci


     צמצם
  • שם החברה: Thermo Fisher Scientific
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office As pa...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our collaborative team as a Customer Service Supervisor at Thermo Fisher Scientific, where you'll support and guide a team of customer service representatives in delivering exceptional customer experiences. In this key role, you'll ensure effective order management, enhance customer dedication, and develop solutions to improve service delivery. You'll work with various departments to meet operational goals while supporting a culture of continuous improvement and excellence. Working with our established brands, you'll oversee customer interactions, from order processing to issue resolution, ensuring quality service in support of our scientific community. This role offers professional development opportunities while contributing to our mission of enabling customers to make the world healthier, cleaner and safer. REQUIREMENTS: * Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in customer service leadership, preferably in a shared services environment * Preferred Fields of Study: Business, Science or related field * Demonstrated people management and team development skills * Strong analytical and problem-solving abilities with attention to detail * Excellent verbal and written communication skills * Proficiency with ERP systems (SAP, Oracle) and Microsoft Office suite * Experience with continuous improvement methodologies * Strong organizational and multi-tasking capabilities * Ability to build effective relationships with internal/external stakeholders * Customer-centric mindset with focus on service excellence * Process improvement and project management experience * Strong business acumen and decision-making capabilities * Fluency in English required; additional languages beneficial * Ability to work effectively in a responsive environment * Experience with performance metrics and KPI tracking * Proven track record of driving operational efficiency * Commitment to compliance and quality standards * Working days Sunday
    – Thursday

    דרישות המשרה

    * Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in customer service leadership, preferably in a shared services environment * Preferred Fields of Study: Business, Science or related field * Demonstrated people management and team development skills * Strong analytical and problem-solving abilities with attention to detail * Excellent verbal and written


     צמצם
  • שם החברה: Club Med
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    About Club Med Established in 1950, Club Med is the pioneers and leade...
    לצפיה בפרטי המשרה 

    סקירה כללית

    About Club Med Established in 1950, Club Med is the pioneers and leaders of premium all-inclusive holidays for families and active couples. We have been continuously innovating over the last 75 years and now offer close to 80 ski, sun, cruise and safari holidays across the globe. We continue to offer new ways of experiencing holidays in premium, friendly, and multicultural resorts. Our success comes from the strong commitment to exceed customers’ expectations and delivering an unforgettable experience. Job Overview Club Med Israel is looking for talented people with a passion for tourism and customer experience to join our team as a Travel Experience Designer (TED). Main Missions *   Be a key player in customer consideration * Welcome your client with a premium posture * Create a personalized and lasting relationship with clients, proactively accompanying them throughout the sales process * Ensure the follow-up and the satisfaction of Clients *  Create a customized travel experience * Collect / understand expectations and motivations of Clients * Make recommendations to create a tailor-made trip * Enhance destinations, products and the Club Med experience Your Profile * Proven sales and/or customer support experience * Solid background in the tourism / travel industry * Strong communication and service-oriented mindset * Ability to design memorable travel experiences for clients Languages * Hebrew – mother-tongue level (mandatory) * English – very high level (mandatory) A Plus * Knowledge of Amadeus reservation system What We Offer * Excellent employment conditions * Hybrid work model * A warm, supportive team that truly feels like family * The opportunity to grow within an international, premium brand

    דרישות המשרה

    לא צויין


     צמצם
  • שם החברה: Thermo Fisher Scientific
     מיקום: IL (ישראל ארצי)  סוג המשרה: משרה מלאה

    סקירה כללית

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office As pa...
    לצפיה בפרטי המשרה 

    סקירה כללית

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our collaborative team as a Customer Service Supervisor at Thermo Fisher Scientific, where you'll support and guide a team of customer service representatives in delivering exceptional customer experiences. In this key role, you'll ensure effective order management, enhance customer dedication, and develop solutions to improve service delivery. You'll work with various departments to meet operational goals while supporting a culture of continuous improvement and excellence. Working with our established brands, you'll oversee customer interactions, from order processing to issue resolution, ensuring quality service in support of our scientific community. This role offers professional development opportunities while contributing to our mission of enabling customers to make the world healthier, cleaner and safer. REQUIREMENTS: * Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in customer service leadership, preferably in a shared services environment * Preferred Fields of Study: Business, Science or related field * Demonstrated people management and team development skills * Strong analytical and problem-solving abilities with attention to detail * Excellent verbal and written communication skills * Proficiency with ERP systems (SAP, Oracle) and Microsoft Office suite * Experience with continuous improvement methodologies * Strong organizational and multi-tasking capabilities * Ability to build effective relationships with internal/external stakeholders * Customer-centric mindset with focus on service excellence * Process improvement and project management experience * Strong business acumen and decision-making capabilities * Fluency in English required; additional languages beneficial * Ability to work effectively in a responsive environment * Experience with performance metrics and KPI tracking * Proven track record of driving operational efficiency * Commitment to compliance and quality standards * Working days Sunday
    – Thursday

    דרישות המשרה

    * Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience in customer service leadership, preferably in a shared services environment * Preferred Fields of Study: Business, Science or related field * Demonstrated people management and team development skills * Strong analytical and problem-solving abilities with attention to detail * Excellent verbal and written


     צמצם
להוסיף התראה
מילת מפתח

לקבל הודעות אימייל לגבי משרות חדשות שמתאימות לחיפוש הזה.



נוסף למועדפים